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Craven Tire

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,069 Reviews)
80
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
80
Net Promoter Score ®

Business Details

About

Bring your vehicle to Craven Tire & Automotive Repair. The experts at our auto repair shop in New Bern, NC provide speedy auto services without compromising on quality.

You'll be ready to safely hit the road again in no time. Call 252-633-0200 now to book an appointment at our tire shop. Walk Ins Welcome!
Bring your vehicle to Craven Tire & Automotive Repair. The experts at our auto repair shop in New Bern, NC provide speedy auto services without compromising on quality.

You'll be ready to safely hit the road again in no time. Call 252-633-0200 now to book an appointment at our tire shop. Walk Ins Welcome!

Categories
Contact
(252) 633-0200
Opening in 32 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
318 First St New Bern, NC 28562
Craven Tire's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,069 Reviews)

GH
Gregery H.
Neuse Forest, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
Category: Service
Spoke with Gregory. He said they were easy to work with, quick, and gave him the best options.
Recommended

HW
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HARRY W.
New Bern, NC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/21/2025
verified customerVerified Customer
0
Damage to hubcaps and not communicated
Had my oil changed and tires balance and rotated at a cost of $134 dollars. Felt that was fair, but when I got home I found one of my hubcaps missing. I called Craven Tire and the rep told me that then knew the cap was not secure. I ask him why wasn’t I advised of this. He answer was “I’m not the one who checked you out “. I pulled off one of my other cap and found broken holding tabs inside the hub, which leads me to believe they were forced on after the balancing, or the broken tabs would not been inside the hub: A replacement hub is now going to cost me over $300 dollars. This turned out to be one expensive rotation and balancing. I will think twice before I even use them again.

JG
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JOHN G.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Great service!
We use Craven Tire for all of our business vehicles. They are always friendly, efficient, and reasonably priced. Great job as always!

Verified Customer
Neuse Forest, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great service!
I always trust my cars to Craven—friendly, and efficient service. Thanks!

CO
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CATHERINE O.
Neuse Forest, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Oil change and tire rotation
I'm always impressed with the professionalism of this Veteran-owned Company. I'm always greeted with kindness, the utmost courtesy and they are extremely efficient! I was in and out in less than an hour for my service. Great place, wouldn't go anywhere else for my vehicle to be serviced!! Thank you so much!!

PW
Perry W.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
Category: Service
Perry said every time he went in they did excellent work, he didn't have a problem and he has even gotten tires there as a teen.
Recommended

LC
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LYNN C.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Excellent and timely service!
Service was excellent and timely!

ED
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ERICA D.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
It s was great
The workers are friendly and nice 👍🏽

PH
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PATSY H.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Craven Tire is THE BEST!
Have been taking my car(s) to Craven Tire for several years for multiple services and they always are kind and friendly and service and advice is excellent. Upfront, honest and reliable

JB
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john b.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
10
Fast and efficient
Friendly And efficient service with or without an appointment. excellent assistance. Blake is very knowledgeable and gladly shares his expertise.

BB
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BRIAN B.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Tune Up Service
Blake was great! He let me know exactly what I needed before doing the work! I thought I needed brakes but he told me I was still good for a while. Most places would have done the work anyway just to get the money.

RM
Ryan M.
Dover, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Ryan said everything is excellent as always, prices are good and they are great.
Recommended

JS
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JOE S.
New Bern, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
8
Good service
very honest they tell you everything ahead of time.

RM
Ron M.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Ron said the business got his vehicle in and out within 45 minutes, the business got right to it. Ron said the business is knowledgeable and courteous.
Recommended

CJ
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CONSUELO J.
New Bern, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2025
verified customerVerified Customer
4
March 6/2025 was the worst Day i ever had with Craven Tie
I had a bad day with Craven Tie Automatic service
3/6/2025
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