business image

Chuck's Main Street Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,836 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores
4.7
ReScore Average
92
Net Promoter Score ®

Business Details

About

Welcome to Chuck's Main Street Auto, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Welcome to Chuck's Main Street Auto, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(262) 246-8057

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
N64W23876 Main St Sussex, WI 53089-3122
Chuck's Main Street Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,836 Reviews)

MW
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MIKE W.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2025
verified customerVerified Customer
10
Very accommidating
Chuck's did a huge favor by taking care of flat tire while our other vehicle was getting an oil change. Without asking, they offered a courtesy vehicle so we didn't have to wait. Nice guys.

CH
COOPER H.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2025
verified customerVerified Customer
10
oil change
they are always super welcoming and fantastic. along with always have clear prices! highly recommend them! will be taking all our vehicles there from now on!
Adam N., Owner from Chuck's Main Street Auto responded on 09/19/2025 01:50 PM

Wow—thank you for such an amazing review! 🙌 We’re thrilled to hear that your oil change on 09/19/2025 went smoothly and that our team made you feel super welcome. Clear, upfront pricing and fantastic service are promises we live by, so it’s awesome to know that stood out to you.

Your recommendation means the world to us, and we’re honored that you’ll be bringing all your vehicles here from now on. Our entire team looks forward to keeping every one of them running at their best for years to come!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

Verified Customer
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2025
verified customerVerified Customer
10
Got the early appointment that I needed and the usual good service.
Great service and capable staff.
Adam N., Owner from Chuck's Main Street Auto responded on 09/18/2025 12:32 PM

Thank you for your review! We’re so glad we could get you in early on 09/18/2025 and deliver the same great service you’ve come to expect from our team. Consistency and professionalism matter to us, and it means a lot that you recognize our staff’s hard work. 🙌

We appreciate your trust and look forward to keeping your vehicle running strong for miles ahead!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

KS
KIM S.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2025
verified customerVerified Customer
10
Fast, dependable service
I called to get my Rav4 in and was able to drop it off the next day. I was very pleased with the updates as it was being worked on. John was handling everything very well. So kind, courteous and professional. The service was great and the price was fair.
Adam N., Owner from Chuck's Main Street Auto responded on 09/18/2025 04:51 AM

Thank you for trusting us with your Rav4! 🚙 We’re so glad we could get you in quickly and keep you updated throughout the process. John and the team will be thrilled to hear your kind words—professional, courteous service is exactly what we strive for every day.

We’re happy you felt the service was great and the price was fair. That’s the standard we aim to deliver to every guest. We look forward to seeing you again for your next visit—whether it’s routine maintenance or whenever you need us, we’ll be ready with the same fast and dependable care!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

DL
DON L.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2025
verified customerVerified Customer
10
Brake service
Issue was resolved and I was completely satisfied with the repair.
Adam N., Owner from Chuck's Main Street Auto responded on 09/18/2025 04:50 AM

Thank you so much for sharing your experience with us! We’re thrilled to hear that your brake service on 09/17/2025 went smoothly and that the issue was completely resolved. Our team takes pride in making sure every repair is done right the first time, and it’s awesome to know you left fully satisfied. 🚗💨

If you ever need anything—whether it’s routine maintenance or just a quick question—we’ve got your back. We look forward to keeping you safe and on the road for miles to come!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

Verified Customer
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2025
verified customerVerified Customer
10
Oil change and tire rotation
Took car in for oil change and tire. Was told I didn’t need the tires rotated, which was nice that they were honest. Easily could have done it and charged me for the work.
Adam N., Owner from Chuck's Main Street Auto responded on 09/16/2025 05:10 AM

Thank you for sharing your experience! 🙌 At Chuck’s, we believe in doing what’s right for our customers—not just what’s profitable. If your car doesn’t need it, we won’t sell it to you. Period. 🚗💨

We’re glad we could take care of your oil change and give you peace of mind knowing your tires were still in great shape. Honesty and trust are what keep our customers coming back, and we appreciate you recognizing that!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

BC
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BECKY C.
Brookfield, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2025
verified customerVerified Customer
10
Honest and Trustworthy Auto shop
I can’t say enough good stuff about Chuck’s…we brought our vehicle in for a broken sunroof and a burnt out rear tail light. They fixed everything timely and they communicated through every step of the process, even when diagnosing the problem with the lights turned out to be mystery. At the end they were honest and gave us a great deal. I will recommend Chucks to all my family and friends in need of a car repair.
Adam N., Owner from Chuck's Main Street Auto responded on 09/15/2025 12:11 PM

Wow—thank you for the amazing review! 🙌 We’re so glad we could get your sunroof and tail light taken care of quickly while keeping you updated every step of the way. At Chuck’s, honesty and communication are everything—we believe our customers should always know what’s going on with their vehicle. 🚗✨

It means the world that you’d recommend us to your family and friends. That trust is the highest compliment we could receive, and we’ll be here any time you need us!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

