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Civali's Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,266 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care. We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.

Categories
Fix Auto, Oil Change, Domestic Auto Repair
Contact
(203) 634-3117

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
100 Research Pkwy Meriden, CT 06450-7143
Civali's Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,266 Reviews)

CB
CHERYL B.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Today's repair...
I am always thankful my car is in good hands!!

FR
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FELIX R.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Still running
I had a standard oil change. Civali’s has been servicing my Honda Accord ‘06 for 12 years. I bought my car brand new. I just reached 400,000 miles and it’s still running smooth. Thank you Civali’s.

Verified Customer
Wallingford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Professional staff , good service ,good communication
This was my first time at Civali’s auto service and I’m very satisfying about way how I was treated like a costumer and I think I won’t be have a problem with my car for long time . I will be recommending this place my friends..
John and Tara F. from Civali's Auto Service responded on 05/30/2025 06:54 AM

We appreciate you sharing your experience at Civali's Auto Service! It’s great to hear that you felt well taken care of. Let’s hope your car remains as happy as you are for a long while! And spreading the word to your friends is the highest compliment we could ask for, thank you. Wishing you a happy weekend and a great day!


JR
JOE R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Got in and out no issues
Got right in waited for my oil change and in no time I was on my way!
John and Tara F. from Civali's Auto Service responded on 05/28/2025 08:15 AM

We appreciate you taking the time to share your experience with us! We always aim to keep our customers moving so they can spend more time enjoying the drive and less time waiting around. Look forward to helping you with your next service, have a great day!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Perfect experience. Took all of my concerns into considerations
Definitely going back for their service
John and Tara F. from Civali's Auto Service responded on 05/28/2025 08:14 AM

We appreciate you taking the time to share your positive experience! We certainly looking forward to having you back when your vehicle is in need of our services. Have a great day!!


MS
MICHELLE S.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great Service for the last 20 + years
As always, thank you for the great service!
John and Tara F. from Civali's Auto Service responded on 05/27/2025 11:39 AM

We appreciate your continued trust in us! It's a pleasure to keep your vehicle in tip-top shape. Your kind words motivate us to keep offering the great service that you deserve. Have an amazing day and see you when you are in need of our services again!


Verified Customer
Middletown, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Loved the service
Amazing service and honest reviews for my car.
John and Tara F. from Civali's Auto Service responded on 05/20/2025 08:39 AM

It's wonderful to hear that you had an amazing experience with us! We take pride in providing honest feedback and top-notch service for your car. After all, your vehicle deserves the best care, and so do you. Here's to many more smooth rides ahead!


Verified Customer
Middletown, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Amazing Service and honest reviews of Car
Service was fast and accurate.
John and Tara F. from Civali's Auto Service responded on 05/20/2025 08:38 AM

We appreciate your feedback! It's great to hear that our service hit the mark for speed and precision. We know how important it is to get you back on the road as quickly as possible. If you have any other car-related issues, please do not hesitate to give us a call. Have a great day!


SG
SUSAN G.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Highly recommended!
Every time I go here, I get an honest assessment of my car with repair suggestions and an estimate of the cost.
Trustworthy business!
John and Tara F. from Civali's Auto Service responded on 05/19/2025 12:26 PM

We're glad to hear that you've found us to be a trustworthy pit stop for your car. If you ever have any questions about your vehicle or just want to chat about the latest in car trends, don’t hesitate to reach out. Safe travels on the road ahead and have a great day!


AP
ARTHUR P.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Tire rotation and wheel rebalancing
Excellent and quick service. John explained all the details of future brake work that will be needed. Thank you.
John and Tara F. from Civali's Auto Service responded on 05/19/2025 12:25 PM

We appreciate your positive feedback! It's great to hear that John provided you with a clear explanation of your brake work needs. Quick service and helpful information are our specialties. If you have any more questions about your vehicle, feel free to reach out anytime. Have a great day!


MI
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MARY I.
Wallingford, CT
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Service Appointment
I am so pleased with Civali’s. They are extremely thorough, knowledgeable and fairly priced. Highly recommend this trusted business. Hard to find in today’s world. THANK YOU!
John and Tara F. from Civali's Auto Service responded on 05/07/2025 09:08 AM

We appreciate you taking the time to share your experience with us. It’s great to hear you found our team thorough and knowledgeable, that means a lot to us. Thanks for being a part of the Civali's family and we look forward to seeing you again when you are in need of our services. Have a great day!! 


MM
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MATT M.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Reliable Service Always
Visited Civali's again today for some brake repairs which they advised would eventually need to be done weeks earlier. They are upfront and professional with their recommendations aiming to put the safety of you and your vehicle first. Their top notch customer service is always greatly appreciated!
John and Tara F. from Civali's Auto Service responded on 05/07/2025 08:27 AM

We appreciate your feedback about your recent visit. Safety first is our motto; we just hope it isn't the only motto our brakes understand! Your recognition of our customer service means a lot to us, and we’re here to keep your vehicle safe and sound. Have an amazing day Matt!!


GR
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GRACE R.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Wonderful experience!
Kind, explained what needed to be done, gave fair estimate and very professional.
We have been very happy taking our car to Civali’s. It doesn’t matter if you have a fancy car or an old tin box, you are treated with respect and curtesy. Estimates are always explained and fair.
John and Tara F. from Civali's Auto Service responded on 05/07/2025 08:26 AM

We're delighted to hear that you appreciate our approach to all vehicles. We aim to provide clear and fair estimates because knowledge is key—after all, who likes a surprise when it comes to their car repair bill. Your trust means a lot to us, and we look forward to keeping your vehicle running smoothly! Have an amazing day!


KK
KELLY K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Oil change
Great service. Very kind staff! Trustworthy place to go to!
John and Tara F. from Civali's Auto Service responded on 04/21/2025 09:37 AM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that our team made a good impression. We'll keep working hard to ensure your car stays happy and healthy. Thanks for choosing us as your go-to auto service center!


AH
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Ande H.
Meriden, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
10
Car repair
They diagnosed and fixed my car. The best part was that the cost was very reasonable.
John and Tara F. from Civali's Auto Service responded on 04/14/2025 08:55 AM

We’re delighted to hear that our team hit the diagnostic nail on the head and got your car back in shape without breaking the bank! It's always great to know that we're delivering good value along with quality service. If your car ever needs a little TLC again, you know where to find us. Have an amazing day!

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