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Clements Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(401 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Valparaiso, IN, you’ve found us. Here at Clements Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a Valparaiso car service you can rely on, so your satisfaction is our top priority each and every day. If you’re looking for auto repair in Valparaiso, IN, you’ve found us. Here at Clements Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a Valparaiso car service you can rely on, so your satisfaction is our top priority each and every day.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(219) 462-2760

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1510 E Lincolnway Valparaiso, IN 46383-5828
Clements Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(401 Reviews)

DB
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Darrin B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Persistency Prevails
My wife had a flat tire and a nice gentleman stopped to help and was very familiar with the Yukon spare tire hanger assembly under the rear end but couldn’t get the tire to lower. We had it towed to Clements for repairs and a tire change. After being told they’d have to cut it out, Joe wouldn’t give up and finally got it free. They changed all the tires and cleaned up the rusty hanger assembly and avoided costly repairs. This is 1 of two cars we recently had them repair and in both cases, they exceeded our expectation's and used good old fashion ingenuity to avoid more costly repairs. They are simply the best in the business and we are so lucky to have them taking care of us and our cars. Thank you Clements for yet another job well done of many.
MICHAEL P. from Clements Auto Repair responded on 07/17/2025 09:42 AM

We genuinely appreciate you sharing your experience with us. It is always heartening to hear that our efforts have made a positive impact, especially when it comes to resolving challenging situations like the one you faced with the flat tire. Joe and our team strive to go above and beyond for our customers, and it’s rewarding to know that their ingenuity and dedication have not gone unnoticed. Your continued trust in us for your vehicles means a lot, and we are committed to maintaining the high standards you expect. Thank you for your business and for recognizing our team's hard work.


DB
gravatar
Darrin B.
Valparaiso, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
10
Better Than The Toyota Dealership
I needed a brake change and an under body wheel well air deflector repaired. I got new rotors and brakes for a far better deal than just turning the rotors at Toyota. And they found the best performance rotors for my car. Plus, Clements had a simple repair of the air deflector that Toyota was unable to do without making me purchase an expensive kit just to obtain the required pin for the flange. I couldn’t be more happy with what a difference it makes in having Clements for my repair needs when I feel the dealer isn’t trying to do what makes most sense at a fair and honest price. I can always Trust I’ll get a better job done at a better price.
MICHAEL P. from Clements Auto Repair responded on 07/17/2025 09:42 AM

We appreciate you taking the time to share your positive experience with us. It is gratifying to hear that you found our brake service not only cost-effective but also of high quality, particularly with the performance rotors. We strive to provide straightforward solutions, so we're glad that our repair of the air deflector met your needs without unnecessary expenses. Your trust in our services is important to us, and we are committed to offering fair and honest pricing in all our work. We look forward to continuing to meet your repair needs.


Verified Customer
Valparaiso, IN
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Integrity!
Once you bring your vehicle to Clements, you won’t go anywhere else to get your car fixed. They also have Penski rental and they’re great to work with.
MICHAEL P. from Clements Auto Repair responded on 07/15/2025 09:40 AM

We appreciate your positive feedback about your experience with Clements Auto Repair. It's great to hear that you found our service to be reliable and that our partnership with Penske rental met your expectations. Your satisfaction is important to us, and we strive to provide quality service for all our customers. We look forward to continuing to serve you in the future.


KM
Ken M.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Ken said they are fast, professional, and they get him in and out in a timely manner.
Recommended
MICHAEL P. from Clements Auto Repair responded on 07/07/2025 09:37 AM

We appreciate your feedback regarding our service. It is our goal to provide fast and professional support, ensuring that our customers have a smooth experience. Your acknowledgment of our timely service is valued, and we will continue to strive for excellence. Thank you for choosing us for your auto repair needs.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Great service at a reasonable price!
Mike and the gang never fails. I always take my car there for regular maintenance but more importantly before taking it for a long trip.
MICHAEL P. from Clements Auto Repair responded on 06/29/2025 09:42 AM

We appreciate your continued trust in our services for your regular maintenance and trip preparations. It’s essential to ensure your vehicle is in top shape before long journeys, and we are glad to know you feel confident bringing your car to us. Your feedback is important, and we look forward to assisting you whenever you need.


