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Connell Automotive Services LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(264 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(205) 258-5406

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
300 6th St S Clanton, AL 35045
Connell Automotive Services LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(264 Reviews)

CM
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CHRIS M.
Hope Hull, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Oil change
Prompt service, very professional and Pleasant.
The Team at C. from Connell Automotive Services LLC responded on 07/05/2025 09:40 AM

We appreciate your feedback! It's fantastic to hear that you experienced prompt service and professionalism during your visit. We aim to keep our customers smiling—after all, who wants to deal with an auto issue without a little friendliness? We're glad we could make your experience a pleasant one.


EC
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Edith C.
Billingsley, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
9
Replace wheel bearing
Drives good. Thanks tech.
The Team at C. from Connell Automotive Services LLC responded on 07/05/2025 09:40 AM

We're really glad to hear your vehicle is driving great! A smooth ride is like music to our ears—unless it's a pop song on the radio. Our techs appreciate the shout-out, and we'll keep the good vibes rolling. Safe travels!


CC
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CLEM C.
Maplesville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Alignment success
Needed a front end alignment and got an appointment the next day and got it done quickly.
The Team at C. from Connell Automotive Services LLC responded on 07/02/2025 09:40 AM

We're glad to hear that we could get you in quickly for your front end alignment! Our team believes in getting wheels back on the straight and narrow as swiftly as possible. Thanks for choosing Connell Automotive Services; we're here whenever you need us to keep your ride smooth.


DP
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DON P.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Connell’s
Service was excellent and the professionalism was better than I expected. I recommend Connell’s Automotive to anyone, and this will be where I will get all my automotive work done and if you want quality work on your vehicle, this is the place.
The Team at C. from Connell Automotive Services LLC responded on 06/30/2025 09:40 AM

We appreciate your glowing review of Connell Automotive Services! It's great to hear that our professionalism exceeded your expectations—it's like finding extra fries at the bottom of the bag. We're delighted to be your go-to for all things automotive. Quality work is what we aim for, and we're happy to keep your vehicle running like a dream. Thank you for spreading the word—your recommendation means a lot to us!


MH
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MARLON H.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Great customer service!
Great customer service!
The Team at C. from Connell Automotive Services LLC responded on 06/30/2025 09:40 AM

We're so pleased to hear that you enjoyed our customer service! We believe that a friendly smile and a helpful attitude can go a long way in making your experience better. If you need anything else or have more questions in the future, just give us a shout. We're here to help, one car at a time!


BB
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Brigette B.
Billingsley, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
10
Highly Recommend
Connell Automotive is hands-down one of the best places for car repair/service! The team is incredibly knowledgeable. From the moment I walked in, they were friendly, professional, and welcoming. They took the time to explain what was going on with my vehicle in a way I could actually understand, which made me feel confident and informed throughout the process. If you’re looking for honest, expert-level service with a personal touch, I highly recommend Connell Automotive. I won’t be taking my car anywhere else!
The Team at C. from Connell Automotive Services LLC responded on 06/29/2025 09:41 AM

It’s fantastic to hear that you had such a positive experience with us! Our team strives to offer top-notch service, paired with a dash of friendliness that keeps things interesting. We believe that understanding what’s happening under the hood is key—after all, nobody wants to feel like they’re in a secret club when talking about their car! Your recommendation means a lot, and we look forward to keeping your vehicle in tip-top shape for all its future adventures.


MP
MARGO P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Wouldn’t go anywhere else.
Great work and friendly pe.
The Team at C. from Connell Automotive Services LLC responded on 06/26/2025 09:41 AM

We appreciate your feedback and are glad to hear that you enjoyed our work and the friendly atmosphere! At Connell Automotive Services, we believe that good vibes and great service go hand in hand. If you have any more automotive adventures ahead, we’re here and ready to help!


JC
John C.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
John said they did exactly what they said and he appreciates the service. He added Mark M was great.
Recommended
The Team at C. from Connell Automotive Services LLC responded on 07/01/2025 09:39 AM

We appreciate you taking the time to share your experience! It's wonderful to hear that our team delivered on their promises - we like to think we have a pretty good track record for that. And we’re glad Mark made a positive impression; he has a knack for turning car troubles into a smooth ride. Your support means a lot to us!


