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Criswell Collision Center

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(5 Reviews)
42
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
42
Net Promoter Score ®

Business Details

Categories
Contact
(443) 837-0700
No Business Hours Provided

Business Hours

* No Time Zone Provided
181 Defense Hwy Annapolis, MD 21401-7074

Affiliations

Subaru Certified Collision Network
Criswell Collision Center's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(5 Reviews)

RO
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Richard O.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2023
verified customerVerified Customer
8
Quality work, would recommend
Kurt was very helpful and explained the process both before and after the repairs. I did not feel rushed and every question was answered. The emails from AutoWatch were not helpful, but all emails that I sent were responded to quickly. They seemed to work with the insurance company well.

CL
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Chad L.
SUBA Outback Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2023
verified customerVerified Customer
10
Excellent experience! 5 star service!
We are beyond pleased with our experience at Criswell Collision Center. Having to take your vehicle in for repairs is a stressful situation, and Kurt did his very best to keep us in the loop. Not only did he provide detailed and honest updates, he was happy to answer any questions, he was polite and kind.
Our car looks GREAT after requiring a substantial amount of work.
I would 100% recommend working with Kurt and Criswell collision center should we ever require additional body work. Thanks again!

GG
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Gustav G.
SUBA Outback Limited w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2023
verified customerVerified Customer
10
Exceptional Service
Superior work and excellent customer service.

NG
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Nancy G.
SUBA Outback Limited PZEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2022
verified customerVerified Customer
10
Excellent
Dominic who was my point person was very friendly, efficient and informative. Took his time going over the car with me and answering my questions. He really is an asset to Criswell.
Tanya on the front desk was also friendly and very professional. The repair look terrific - I was very pleased with the whole experience!

MS
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Martha S.
SUBA Crosstrek w/Continuously Variable Transmisson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/29/2022
verified customerVerified Customer
4
Lack of communication
Friendly but lack of communication. Different stories as to why it took so long. Blamed it on Subura for sending wrong part.

Displaying all 5 Review
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