business image

Compass Automotive Group

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(363 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

Factory-trained technician/co-owner brings years of experience from the service side of the automotive industry to keep your vehicle running properly.
Allow us to help steer you in the right direction!
Factory-trained technician/co-owner brings years of experience from the service side of the automotive industry to keep your vehicle running properly.
Allow us to help steer you in the right direction!

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(518) 326-3687

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
103 Colombia TPKE Rensselaer, NY 12144
Compass Automotive Group's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(363 Reviews)

Verified Customer
East Greenbush, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Amazing service
Shoutout to Kevin and Dan at Compass Automotive Group for keeping my car (and my sanity) in one piece. Came in for an oil change, tire rotation, and a general check-over, and they treated my vehicle like it was going on a road trip with the Queen. They’re honest, quick, and don’t try to upsell you on blinker fluid or unicorn spark plugs. I always leave their shop feeling like my car is ready for anything, school runs, snack runs and the occasional dramatic U-turn. Highly recommend!

SD
Sean D.
Wynantskill, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
These guys are the best
Best place to take your car

RE
Rose E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Honest and efficient
I’ve never had dealings with a more honest and trustworthy mechanic shop before. My kids and I have been getting work done with Compass for years. Everyone is so friendly and knowledgeable. Kevin is just a great person all around.

TP
gravatar
Tom Jr P.
Castleton On Hudson, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Amazing customer service
Kevin, Dan and Adam are amazing at what they do! Have been keeping my vehicles running perfect for years and I’ve thrown a lot at them.. Thanks fellas!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Vehicle Maintenance
I cannot recommend Compass highly enough. The suspension broke on my car and it was repaired quickly and efficiently. At the same time the emergency brake warning light on my truck suggested they needed looking at. I had taken the truck to other repair shops and their diagnosis was “the warning light is on - it will be $500 min, maybe $1000 to inspect thoroughly and repair”. Compass did an inspection for free, diagnosed the problem and undertook to fix it when required. Such honesty is rare. Thank you.

MC
gravatar
Meghan C.
Selkirk, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Check Engine Light Nightmare
Kevin is awesome. Him and his guys did a great job diagnosing and fixing the issue. Kevin kept me in the loop the entire process, explained everything and answered all my questions! They are trustworthy and do great work.

TE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Another outstanding service by Compass Automotive
This was another outstanding service performance by Compass Automotive. Over the past two years since I was first referred to Compass Automotive I have been there numerous times with multiple vehicles and have always left impressed by the time, service and exemplary communication from Kevin. I will continue to always visit Compass Automotive for all of my vehicle needs in the future as well as recommend friends and family to do the same.

GM
gravatar
Geoffrey M.
Rensselaer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
NYS Inspection
Always a great experience at Compass. Every aspect from scheduling through maintenance completion is 5 star. Kevin and team are the best!

GP
gravatar
Greg P.
Wilmington, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
5 Star Customer Service
Kevin and team are highly experienced and skilled and are able to diagnose, and problem solve the most complicated of my cars' issues. Bonus is they can describe the situation in an understandable way. They've worked on both my EV as well as conversion van. Great attention to detail and super attentive!
Now, Compass is my go to service shop.

Verified Customer
Rensselaer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Quick Oil change & honest work!
Kevin is decent and flexible with scheduling regular maintenance when it’s needed. I’ve been a regular customer for the past 2 years because of his honesty and the great job his crew does with helping to maintain my vehicles.

SF
gravatar
Star F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Repairs
Brought my car in for the AC condenser pump replacement and oil change.
Compass Auto is fair and honest and has been a real representative of what a mechanic shop should be like for anyone.

FA
gravatar
Frank A.
East Greenbush, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Stellar service!!!
Always great service, sound and reliable!!!

AP
Andrew P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Honest repair shop
Kevin and his guys are one of the best repair shops I found in East Greenbush. Had two of my cars fixed there in the past month and every thing going well with the cars. I like that Kevin has patience to make sure you understand and gives you options for your repair job.

MC
gravatar
Mark C.
Rensselaer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
10
Mark Carey Vehicle Summary Review
We continue to consider Compass Automotive Group of East Greenbush our Car Care Center for all of our of vehicle’s State Inspection - maintenance and repair. I highly recommend Compass Automotive Group to everyone. Local and convenient. The Owner - Operator is extremely professional and courteous. Appointment scheduling is doable and great.
Thank you.

SD
Sherry D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Satisfied
A friend recommended this place to me. Went in for an oil change, it was done in a reasonable amount of time. Kevin was very pleasant,

Displaying Review 1 - 15 of 363 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.