CS
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CHRISTOPHER S.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Customer Service
Great customer service!
The Team at C. from Connell Automotive Services LLC responded on 06/23/2025 09:40 AM

We appreciate your feedback on our customer service! It's always our goal to make sure you feel valued and taken care of. If you ever need anything else, you know where to find us for more automotive adventures!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Excellent work
Quick and excellent work,
The Team at C. from Connell Automotive Services LLC responded on 06/23/2025 09:40 AM

We appreciate your positive feedback about our quick and excellent service! It’s great to know we could get you back on the road in no time. Your satisfaction makes all the hard work worthwhile, and we’re always here to keep things running smoothly.


Verified Customer
Clanton, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2025
verified customerVerified Customer
9
Me n Carl’s Ekscape
Me n my buddy Carl was up’air Toosdee gettin my ford ekscape fixed cause we need’r ready for Talladigga, n everybody knows a ford ekscape’ll turn heads faster’n any automotive machine on plannit erth. Fella name Steve come out n took it from us and got it fixed pretty good far as we can tell. Onliest complaint is that Steve had his navy blue shirt tied up inna front and his belly was showin. But I mean I ain’t tryna judge. Overall a bussin experince so we give it 4/5 yeeyeets. Cant wait to hear at sucker purr on into the campgrounds at Dayga while I’m lettin a Newport drip ashes on my lap, winkin at the ladies and grinnin cause there’s a twelver chillin in the dale jr cooler in the back!
The Team at C. from Connell Automotive Services LLC responded on 06/22/2025 09:40 AM

It sounds like you had quite the adventure getting your Ford Escape ready for Talladega, and we're glad to hear Steve got your ride back in shape! As for the navy blue shirt situation, we appreciate your understanding—sometimes our team lets their personalities take the wheel a bit too literally. We're stoked you found the experience "bussin" and managed to score that 4 out of 5 yeeyeets! Here's hoping your Escape turns heads faster than you can wink at the ladies at the campgrounds. Drive safe and enjoy those vibes!


JN
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JC N.
Verbena, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Great Service
Quality service
The Team at C. from Connell Automotive Services LLC responded on 06/21/2025 09:41 AM

We appreciate your feedback on our quality service! Providing top-notch care for your vehicle is our passion. It's rewarding to know we hit the mark with you. We look forward to continuing to keep your wheels turning smoothly.


Verified Customer
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent as always
These guys are great. I would t go anywhere else
The Team at C. from Connell Automotive Services LLC responded on 06/17/2025 09:39 AM

We appreciate you taking the time to share your thoughts. It sounds like we’ve officially earned your loyalty, and we couldn’t be happier about that! If there’s anything else we can do to keep the good times rolling, give us a shout.


Verified Customer
Verbena, AL
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
A+ Business
James Connell is a master mechanic, who has serviced my automobiles and 1993 Toyota manual truck for over ten years. His background and experience in auto repair is impressive. Connell's is a well run, up front, customer friendly business that provides professional
service and repair that you can count on and TRUST to be well done and top quality. His front desk staff also has years of previous experience in this field at local dealerships. The facility is very nice and well located. Truly an A+ business in all aspects.
The Team at C. from Connell Automotive Services LLC responded on 06/15/2025 09:41 AM

We appreciate you taking the time to highlight your experiences with Connell Automotive Services. It sounds like your 1993 Toyota truck is in excellent hands, and we're glad to hear that James and the team have been delivering trustworthy service for over a decade. With a front desk staff seasoned like fine cheese, we aim to make every visit pleasant and professional. Here’s to many more years of keeping your wheels spinning smoothly!


MP
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MARK P.
Thorsby, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Very thourgh explained everything very well Mark was great.
Wasn't able to fix my problem but everything went great and they explained everything to me and I appreciate the service
The Team at C. from Connell Automotive Services LLC responded on 06/11/2025 09:41 AM

We're glad to hear that your experience with us was positive, even if we couldn't quite work our magic on your issue this time. It's important to us that our customers feel informed and well taken care of, so we're pleased that we could provide that level of service. Remember, every car has its mysteries, and we’re always here to help decipher them. If you need anything else down the road, don’t hesitate to reach out!


