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Concord Auto Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,111 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

We are an family owned repair facility with in eye sight of Charlotte Motor Speedway. From brakes, alignments and tires to internal engine repairs and replacements we can handle it all. Our goal is to serve our community with reasonable pricing and quality repairs with out the hassle of the dealership. Stop by and see how we can help! We are an family owned repair facility with in eye sight of Charlotte Motor Speedway. From brakes, alignments and tires to internal engine repairs and replacements we can handle it all. Our goal is to serve our community with reasonable pricing and quality repairs with out the hassle of the dealership. Stop by and see how we can help!

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(704) 784-8863
Closing in 18 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
565 Pitts School Rd NW Concord, NC 28027-2905
Concord Auto Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,111 Reviews)

SP
Stan P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
9
Great , honest, fair, easy to deal with. I will recommend to anyone!
Great listeners, fair price, reasonable timing & HONEST feedback - all equals TRUST

MD
Malcom D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Tires
We came to have our tires looked at and to make sure the PSI was the same for each tire. We did not have an appointment, we were in and out within 30 minutes and the price was fair.

SC
Stacey C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2024
verified customerVerified Customer
10
Fast & Great Service
Very helpful and great customer service

KV
gravatar
KAL V.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Great service!
I took my pickup for annual NC inspection today. As usual, they were punctual with their appointment and got it done quickly. Great service!

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
Good job . Honest
Always good service and honest. Will continue to use and tell friends and family about them

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
Great
Very easy process

MC
mike c.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
Quick service
Rob and the guys did a great job. Got me in for an inspection right away (like immediately!) and completed the work quickly. Always good service!

MJ
manju j.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
9
Inspection and oil change
Excellent service!

HF
harrison f.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/19/2024
verified customerVerified Customer
4
Cheap but unclear
Concord auto service center offers affordable labor rates and great customer service, how ever in my experience they were unclear, over the phone, about the condition of my car based on the repairs made and did NOT advised me that my car was not safe to drive based on the repairs made and prior condition of my car and only advised me that my car was unfit to drive once I went to pick it up. I do not think that it is their fault that my car had issues that prevented it from being able to be driven off their lot, but I think that clarity about the issues that still remained after they had done the repairs that I asked would have been nice. If I tell you that I'm on the way to pick the car up and you know, as the technician, that the car is not able to be driven off the lot, I feel as though you should, as the technician, make it abundantly clear that it is not safe to drive away prior to me, the customer, coming to pick up the vehicle.

DH
gravatar
Donald H.
Concord, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
10
Great Service
On time and good service is hard to find unless you come to Concord Auto Service

Verified Customer
Concord, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
10
BMW repair
Thank you for a great job and especially for getting it done on Monday

MD
Matt D.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
Category: Service
Matt said they do good work.
Recommended

MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Excellent Service
Great people and service.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
verified customerVerified Customer
10
Go Here
Professional staff with fast, efficient service.

AF
Ann F.
Concord, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2024
verified customerVerified Customer
Category: Service
Ann said she liked the good communication.
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