Complete A/C Truck & Auto Repair's Reviews

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Pam A.

Saint Petersburg, FL

11/13/2015

The New Owner Bill Eason Is A Crook

Some people thought the business was closed because the phone number on the sign wasn't valid, the business is not closed down, the old owner will not let the new owner have the phone number that's listed on the sign, and that should be a sign all in itself, stay away from this business!! monday 6/8/15 about 12pm my car went into fail safe mode on seminole blvd in largo and i limped into complete a/c truck and auto repair in 2nd gear only. the owner bill says he'll do a transmission scan, i go by the shop later he says it's the solenoid pack, the part is $273.00, he'll do the whole job for $400.00, i said ok. i called back about it before i got off work at 8pm , he says the dealer sent him the wrong part, can i give him $300 cash for the part (up front) and he'll have it fixed the next day. i can only get $260.00 from the convenience store atm because of the limit, he says, that's fine. so i go by at 8pm, give him the cash, and he gave me a receipt. (thank god i got that) he said he cleaned the old part and put it back in, so i can drive the car the 20 miles home, and then back to his shop the next day. i came back the next day to drop off my car and the shop is closed up, there's no one there. i call and call, he finally texts me about 3pm saying he was in the hospital. i asked when will you be back at the shop? he says, tomorrow. i work right across the street from the shop, i go outside later that same day on a break and see that the shop is open and he's working on cars!! so i go over there and tell him, well since you're here can you fix my car? he says he promises he'll have it fixed by the time i get off work at 8pm, i go over there at 8pm and surprise! the dealer never made it over there with the part, my car is still not fixed, and i have to drive it home again in 2nd gear.
so the next morning i brought the car to the mechanic i know and should have gone to the first time, "just rite transmissions" on ulmerton rd. i wait til he does a diagnostic. it's not the solenoid pack, it's not the transmission, he thinks it's electrical, he keeps my car and i go get a rental.
so i go back to complete a/c to get my money back i gave him for the part i didn't need. he says i have to come back tomorrow; he has to go to the bank. i go back the next day, i'm clearly frustrated at this point, so i asked him why he isn't able to give me my money back since he already "returned" the part to the dealer? he tells me not to get shitty with him, and it's none of my business what he does with "his" money. it's now friday, he's not giving me my money back, i have to go to the clerk of court monday to file small claims against him.
oh and by the way, the first day he said the dealer sent him the wrong solenoid pack, that must have been a lie, my real mechanic showed me in the book that there is only one solenoid pack for my car, there's no way this guy could have got the wrong part.
shame on you complete a/c truck and auto repair inc aka william "bill" eason
update: when i text him today telling him i'm taking him to court he finally texts me back and tells me i should have just been patient and i owe him for the diagnostic test. what a joke. Update: I was awarded a default judgment on 7/30/15 because he did not show up for court. Since then he has not contacted me or sent me any of the required paperwork, but he's remodeled the shop and he's back to business of "working" on cars. I'm having to go through refiling everything with the Clerk's Office. Bill Eason just got out of jail recently for violation of probation for a drug charge. He has a long rap sheet (public record) including felony aggravated stalking, battery on a LEO, multiple DUI's (I don't think he has a drivers license) and many more. Stay away from this place! He is a CROOK!!

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