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Crossroads Hyundai at Centerra

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,256 Reviews)
72

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
92
Total ReScores
4.8
ReScore Average
72
Net Promoter Score ®

Business Details

About

Crossroads Hyundai in Loveland, CO provides quality Hyundai repair and maintenance services. Call us or stop by today to schedule an appointment. We look forward to seeing you soon! Crossroads Hyundai in Loveland, CO provides quality Hyundai repair and maintenance services. Call us or stop by today to schedule an appointment. We look forward to seeing you soon!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(970) 267-5072

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:30 PM
Sun
closed
* Mountain Time (Us & Canada)
3870 Byrd Drive Loveland, CO 80538
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,256 Reviews)

TS
gravatar
Theresa S.
Westminster, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/21/2024
0
Category: Service
Do not buy USED from this dealer
Miserable experience so far with Crossroads Hyundai of Loveland. Purchased vehicle from them in October. Within a week car shows signs of oil leak. Take to have oil changed and checked out, where mechanic tells us we should take back to the dealer as the engine is failing. When we call Crossroads we are told by their "salesman of the month," Bojangles that they cannot see the future, when clearly they knew this car's damage when they took it in as a trade-in.........but still happily sold it to a customer. No wonder Bojangles is the 'salesman of the month' as he can unload cars for thousands of dollars that will not even last weeks on the road.
Two months pass and we still do not have a title. Numerous calls to title manager requesting the title so we can try to get rid of the lemon we were sold and they do not answer the phone. "The destination voicemail box is full. Call for yourself and press #6; 970-267-5072. This is the worst experience I have ever had purchasing a vehicle and could not wish for any individual to have to go through this. Stay away. Tell anyone you care about to stay away as well as their sister companies 2Mazda and KORF as they likely use the same service center to turn over cars that are not road worthy.
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