Displaying Review 1 - 15 of 264 in total
Service Coupons and Posts
Thanks for the great feedback! We're thrilled you enjoyed our service and feel right at home with us. 🚗✨ Our team is always here to keep you rolling smoothly! #ConnellAutomotive #FiveStarService
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We're thrilled to hear you were back on the road in no time! 🚗✨ Quick repairs are what we aim for, and your satisfaction fuels our passion! Thanks for choosing Connell Automotive Services! #FastService #AutoCare
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We’re thrilled to hear you were impressed by our knowledgeable and helpful team! 🚗🔧 We’re ready to tackle all your automotive needs. Can we join you for a joyride? 😄 Thanks for the great review! #AutomotiveExcellence #ConnellAutoServices
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We're thrilled you enjoyed our excellent work and nice pay! 🚗💰 At Connell Automotive Services, we believe in quality service that keeps your wheels turning smoothly. Thanks for the love! ❤️ #AutomotiveExcellence #HappyCustomers
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Thanks for the fantastic review! We're thrilled your car is handling like a dream. 🌟 Our team loves keeping things aligned both on the road and with our customers! 🚗💨 Come see us anytime for more great service. #ConnellAutomotive #AlignmentExperts
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We're thrilled to hear that you found us knowledgeable, timely, and honest! 🚗💨 Going the extra mile is our specialty! Thanks for choosing us, and remember, our doors are always open for any future automotive adventures! #ConnellAutomotive #DrivenByTrust
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We're thrilled to hear your truck is back on the road and running perfectly! 🚚✨ Our team loves giving vehicles a second chance. If your truck could talk, it would say a big THANK YOU! 😂 #ConnellAutomotive #HappyDriving
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Thank you for the shout-out! 🚗💨 We're thrilled you enjoyed our service. At Connell Automotive, we believe every car deserves a little TLC! Keep those engines purring! #GreatService #ConnellAutomotive
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🌟 Big shoutout to our superstar, Nancy! 🚗✨ Her knack for explaining auto issues is top-notch. We’re thrilled you found her advice and honesty helpful. Remember, we’re here to keep your ride running smoothly! 😄 #ConnellAutomotive #CustomerAppreciation
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We love hearing that our team is keeping the kindness and info flowing! 🚗✨ At Connell Automotive Services, we believe a friendly chat goes a long way. Thanks for the kind words! Let’s keep those engines purring! #AutomotiveExcellence #CustomerCare
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We can’t thank you enough for your kind words! 😊 At Connell Automotive Services, we strive to keep your ride running smoothly. Your support keeps us fueled up! 🚗💨 #AutoCare #CustomerAppreciation
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Thank you for the awesome feedback! We believe in tackling car issues like superheroes—always thorough and ready for action! 🚗💪 Your trust fuels our engine! #ConnellAutomotive #CustomerCare
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🚗✨ Thanks for the awesome review! We're thrilled to keep your vehicle in tip-top shape! If we can fix it, you know we will! Your trust means the world to us. Here’s to many more smooth rides! 🛠️😄 #ConnellAutomotive #CustomerLove
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Thank you for the shoutout! 🚗✨ At Connell Automotive Services, we believe "Good Service" is just the beginning! We're always revved up to keep your ride running smoothly. Stop by anytime! #AutoCare #ConnellAutomotive 🛠️
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🚗✨ Wow! We're thrilled to hear James has your car covered like a pro! 🔧 With his high-tech skills and friendly vibe, he's truly a gem. And let's not forget Nancy’s charm! Thanks for spreading the love! ❤️ #ConnellAutomotive #CustomerAppreciation
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🚗💨 Thanks for the tire-tastic review! We love getting you back on the road quickly. Our team is always here to roll up their sleeves for you! Don’t hesitate to swing by for any more auto needs. 🛠️ #ConnellAutomotive #CustomerAppreciation
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Thank you for the thumbs-up! Your satisfaction drives us as much as fuel drives your car. 🛠️🚗 We're here to keep you on the road with great service! #ConnellAutomotive #CustomerAppreciation
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Thanks for the awesome review! 🌟 "Everything was great" might just be our new motto! We're thrilled to keep you rolling smoothly. 🚗💨 Your satisfaction fuels our passion! #ConnellAutomotive #CustomerLove
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Thank you for the awesome feedback! 🚗✨ We're thrilled to know our service and repair work hit the mark. We aim to keep your ride as smooth as butter! 🧈 Drive safe and see you next time! #ConnellAutomotive #CustomerAppreciation
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We're thrilled to hear about your experiences at Connell Automotive Services! 🚗🔧 From battery swaps to oil changes, we aim to provide top-notch service. We can't wait to welcome you back for your next automotive adventure! Thank you for your trust! 🌟
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