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Complete Auto Service, Big Lake

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(764 Reviews)
89
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

"Family owned and operated auto repair shop. Since 1996 we have offered auto repair services out of our Blaine location (Started our third location in 2022 located in Big Lake), Formerly known as Autostop. We offer auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling "Family owned and operated auto repair shop. Since 1996 we have offered auto repair services out of our Blaine location (Started our third location in 2022 located in Big Lake), Formerly known as Autostop. We offer auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Heavy-Duty Services, Towing and Miscellaneous Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. We strive to be honest, affordable, and dependable."

For a high-performing vehicle, trust Complete Auto Service with your car, truck, or van. To learn more about the services we offer, please contact us by phone at 763-263-7867 or send us an email. We also invite you to learn more about our dedication to you, our valued customer. ...more

Categories
Car Maintenance, Repair Shop, Auto Repair
Contact
(763) 263-7867
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
101 Lake Street S Big Lake, MN 55309
Get Directions

Affiliations

Complete Auto Service, Big Lake's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(764 Reviews)
Write a Review
Recent Reviews
Verified Customer
Big Lake, MN
Kia Soul
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2025
verified customerVerified Customer
9
Lost hubcap
I lost one hubcap
Not sure if it was put on tight enough. Not sure where I lost it
SP
gravatar
STEVE P.
Elk River, MN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Our Complete Auto experience
We are always treated well and with respect. They are a very honest and best price quotes for us. Work is always done when they say it is going to be. When anyone asks who we would recommend, our 1st recommendation is Complete Auto
Verified Customer
Monticello, MN
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Above and beyond
I found a nail in my tire at 10 am. It was at the edge of the tread, which couldn't be repaired. They let me go back and inspect the tire. Then they recommended replacing at least one, ideally all 4 tires due to my tires being mostly worn and my car being a 4 wheel drive. I went with 4 tires. They gave me options at different price points. Offered me a loaner to get to work. Car was fixed by 5 pm on the same day.
RN
RICHARD (DICK) N.
Big Lake, MN
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Oil change
Oil change was completed promptly while I waited.
Michell W. from Complete Auto Service, Big Lake responded on 08/12/2025 10:55 AM

Thank you for the business. See you next time. 

SH
SHANNON H.
Albertville, MN
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2025
verified customerVerified Customer
10
Best Customer Service
I appreciate Jared and the team at Complete Auto! When I bring my car to them, I know it’s getting fixed the right way, the first time. They are always honest and upfront. They don’t try to sell me things I don’t need. I will forever bring my cars to them.
Michell W. from Complete Auto Service, Big Lake responded on 08/12/2025 10:55 AM

Thank you for the business and kind words. See you next time. 

KG
gravatar
KRIS G.
Big Lake, MN
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Complete auto got me in the same day to help with a problem and did a good job!
Great service
Michell W. from Complete Auto Service, Big Lake responded on 08/09/2025 06:18 AM

Thank you for the business and five star review. We hope to see you soon. 

SS
SUE S.
Big Lake, MN
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Jeep
Service is always fantastic!
Thanks guys!
Michell W. from Complete Auto Service, Big Lake responded on 08/09/2025 06:18 AM

Thank you for the business!

SH
SHANE H.
Rosemount, MN
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Tire fix
These guys were great, I came in with somewhat of emergency fix. I needed on my tire with one screw in it and a leaky valve. The valve was not easy to do, but they were able to do it and charge me a very reasonable price! Definitely would recommend based on the experience I had with them. Very friendly also. Thanks guys
Michell W. from Complete Auto Service, Big Lake responded on 08/09/2025 06:17 AM

Thank you for the business and five star review. We hope to see you soon. 

KM
KENT M.
Big Lake, MN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
9
Great group
These people and great to work with, and honest.
Michell W. from Complete Auto Service, Big Lake responded on 08/09/2025 06:18 AM

Thank you for the five star review. We hope to see you soon. 

SB
SHARON B.
Minneapolis, MN
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
Oil change
I made an appointment for an oil change. They got me in and out very quickly. Their prices are reasonable. I would absolutely recommend Complete Auto Service to friends and family.
Michell W. from Complete Auto Service, Big Lake responded on 08/09/2025 06:18 AM

Thank you for the business! See you next time. 

FC
FRED C.
Big Lake, MN
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
8
Review
Fast courtesy service at a reasonable price, I’ll be back for my next oil change!?
Michell W. from Complete Auto Service, Big Lake responded on 08/09/2025 06:17 AM

Thank you for the business and five star review. We hope to see you soon. 

BN
BILL N.
Big Lake, MN
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
No appointment
I had no appointment scheduled, but they were able to fit me in. They evaluate my AC system so I could install a new AC compressor.
No words of wisdom when I was done, didn’t say I shouldn’t attempt this task, but instead said, when you are done, bring it back and we’ll check things over, and recharge your AC.
Michell W. from Complete Auto Service, Big Lake responded on 08/09/2025 06:20 AM

Thank you for the business!

ML
MARK L.
Becker, MN
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
I appreciate the professional service I receive from the whole staff.
I will keep bringing both of my vehicles to Complete Auto because they are competent and competitively priced.I am very satisfied.
Michell W. from Complete Auto Service, Big Lake responded on 08/09/2025 06:19 AM

Thank you for the business! See you next time. 

DR
DAN R.
Montrose, MN
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Excellent work
Excellent service and excellent work!
Michell W. from Complete Auto Service, Big Lake responded on 08/09/2025 06:17 AM

Thank you for the business and five star review. We hope to see you soon. 

SE
STEVE E.
Becker, MN
Kia Sorento
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/31/2025
verified customerVerified Customer
6
Service good but messed up my bill
Service was good, but double charged me for a front end. Alignment had to come back in to have it fixed.
Michell W. from Complete Auto Service, Big Lake responded on 08/09/2025 06:19 AM

We apoligize about the mistake. Thank you for the business! See you next time. 

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