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Clemente's Auto Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(86 Reviews)
95
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(239) 643-0939

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4627 Enterprise Ave STE B Naples, FL 34104
Clemente's Auto Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(86 Reviews)

GH
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Gary H.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2024
10
BG oil change
I can’t say enough good about Clemente’s Auto Service. They have always serviced my Highlander with the most honest and trust worthy care. I can depend on Justin to take care of what ever may need done, and if it doesn’t need done, he will let me know. This dealership deserves a 5 Star Rating!

VY
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Vicki Y.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2024
10
The mechanics at Clemente are top-notch. They use good products.
Clemente's Auto Repair was highly recommended to me and I see why. They quickly found the problem and addressed it. Justin, the manager explained the entire process and the cost. There was no surprises.

They have a real good oil change product. Called BG. I will be going back to have my oil changed there. I highly recommend all the mechanics at Clemente's.

JC
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Justine C.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2023
verified customerVerified Customer
10
Quick and efficient
Always friendly, polite, and excellent work.

Verified Customer
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2023
verified customerVerified Customer
10
They fixed the problem told me what was wrong
They fixed everything that was wrong told me the problem they are great guys if any of my friends need to get something fixed I’ll send them there
Brent C. from Clemente's Auto Care responded on 11/23/2023 09:31 AM

Thank you for your glowing review! We appreciate your trust in us and are glad to have provided you with exemplary service. We look forward to helping your friends too!


CJ
Christine J.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2023
verified customerVerified Customer
10
Thorough inspection
The nice young man that works there, Trace, is polite and professional. I asked for an inspection, a quote on future parts and labor, and an oil change. Everything was detailed and price was fair.
Brent C. from Clemente's Auto Care responded on 11/19/2023 09:31 AM

Thank you Christine for your kind review of Trace and Clemente's Auto Care. We appreciate your business and are glad you had a good experience. We pride ourselves in providing quality service and fair pricing, so we are very pleased to hear that. Thank you again for taking the time to leave your review.


GH
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Gary H.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2023
verified customerVerified Customer
10
Replacement of water pump and serpitine belt
Great job Justin on getting my 2015 Toyota Highlander in and repaired so quickly. You are the best!
Brent C. from Clemente's Auto Care responded on 11/17/2023 09:31 AM

Thank you, Gary, for your positive feedback! We're glad to have been able to get your Highlander running smoothly in no time. We appreciate your trust in us for your auto care needs.


KP
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Kyle P.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2023
verified customerVerified Customer
10
Great service
Justin got my car in very very fast and his mechanics got it done very efficiently and the customer service was excellent! Would highly recommend their work they do a great job.
-Kyle
Brent C. from Clemente's Auto Care responded on 11/12/2023 09:31 AM

Thank you for the amazing review, Kyle! Our team strives to ensure that each car leaves our shop in perfect condition and we are so glad that we were able to meet your satisfaction. We value your business and look forward to seeing you again in the future.


RO
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Roger O.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2023
verified customerVerified Customer
10
Transmission issues
Fast, perfect assessment, and trustworthy.
This is a professional shop.
Brent C. from Clemente's Auto Care responded on 10/27/2023 09:31 AM

Thank you, Roger, for your great review! We take pride in providing fast and accurate service, and we're so glad you felt you could trust us to do just that. We appreciate you taking the time to leave your thoughts.


SG
Shelly G.
Lakeland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2023
verified customerVerified Customer
10
And using them for years Absolutely the most. honest. Problem-free, courteous.
The past twenty years i've had my car's service and diagnosed by mike justin Brent I've never found anybody in Naples. That was is so honest, fast, efficient and courteous in every way. Always going the extra mile fabulous team to work with. You cannot go wrong, full service auto. And especially if you're a woman They don't play games, you just get honest.
Prompt service.
Brent C. from Clemente's Auto Care responded on 10/20/2023 09:31 AM

Thank you so much for your kind review, Shelly! We are thrilled to hear you have been such a loyal customer for 20 years. We appreciate your loyalty and are glad to know we have been able to provide you with the honest and efficient service you deserve. We strive every day to provide the best service possible and it's wonderful to hear that our team has gone the extra mile to make sure you are happy. We appreciate your business and look forward to seeing you again soon.


Verified Customer
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2023
verified customerVerified Customer
9
Good customer service
I called for an oil change and was able to get in same day. Justin went through my previous records and was able to determine what my car was due for maintenance wise. Called to explain what needed to be done. Was able to complete it all. Good customer service and reasonable prices.
Brent C. from Clemente's Auto Care responded on 10/08/2023 09:31 AM

We are pleased to hear that our team was able to provide you with the convenient service you needed. We appreciate you as a valued customer and thank you for choosing Clemente's Auto Care.

Brent C. from Clemente's Auto Care responded on 10/11/2023 05:39 AM

Thank you for the awesome review. We at Clemente's Auto Care believe maintenance is key to keeping a vehicle in top shape!


RK
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Robert K.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2023
verified customerVerified Customer
0
Helpful and Professional
Was on a very tight schedule and went in and spoke to Jason, they performed a diagnostics got to me in quickly and and was able to get the work done in one day which was really appreciated otherwise I would’ve been having to wait three months when I came back with would definitely recommend Clements.
Brent C. from Clemente's Auto Care responded on 09/25/2023 09:30 AM

Thank you for your positive feedback, Robert! We are glad to hear that Jason was able to help you in your time of need. We appreciate your business and strive to give all of our customers the best service possible.


JG
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Joseph G.
Naples, FL
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2023
verified customerVerified Customer
10
Honest and Professional
Justin and the team at Clemente’s auto are terrific. They are highly skilled and charge reasonable rates.
They have helped me to maximize the longevity of both my MB’s. Highly recommend them!
Brent C. from Clemente's Auto Care responded on 09/23/2023 09:30 AM

Thanks Joseph! We're thrilled to hear that Justin and our team have been able to help you maintain the life of your cars. We strive to provide our customers with quality service and reasonable rates. We appreciate your business and look forward to helping you in the future.


RD
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Robert D.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2023
verified customerVerified Customer
10
They fixed the wires and my plug to pull my caper he told me everything it was done on ti
They fixed wiring on 7 way plug so I could pull my camper they told me all the wires under bed of truck were cut they fixed it all did not take long the hole thing was great
Brent C. from Clemente's Auto Care responded on 09/20/2023 09:30 AM

Thank you so much for taking the time to share your experience, Robert! We're happy to hear that we were able to help you get your camper back on the road in no time. We strive to provide the best service possible.


JM
Jesse M.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2023
verified customerVerified Customer
10
Great service
Excellent service and communication.
Brent C. from Clemente's Auto Care responded on 09/16/2023 09:30 AM

We really appreciate you taking the time to provide us with your feedback, Jesse! We strive to provide exceptional service and communication for every one of our customers and it's great to hear that we have achieved that for you.


JS
Jose S.
Hialeah, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2023
verified customerVerified Customer
10
Very nice people and very helpful
Very helpful and very nice service
Service Coupons and Posts
Thanks for the kind words, Alyssa! We're so glad you had a great experience with us. ? #Naples #ClementesAutoCare #HappyCustomer ?
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Thanks, Jesse! ? We're so glad you had a great experience with us. #ClementesAutoCare #Naples
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Thanks for the kind words, Barry! ? We're glad Brent was able to get your Mercedes back up and running! #ClementesAutoCare #Naples
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Thanks for the great review, Joseph! ? We're glad Brent was able to help you out. We look forward to seeing you again soon! #ClementesAutoCare #Naples
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