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Crossroads Automotive LLC

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,419 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

CrossRoads Automotive is family owned and operated with superior customer relations and Master Certified Technicians.

Nestled in the small country town of Walworth, NY, we are committed to bringing you a professional, clean and safe environment for you to bring your vehicle. CrossRoads Automotive is family owned and operated with superior customer relations and Master Certified Technicians.

Nestled in the small country town of Walworth, NY, we are committed to bringing you a professional, clean and safe environment for you to bring your vehicle.

Our goal is to build a trust worthy relationship with you through honest precise diagnostics, and to assist in the health and longevity of your vehicle. To make sure at any time we are approachable for any question or concern you may have and respond so you understand every aspect of your concerns. ...more

Categories
Auto Repair, Import Auto Repair, Domestic Auto Repair
Contact
(315) 538-0013
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2249 Walworth Marion Rd Walworth, NY 14568
Get Directions
Crossroads Automotive LLC's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,419 Reviews)
Write a Review
Recent Reviews
DC
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Doug C.
Walworth, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2025
verified customerVerified Customer
10
Unexpected repairs
Huge thanks to Mike and his team. The air compressor clutch unexpectedly went on the compressor of my 2013 Subaru. I was actually on my way to pick up the other car that was there for service. Mike graciously made time to take the vehicle in and have the emergency repair done the very next day. I spent 25 years as a master mechanic in the automotive business before I moved onto a different career. This kind of service is very rare and incredibly appreciated. I recommend Crossroads Auto.
CG
Cathy G.
New York
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2025
verified customerVerified Customer
Category: Service
Cathy said she is very pleased with their service. They are very nice and kind, and do such a nice job. They listen to what she has to say and she appreciates that. They are very pleasant to work with.
Recommended
CR
Connor R.
Walworth, NY
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2025
verified customerVerified Customer
Category: Service
Connor said they did good work, the price was reasonable, they delivered the vehicle when they were done.
Recommended
SB
Shawna B.
New York
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2025
verified customerVerified Customer
Category: Service
Shawna said her visit went really well, she was in without an appointment, her vehicle was done in a couple of hours, and everything was fixed and done. She said she loves working with Mike and Gene, and they are a great asset to the business.
Recommended
CG
Chris G.
Rochester, NY
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2025
verified customerVerified Customer
Category: Service
Chris said they are very professional, honest, and up-front with what needs to be done.
Recommended
TK
Todd K.
Marion, NY
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2025
verified customerVerified Customer
Category: Service
Todd said they are great.
Recommended
AS
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Ann S.
Ontario, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2025
verified customerVerified Customer
10
Great service
Always professional and honest.
LH
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Lin H.
Walworth, NY
Honda Civic Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2025
verified customerVerified Customer
10
.
😊😊😊😊😊
DM
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Dave M.
Walworth, NY
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2025
verified customerVerified Customer
10
AC Intermittent
AC intermittent - Crossroads solved my problem.
KH
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Kelly H.
Walworth, NY
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2025
verified customerVerified Customer
10
Always great service!
Crossroads is the best! Service and cost are amazing. I trust these guys to always take care of things quickly and professionally!
TC
Tim C.
Macedon, NY
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2025
verified customerVerified Customer
Category: Service
Tim said they are good at what they do and he is happy with the service.
Recommended
MS
Melody S.
New York
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2025
verified customerVerified Customer
Category: Service
Spoke with Bill. He said he appreciates the business, they are honest and very good at what they do.
Recommended
JS
James S.
Walworth, NY
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
verified customerVerified Customer
Category: Service
James said they are always excellent. They do what they can to provide quick, thorough work.
Recommended
Verified Customer
Webster, NY
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
verified customerVerified Customer
10
Any work that is needed
No hidden fees and honest people.
DO
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Deborah O.
Walworth, NY
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2025
verified customerVerified Customer
10
My car and the A/C issue.
They did an excellent job maintaining my car and were committed to resolving the A/C issue.
Displaying Review 1 - 15 of 1420 in total
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