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Crossroads Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(47 Reviews)
63
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Score Details

5 stars
80%
4 stars
8%
3 stars
1%
2 stars
3%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
21
Total ReScores™
5.0
ReScore™ Average
63
Net Promoter Score ®

Business Details

Categories
Hyundai Dealer, Hybrid Service, Car Maintenance
Contact
(970) 267-5072
No Business Hours Provided

Business Hours

* No Time Zone Provided
3870 Byrd Drive Loveland, CO 80538
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Sales Department 's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(47 Reviews)
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Recent Reviews
MU
gravatar
Maria U.
Tabernash, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/09/2025
0
Category: Sales
Shady dealership
I bought a brand-new Kona from this dealership and really like the vehicle, but I’m frustrated with how the purchase went. There were hidden fees, including an $800 dealership fee and a $1600 “Colorado package” (tint/mask and three clear protective stickers) that couldn’t be removed or negotiated, and these weren’t even shown on their website. The dealer lowballed my trade-in and offered a discount on the new car. I negotiated with the salesperson wasn’t applied at checkout, so I ended up paying significantly more than MSRP. This was after driving 2.5 hours specifically to this dealership for this car and then spending another three hours there.
I contacted the general manager, Paul, to discuss this and explore possible solutions, but he did not offer any resolution.
I wouldn’t recommend shopping there because their fees and add-ons are ridiculous, and the entire process lacks transparency and integrity. Extremely disappointing experience.
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