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Cross Tire and Automotive Granbury

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(51 Reviews)
82

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
82
Net Promoter Score ®

Business Details

Contact
(817) 609-8660

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
1803 E Us Hwy 377 Granbury, TX 76049
Cross Tire and Automotive Granbury's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(51 Reviews)

GG
gravatar
Gary G.
Granbury, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
10
Great customer service
Can't say anything negative about this place! I had them put new tire rods on my truck. Well apparently there were some issues, a few days later the truck was popping in the front at times.. I also ordered new tires and them installed the next week and when I took it for the tires I told them to recheck the front end it was popping and making noise. They put the new tires on and said everything was good. WEELL it wasn't. In just 3 weeks i noticed severe tire wear on the front, the tire rods were loose and had no cotter pins in them, I know things happen and we all make mistakes! I just explained what happened, they gave me two new tires, warrantied the tire rods the whole deal without an issue!! This is customer service!! I also bought a new set of rims from them, they beat anyones prices.. they will stand behind their work!! I will gladly continue doing business with them!! There are really great people and do great work.. mine was just a flaw,, I fimrly believe that and they made it right..Highly recommend them!! Sometimes things just happen, but when its made right, i can't complain.. Great staff and great service!!
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