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Chuck and Meredy's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,904 Reviews)
95
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Chuck and Meredy’s Auto Service is a locally owned auto repair and maintenance shop proudly serving the Big Rapids, MI area. We’ve been providing customers with our specialized auto repair and maintenance services since 1983.
We understand that you depend on your vehicle to safely get the kids to school, you to work, and your groceries Chuck and Meredy’s Auto Service is a locally owned auto repair and maintenance shop proudly serving the Big Rapids, MI area. We’ve been providing customers with our specialized auto repair and maintenance services since 1983.
We understand that you depend on your vehicle to safely get the kids to school, you to work, and your groceries home. We’re known for our prompt and efficient services that get you back on the road in no time without breaking the bank!
Our auto technicians are completely committed to helping you find the best solution to any issues you’re having with your vehicle. Simply stop by or give us a call to experience the Chuck and Meredy’s difference for yourself! ...more

Categories
Oil Change, Car Maintenance, Import Auto Repair
Contact
(231) 796-0550
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
18620 16 Mile Rd Big Rapids, MI 49307-9075
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Chuck and Meredy's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,904 Reviews)
Write a Review
Recent Reviews
Verified Customer
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Oil change
As always friendly & thorough service. Love that they keep me informed of current(cabin filter) & upcoming service needed(brakes soon). Trustworthy shop & I highly recommend this business to others.
NH
Nancy H.
Big Rapids, MI
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Trust worthy and qualified.
I have been taking my cars to Chuck and Merdys for almost 30 years. I have never been disappointed. They always do an awesome job. I know that I can trust their work.
Verified Customer
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Quick, Reasonable and Thorough
Thanks for squeezing us in for service at the last minute prior to a road trip! You guys rock!
AB
Aj B.
Michigan
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
Category: Service
AJ said they fixed the problem and did it in one day.
Recommended
Verified Customer
Volkswagen New Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Great service and friendly.
Friendly and great service.
DM
gravatar
Dawn M.
Big Rapids, MI
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Trustworthy, friendly, efficient!
As always excellent service and informative about all my vehicles needs! Thank you gentlemen!
BM
BRUCE M.
Big Rapids, MI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Certainty
Best description of repair shop. I have done business with them for years and I can't emphasize enough.
Solid analysis fabulous work. If u try this shop you will stay with them.
Verified Customer
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Car problem solved!
Had car issue the staff at Chuck & Meredy’s diagnosed and order the parts I needed and had it fixed in no time. Very friendly and helpful group. I appreciate them very much and new I was in good hands.
LG
Larry, Cheryl G.
Big Rapids, MI
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Always great service!
Always great service and work!
JO
Jenny O.
Mitsubishi Eclipse Cross
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Tv to loud
Fast and polite
JG
John G.
White Cloud, MI
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
John said they are always good.
Recommended
MG
gravatar
MONICA G.
Morley, MI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Oil change and review of vehicle
Friendly and always answer questions I have.
DS
DOLLY S.
Barryton, MI
Oldsmobile Silhouette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Water pump replacement
Very pleased with the service I received will definitely spread the word about the professional services
Verified Customer
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Quality Service
They were busy but got me in within a week. Quality service with repair options; in & out in a day.
GH
Greg H.
Stanwood, MI
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Wow!
Car was ready before promise time, estimate was spot on, work completed to my satisfaction. Couldn't be more pleased. Thank you!
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