I came to Charm City Auto to have my clutch replaced and they did an excellent job. Then about a month later the clutch started slipping again and we werent sure why. I brought it back to Charm City and although we were all puzzled by what could be causing the issue, Brad the lead mechanic, was diligent in figuring out the issue and tried multiple solutions to resolve the issue. This has been so stressful for me and my daughter, but I am happy Charm City was able to figure it out and provide us excellent service. Thank you Brad and Greg!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer