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Chet's Car Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,540 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Chet's Car Care is a family owned business with 12 service bays providing quality automotive repairs and tires to drivers in Madison, Sun Prairie, Cottage Grove, Waunakee, and surrounding communities throughout Dane County, Wisconsin.

Since 1968, Chet's Car Care has been committed to you, our customer, and you will always be our top
Chet's Car Care is a family owned business with 12 service bays providing quality automotive repairs and tires to drivers in Madison, Sun Prairie, Cottage Grove, Waunakee, and surrounding communities throughout Dane County, Wisconsin.

Since 1968, Chet's Car Care has been committed to you, our customer, and you will always be our top priority. We understand that your car is important to you, so we do our best to get you back on the road as soon as possible while making your safety our top priority. We offer our customers complimentary fluid top-offs and tire air checks in our covered drive through. Bring your passenger car, light truck, diesel engine, or SUV to Chet's Car Care and you'll receive expert automotive repairs. Our ASE-certified technicians are trained to accurately diagnose automotive issues the first time!
...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(608) 249-9887

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2020 Aberg Ave Madison, WI 53704-4212

Affiliations

AAA - Approved Auto Repair
ASE
Chet's Car Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,540 Reviews)

Verified Customer
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great work at Chet's
Chet's always gets the job done and at a reasonable price. It's important to support local businesses.

JM
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JOEL M.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Brakes and oil
As always, the service at Chet’s was pleasant, work scheduled done as scheduled, and my daughter was given good feedback on the work. I have been very satisfied with Chet’s through many years of working with them.

JB
JOE B.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Another good oil change
Thanks for keeping it square and helping me maintain my vehicle.

PK
Phillip K.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Phillip said they gave him a quote for parts and labor and no one else would. They got him in the same day that he called. They are the best auto mechanics he's ever gone to.
Recommended

DD
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DAVID D.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Regular maintenance on time
Service performed quickly, reliably and with a smile. Always satisfied!

Verified Customer
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
8
Oil change and new tires
Good service. Reasonable prices. And no pressure to follow the service recommendations.

DK
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DAVID K.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Got me back on road on short notice.
Got me back on the road on short notice.

VB
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VERNON B.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
9
Friendly, knowledgeable and good customer service.
Chet's staff were friendly, knowledgeable and provided good customer service.

SJ
SAUN J.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Treated me like family …
Best shop in Madison Wisconsin hands down keep up the great work Chet’s saun jackson no

EM
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Ellen M.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
10
No stress oil change
1 day turn around
No extra charges for oil change.
In and out within an hour.
Young service worker said, "This is great 2 Fits in one day!"
Learned from overheard conversation that a needed part was indefinitely unavailable for another car- even more happy that so far I haven't had to deal with parts shortage. But hearing about it is preparing me for that in the future.

SH
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SHAHRZAD H.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
9
They are really friendly and responsible
I recommend Chet’s to my friends

PL
PAUL L.
Milwaukee, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
verified customerVerified Customer
9
Efficient and communicated well
Fast, and competitively priced. I appreciate them calling me to keep me informed

JS
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JACK S.
Madison, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
verified customerVerified Customer
10
New transmission
Took a bit longer than I was told, but glad everything worked out.
Thank God they finally got a hold of me since I was out exercising my polo ponies.

CB
Colin B.
Madison, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2025
verified customerVerified Customer
Category: Service
Colin said they do a good job, they are communicative, they are easy to work with, but their prices seem a little too high. He does appreciate the good job they do.
Recommended

Verified Customer
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
I always have a good experience.
The staff is courtesy and efficient. I am pleased with the service.
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