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D & D Automotive Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(52 Reviews)
-100
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Score Details

5 stars
88%
4 stars
3%
3 stars
5%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

D&D Automotive Repair is a family-owned and operated business delivering honest and professional car repair and maintenance services to Leesburg area drivers since 2010. And we’re proud to say you, the wonderful people of Loudoun County, have taken notice. In 2010, we were awarded “Best New Business in Leesburg,” and in 2011, D&D D&D Automotive Repair is a family-owned and operated business delivering honest and professional car repair and maintenance services to Leesburg area drivers since 2010. And we’re proud to say you, the wonderful people of Loudoun County, have taken notice. In 2010, we were awarded “Best New Business in Leesburg,” and in 2011, D&D Automotive Repair was named “Best Automotive Repair Shop in Loudoun County” by the local newspaper. ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(571) 512-6093
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
44827 Old Ox Rd Unit A-1 Sterling, VA 20166
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D & D Automotive Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(52 Reviews)
Write a Review
Recent Reviews
RT
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Ron T.
Ashburn, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/03/2025
0
Horrible business practice
Simply mind blowing. 6/18/2024 had 4 brake rotors replaced. Why not pads also...I don't know ( could have been MY choice?) but being told should always be replaced together. 3 days later, while driving in Ashburn I noticed breaks still causing car to shake . 3 days after repair. I called and explained concern and fact that the next day I was taking car x country to Arizona. Hence couldn't bring it in. I told them I would bring it back in when car returns after sons school ends. I asked that they make notes to my concerns about the brakes before I left town so file is documented for later on. They did have notes and did know about the concern reported 3 days after initial repair. Son brings car home from Arizona several months later.....bring car in......they say Rotors warped but tough s^&*. No warranty .(3 days!!!!) They wanted over $1,100 AGAIN to replace rotors that they installed less than a year ago. They said, " come get car, keys under matt". Prior to this experience, I liked bringing car there as it is family owned and close to my work. Unable to discuss situation on phone as they didn't ever answer and relied on texts only. Closed mid day when went there to talk about it. Like I said, Mind Blowing!
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