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DCR Systems

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(87 Reviews)
69

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
4.3
ReScore Average
69
Net Promoter Score ®

Business Details

About

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Classic Accident Repair Center’s Repair Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Classic Accident Repair Center’s Repair Guarantee.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(440) 205-9900
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
8697 Tyler Blvd Mentor, OH 44060
DCR Systems 's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(87 Reviews)

AM
gravatar
Ali M.
BMW 5 Series 535i xDrive AWD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/26/2026
verified customerVerified Customer
0
Great staff , great body work, long time. Broke my Clock spring and not assuming liability
The above sums my bad experience , I was there for an accident on the left side of my BMW, while they took a long time they did a good job, however in the process they managed to break the clock spring at mile stamp ( based on classic BMW diagnostic) 108944 , I dropped off my car with 108855 miles . When I went there to pick up my car they noticed the problem before I got in my car. They are telling me the problem was there and I just had not seen all the warning on my dash?? I have two pictures of the dash before dropping my car off to them and the time I dropped my car off to them. Assuming I was blind they they tell me pictures are not showing the warning lights are just figment of my imagination !!
The Team a. from DCR Systems responded on 01/30/2026 06:59 AM

We appreciate you taking the time to share your experience, even if it didn't go as smoothly as we'd hoped. It's clear that you encountered quite a headache with your BMW—definitely not the kind of “accident” we aim for in our shop. While it's great to hear that the repair work met your expectations, I completely understand your frustration regarding the clock spring issue. No one wants to feel like their dash is playing tricks on them or that they might need a set of new spectacles!  We're always working to improve, and your feedback is an essential part of that process. Yur vehicle will be completed today and we will be calling you for pick up. We appreciate your business

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