Purchased a 2022 Certified Honda Passport, they delivered it dirty but I like to clean my cars so I let it slide. When cleaning it I noticed damage on the right front, thought it could be easily fixed, after being referred to a collision center for an estimate, I walked away $3,000 plus estimate, I contacted the dealer, asked for my vehicle back and I would take my business somewhere else. I was told that will never happen, then was asked to give them “another chance to make it right” they had that chance before they sold it to me as a Certified Honda, I’ve been a long Honda customer and that’s why I drove over an hour to purchase this one… They have reminded me that just because the brand has high standards, Dealerships do NOT!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
