business image

Crossroads Auto Service

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(442 Reviews)
83

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
83
Net Promoter Score ®

Business Details

Categories
Contact
(919) 467-0803

Business Hours

Mon
9:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:30 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1720 Walnut St Cary, NC 27511-5931
Crossroads Auto Service's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(442 Reviews)

SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2024
verified customerVerified Customer
10
Fast, Excellent and Honest Service :)
So awesome!!! I have definitely had the "woman just walked in, time to upsell" problem at other shops and this was not even an issue that crossed my mind as soon as I started talking with the manager Matt. I have a really funky issue with my battery that, while they were unable to repair the root cause, they were able to provide me with a solid recommendation on what specialty shop would be able to fix it for a decent price. I got other normal work taken care of while I was there and that was stellar, resolved some more minor QOL issues I was having. Overall, amazing service and turnaround time, phenomenal transparency, and will absolutely be coming here for any service I may need in the future.
Service Coupons and Posts
Thanks for the great review, Robin! ? We're so glad you had a great experience with us. #CrossroadsAutoService #Cary
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