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Civali's Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,260 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care. We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

Categories
Fix Auto, Oil Change, Domestic Auto Repair
Contact
(203) 634-3117

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
100 Research Pkwy Meriden, CT 06450-7143
Civali's Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,260 Reviews)

Verified Customer
Middletown, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Loved the service
Amazing service and honest reviews for my car.
John and Tara F. from Civali's Auto Service responded on 05/20/2025 08:39 AM

It's wonderful to hear that you had an amazing experience with us! We take pride in providing honest feedback and top-notch service for your car. After all, your vehicle deserves the best care, and so do you. Here's to many more smooth rides ahead!


Verified Customer
Middletown, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Amazing Service and honest reviews of Car
Service was fast and accurate.
John and Tara F. from Civali's Auto Service responded on 05/20/2025 08:38 AM

We appreciate your feedback! It's great to hear that our service hit the mark for speed and precision. We know how important it is to get you back on the road as quickly as possible. If you have any other car-related issues, please do not hesitate to give us a call. Have a great day!


SG
SUSAN G.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Highly recommended!
Every time I go here, I get an honest assessment of my car with repair suggestions and an estimate of the cost.
Trustworthy business!
John and Tara F. from Civali's Auto Service responded on 05/19/2025 12:26 PM

We're glad to hear that you've found us to be a trustworthy pit stop for your car. If you ever have any questions about your vehicle or just want to chat about the latest in car trends, don’t hesitate to reach out. Safe travels on the road ahead and have a great day!


AP
ARTHUR P.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Tire rotation and wheel rebalancing
Excellent and quick service. John explained all the details of future brake work that will be needed. Thank you.
John and Tara F. from Civali's Auto Service responded on 05/19/2025 12:25 PM

We appreciate your positive feedback! It's great to hear that John provided you with a clear explanation of your brake work needs. Quick service and helpful information are our specialties. If you have any more questions about your vehicle, feel free to reach out anytime. Have a great day!


MI
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MARY I.
Wallingford, CT
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Service Appointment
I am so pleased with Civali’s. They are extremely thorough, knowledgeable and fairly priced. Highly recommend this trusted business. Hard to find in today’s world. THANK YOU!
John and Tara F. from Civali's Auto Service responded on 05/07/2025 09:08 AM

We appreciate you taking the time to share your experience with us. It’s great to hear you found our team thorough and knowledgeable, that means a lot to us. Thanks for being a part of the Civali's family and we look forward to seeing you again when you are in need of our services. Have a great day!! 


MM
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MATT M.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Reliable Service Always
Visited Civali's again today for some brake repairs which they advised would eventually need to be done weeks earlier. They are upfront and professional with their recommendations aiming to put the safety of you and your vehicle first. Their top notch customer service is always greatly appreciated!
John and Tara F. from Civali's Auto Service responded on 05/07/2025 08:27 AM

We appreciate your feedback about your recent visit. Safety first is our motto; we just hope it isn't the only motto our brakes understand! Your recognition of our customer service means a lot to us, and we’re here to keep your vehicle safe and sound. Have an amazing day Matt!!


GR
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GRACE R.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Wonderful experience!
Kind, explained what needed to be done, gave fair estimate and very professional.
We have been very happy taking our car to Civali’s. It doesn’t matter if you have a fancy car or an old tin box, you are treated with respect and curtesy. Estimates are always explained and fair.
John and Tara F. from Civali's Auto Service responded on 05/07/2025 08:26 AM

We're delighted to hear that you appreciate our approach to all vehicles. We aim to provide clear and fair estimates because knowledge is key—after all, who likes a surprise when it comes to their car repair bill. Your trust means a lot to us, and we look forward to keeping your vehicle running smoothly! Have an amazing day!


KK
KELLY K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Oil change
Great service. Very kind staff! Trustworthy place to go to!
John and Tara F. from Civali's Auto Service responded on 04/21/2025 09:37 AM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that our team made a good impression. We'll keep working hard to ensure your car stays happy and healthy. Thanks for choosing us as your go-to auto service center!


AH
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Ande H.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
10
Car repair
They diagnosed and fixed my car. The best part was that the cost was very reasonable.
John and Tara F. from Civali's Auto Service responded on 04/14/2025 08:55 AM

We’re delighted to hear that our team hit the diagnostic nail on the head and got your car back in shape without breaking the bank! It's always great to know that we're delivering good value along with quality service. If your car ever needs a little TLC again, you know where to find us. Have an amazing day!


AH
ANDY H.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Car repair
As usual they diagnosed and repaired my car just like they said they would. The best part is that they fixed it at a very reasonable price.
John and Tara F. from Civali's Auto Service responded on 04/14/2025 08:54 AM

We appreciate your feedback and are glad to hear that we stuck to our word when it came to diagnosing and repairing your car. Our team always aims to provide solid service without breaking the bank. If your vehicle ever needs us again, we’ll be here. Have a happy day!


TA
TRACY A.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Best service
I always take my vehicle to Cival’s for service. They are honest, professional, and courteous. I can trust they have my best interest when it comes to car repairs.
John and Tara F. from Civali's Auto Service responded on 04/14/2025 08:53 AM

We appreciate your trust in us for your vehicle service. It's great to hear that you find our team honest, professional, and courteous. We always aim to keep your car running smoothly. Whether it’s routine maintenance or unexpected repairs, we’re here to help. Have a great day!


TB
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TOM B.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Excellent service as usual
Highly recommend Civali’s Auto. I’m very happy with the work done on my truck.
John and Tara F. from Civali's Auto Service responded on 04/14/2025 08:52 AM

We appreciate you sharing your experience! It's fantastic to know that you're happy with the work we did on your truck. We aim to keep our customers' vehicles running smoothly. Have an amazing day!


AP
ANTHONY P.
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Honest and efficient
I have been a customer for several years. The staff is very friendly, honest and efficient. They explain their work and don’t do any work that is not necessary. Their prices are very competitive as well.
John and Tara F. from Civali's Auto Service responded on 04/10/2025 09:57 AM

We appreciate you taking the time to share your experience. It’s fantastic to hear that our friendly and honest team has made a lasting impression over the years. We’re delighted to have you as part of our Civali's Auto Service family and wish you a happy day!


TB
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TOM B.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great experience as usual
Civali.s always goes above and beyond with their service. Very happy with the work done to our car
John and Tara F. from Civali's Auto Service responded on 04/10/2025 09:56 AM

We really appreciate you taking the time to share your experience. Thanks for the positive review and hope to see you again when your car is in need of our services. Have a great day!


Verified Customer
Minneapolis, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Always great service!
I always have great service and highly recommend.
John and Tara F. from Civali's Auto Service responded on 04/08/2025 09:49 AM

We appreciate your high recommendation and are glad to hear that you consistently receive great service. It's our goal to keep those wheels turning smoothly! Your support means a lot to us, and we look forward to continuing to provide you with excellent auto service.

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