LP
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LISA P.
Lannon, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
Great service
Overall great service fair prices and friendly staff
Adam N., Owner from Chuck's Main Street Auto responded on 09/15/2025 12:10 PM

Thank you so much for the kind words! 🙌 We’re thrilled to hear you enjoyed our service, found our pricing fair, and felt welcomed by our team. Friendly, honest, and thorough—that’s exactly what we strive for every single day. 🚗💨

We look forward to serving you again and keeping your vehicle in top shape. Thanks for trusting us with your ride!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

Verified Customer
Pewaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
Awesome
Super helpful
Adam N., Owner from Chuck's Main Street Auto responded on 09/11/2025 10:30 AM

Thank you for the awesome feedback! 🙌 We’re so glad you found our team super helpful—that’s exactly what we strive for every single day. Clear communication, honest answers, and professional service are what we’re all about.

We truly appreciate you taking the time to share your experience, and we look forward to being here whenever you need us again. 🚗💨

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

Verified Customer
Brookfield, WI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/10/2025
verified customerVerified Customer
8
Great Quick Service
Everyone was attentive and quick to explain their services. Went back for an oil change. They were fast, started at scheduled time and got me back on the road quickly. Checked truck for other outstanding issues and gave a report on what they found.
Adam N., Owner from Chuck's Main Street Auto responded on 09/11/2025 05:04 AM

Thank you so much for the amazing review! We’re thrilled to hear that you enjoyed quick, attentive service and that our team had you in and out right on schedule. Every vehicle that comes through our doors gets a full check-up, because as you saw, we don’t just stop at the oil change—we want to make sure you know the full health of your truck. That’s how we keep you safe and on the road with confidence. We appreciate your trust and look forward to seeing you next time!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

MH
MARK H.
Pewaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2025
verified customerVerified Customer
10
A/C repairs
From the the first phone call to discuss the issues to setting up the service repair. Very professional. Everything was discussed and service performed as discussed. I would highly recommend this company for vehicle repair. This was my first time using Chucks and I was very impressed. Will be back for sure.
Adam N., Owner from Chuck's Main Street Auto responded on 09/10/2025 07:57 AM

Thank you so much for your kind words and for trusting us with your vehicle! We’re thrilled to hear that from your very first phone call all the way through your A/C service repair, you felt taken care of and fully informed. Our team works hard to make sure every customer gets professional, transparent service—and it means the world to know we delivered that for you.

Since this was your first time with us, welcome to the Chucks family! We can’t wait to see you back and continue to earn your trust on every visit. If you ever need anything at all, big or small, we’re just a phone call away.

Safe travels until next time! 🚗❄️

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

RW
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RON W.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2025
verified customerVerified Customer
10
oil change/ tire rotation
great staff. able to answer all my questions. work done as scheduled with no issues. I used to take my vehicle to another place for oil change but vehicle always came back with oil on underside , at least Chucks wipes and cleans the oil. didn't like oil drips in my garage.
Adam N., Owner from Chuck's Main Street Auto responded on 09/05/2025 08:30 AM

Thank you for the wonderful feedback! We’re glad our team could answer all your questions and get the work done on schedule. We take pride in not only servicing vehicles but also making sure they leave clean—no oil drips, no mess. It means a lot that you chose us after your past experience elsewhere, and we look forward to continuing to take great care of you and your vehicle!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

Verified Customer
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2025
verified customerVerified Customer
10
Take your car here
Great service great people
Adam N., Owner from Chuck's Main Street Auto responded on 09/05/2025 08:28 AM

Thank you so much for the kind words! We’re thrilled you had a great experience with both our service and our team. Our goal is always to treat every customer like family. We appreciate your trust and look forward to seeing you again!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

BH
BERT H.
Hartland, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2025
verified customerVerified Customer
9
First time customer
I know John C. and trust him. I will go back.
Adam N., Owner from Chuck's Main Street Auto responded on 09/05/2025 08:28 AM

Thank you for giving us a chance on your first visit! We’re so glad you know and trust John—he’s a true professional, and we’re lucky to have him on our team. We look forward to welcoming you back and continuing to earn your trust on every visit!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057

CB
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CHARLES B.
Sussex, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2025
verified customerVerified Customer
9
Oil change
Pleased to be informed about things to be replaced in future, but pushy to get it done
Adam N., Owner from Chuck's Main Street Auto responded on 09/04/2025 11:54 AM

Thank you for sharing your feedback. We’re glad to hear you appreciated being informed about your vehicle’s future needs. Our goal is never to be pushy, but to give our customers a full picture so they can make the best decision for themselves—whether that’s today or down the road.

We’ll use your feedback to make sure our recommendations always come across as helpful and transparent. We appreciate you choosing us for your oil change and look forward to serving you again!

Adam Nielsen
Chuck's Main Street Auto
262-246-8057
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