Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
After several times back and forth
Over a 6 month period I was finally told that the warranty had expired since I had driven too many miles since the original repair. I have spent over $5,000 for a junk transmission that has now failed completely. Tim said theywon't be able to fix the transmission and now I can't even sell the car. Take my advice and go to another shop for your transmission repair.