We appreciate you taking the time to share your experience with us. It's unfortunate to hear that the repair time estimates were not as accurate as we aim for them to be. We understand how frustrating it can be, especially when you're incurring costs for a rental car. We'll definitely take your feedback into account as we work to improve our communication and timelines. Your patience and understanding during this process are valued, and we're here to ensure your vehicle receives the best care.