Verified Customer
Valparaiso, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Service
I was really impressed with the professional and affordable service. Would highly recommend anyone.
MICHAEL P. from Clements Auto Repair responded on 06/19/2025 09:42 AM

We appreciate your feedback and are pleased to hear that you found our service professional and affordable. Your recommendation means a lot to us as we strive to provide quality care to our customers. We look forward to continuing to meet your automotive needs in the future.


KO
Kim O.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Kim said she had been using them for awhile and she loved them, she recommends them to everyone she talks to.
Recommended
MICHAEL P. from Clements Auto Repair responded on 06/18/2025 09:40 AM

We greatly appreciate your continued support and the trust you place in us for your auto repair needs. It is encouraging to hear that our services have made a positive impression, and your recommendations mean a lot to us. We remain committed to providing the highest quality of service to all of our customers. Thank you for being a valued part of our community.


DS
Debra S.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
Category: Service
Debra said they were really good and their prices were reasonable. They don't try to charge for things she doesn't need.
Recommended
MICHAEL P. from Clements Auto Repair responded on 06/14/2025 09:43 AM

We appreciate your positive feedback regarding our service and pricing. It is always our goal to provide honest and reliable service, ensuring that our customers only pay for what they truly need. Your support encourages us to maintain our commitment to quality and integrity in auto repair. Thank you for choosing us.


DR
David R.
Valparaiso, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
David said they did a good job and he was very happy. He appreciates their honesty, they were around $1500 less than a competitor and their customer service was far more superior. The follow up was good, everything was good.
Recommended
MICHAEL P. from Clements Auto Repair responded on 06/11/2025 09:42 AM

We appreciate your feedback and are pleased to know that you had a positive experience with us. Providing honest and quality service is our priority, and it is encouraging to hear that we were able to meet those expectations while also offering competitive pricing. Your acknowledgment of our customer service and follow-up efforts is valued, and we look forward to continuing to serve you effectively in the future.


RW
RICH W.
Valparaiso, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent attentive service
Excellent attentive service. Friendly!
MICHAEL P. from Clements Auto Repair responded on 05/27/2025 09:40 AM

We appreciate your positive feedback regarding the attentive and friendly service you received. Your satisfaction is important to us, and it is rewarding to know our efforts are recognized. We remain committed to providing outstanding service to all our customers. Thank you for choosing Clements Auto Repair.


RB
RICK B.
Valparaiso, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
I recommend Clements
Excellent service
MICHAEL P. from Clements Auto Repair responded on 05/21/2025 09:42 AM

We appreciate your feedback regarding our service. It's rewarding to know that you had a positive experience with us. Providing quality service is our top priority, and your satisfaction reinforces our efforts. Thank you for choosing Clements Auto Repair.


TC
Terrance C.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Terrance said the customer service is really good.
Recommended
MICHAEL P. from Clements Auto Repair responded on 05/21/2025 09:41 AM

We appreciate your feedback regarding our customer service. Providing a positive experience for our customers is a top priority, and it is encouraging to know that our efforts are making an impact. Your support means a lot to us at Clements Auto Repair.


CH
COREY H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Best auto repair shop in NWI!
All around best auto repair shop in Nortwest Indiana. Excellent service from the front desk to the mechanical repairs, and the cost is always reasonable. Just try them out, you won't be disappointed.

SL
Steve L.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
Category: Service
Steve said that the part that needed to be replaced was replaced, everything the business said would happen, happened, and he thought that was good.
Recommended

BM
BRUCE M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Service
Oil change and tire rotation done fast and efficiently.

Displaying Review 1 - 15 of 401 in total
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