business image

D & R Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,023 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Santee, CA, you’ve found us. Here at D & R Automotive, we work hard to earn your trust and loyalty. We know how important it is to find a Santee car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined
If you’re looking for auto repair in Santee, CA, you’ve found us. Here at D & R Automotive, we work hard to earn your trust and loyalty. We know how important it is to find a Santee car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Santee, we are totally confident that D & R Automotive is the best option in town!
...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(619) 449-1224

Business Hours

Mon
closed
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
10517 Prospect Ave Santee, CA 92071-4530
D & R Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,023 Reviews)

Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
D and R automotive
If you want a place that you can take your car for repairs, D & R automotive is the place to go. You can count on them to do an excellent job, at a fair price.
THE D AND R A. from D & R Automotive responded on 06/03/2025 09:31 AM

It sounds like you've found your automotive oasis at D & R Automotive! We're glad to hear that our team was able to provide excellent service at a fair price—after all, your car deserves the red carpet treatment, even if it can't appreciate it like we do. We appreciate your trust in us and look forward to keeping your wheels turning the right way!


MR
gravatar
Martin R.
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Honesty, integrity and professional service
Most honest mechanic shop around in San Diego County. I would recommend everyone I know to use their services they are honest, and professional.
THE D AND R A. from D & R Automotive responded on 06/02/2025 09:31 AM

We appreciate you taking the time to share your thoughts! Here at D & R Automotive, we strive to keep our honesty levels higher than a car's RPM at full throttle. Knowing that you find us professional and trustworthy means a lot to us. After all, we believe every vehicle deserves a mechanic who puts integrity first. If your friends need a reliable pit stop, we’re ready to treat them like family!


KW
gravatar
Ken W.
Alpine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Great service as usual!
Always great service. Finished when promised!
THE D AND R A. from D & R Automotive responded on 05/27/2025 09:31 AM

We're glad to hear that our service has hit the mark for you! Timeliness is kind of our thing around here—after all, no one likes that awkward moment when you're left waiting around. We appreciate your support and look forward to keeping your vehicle in top shape!


Verified Customer
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
9
D & R once again an excellent job !!
It's always a great relief when you have a mechanic you can rely on to give you an honest estimate, a reliable time-line of completion and a solid staff with experience. Always fair and accurate in their diagnosis about your cars situation.
It the only place in town I go to for any repair. !!
THE D AND R A. from D & R Automotive responded on 05/19/2025 09:32 AM

We're glad to hear that you find comfort in having a mechanic you can rely on! At D & R Automotive, we aim to keep things transparent and efficient — kind of like a well-oiled machine, if you will. Your trust means a lot to us, and we’re dedicated to providing the same level of honesty and expertise every time. Here’s to keeping those wheels turning smoothly!


Verified Customer
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
10/10
Great company to work with
THE D AND R A. from D & R Automotive responded on 05/10/2025 09:32 AM

We appreciate your feedback and are glad to hear you had a positive experience with us. Working with customers like you makes our job a pleasure. If you have any more thoughts to share or if there's anything else you need, don't hesitate to reach out. We're here to keep you rolling!


CL
Chris L.
Campo, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Excellent business
Awesome customer service and fast service, would recommend to anyone to get your vehicle fixed.
THE D AND R A. from D & R Automotive responded on 05/09/2025 09:32 AM

We're glad to hear you had a great experience with us! Fast service and awesome customer support are our two specialties, right up there with trying to remember everyone's favorite coffee order. Your recommendation means a lot to us, and we look forward to keeping everyone’s vehicles in tip-top shape. Thanks for sharing your thoughts!


NR
gravatar
Norb R.
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Oil leaking
Services were great and work was completed quickly.
THE D AND R A. from D & R Automotive responded on 05/05/2025 09:31 AM

We're glad to hear that our services met your expectations and that we were able to get your work done in a snap! Quick and quality service is what we aim for, and it's fantastic to know we hit the mark. If there's anything else we can assist you with in the future, just give us a shout!


MB
gravatar
Mark B.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great customer service!
Mike at d&r automotive has provided excellent services on my Dodge ram diesel truck and if there is a problem they fix it within the day. They always keep me informed of any changes in the services that they will be providing and they do a great job overall.
THE D AND R A. from D & R Automotive responded on 04/25/2025 09:32 AM

We appreciate you taking the time to share your experience. It sounds like Mike has become quite the superhero for your Dodge Ram diesel truck, swooping in to save the day with quick fixes and clear communication. We're proud to have a team that doesn’t just get the job done, but does it well! If you have more adventures that need attention, you know where to find us. Happy driving!


DD
gravatar
Dennis D.
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
4Runner Issues…. resolved^
Had issues with my 2001 4Runner. They were able to troubleshoot & resolve all issues to get my car back in the road. More importantly, they did not upsell or overcharge for random needless items. On top of that they have SMOG services too. One stop shop! Thank you again for your prompt service, honest & quality work. Quick shout out to Mike at the front desk; great customer service.
THE D AND R A. from D & R Automotive responded on 03/31/2025 09:32 AM

We appreciate you taking the time to share your experience with us! It sounds like your 4Runner is back on the road and ready for adventure, which is music to our ears. We're especially glad you felt we didn’t pull any fast ones with upselling – no one wants to pay for a sunroof in a 2001 model anyway. And a big shout out to Mike for making sure your experience was smooth! It's great to know you found our SMOG services handy. If you ever need us again, we’ll be here, ready to tackle any automotive mysteries that come our way. Safe travels!


RR
gravatar
Richard R.
Santee, CA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
Work done in a timely manner.
Great service, friendly staff and professional support 👏
THE D AND R A. from D & R Automotive responded on 03/12/2025 09:32 AM

We're delighted to hear about your positive experience! It seems our team managed to keep both the motors and the smiles running smoothly. If there's anything else we can help you with in the future, just give us a holler!


MG
gravatar
Marlene G.
Santee, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2025
verified customerVerified Customer
8
D & R visit
Always very prompt service.
Overall, pleasant experience.
THE D AND R A. from D & R Automotive responded on 02/24/2025 09:31 AM

We're glad to hear that you had a pleasant experience with our prompt service! It's all about making sure our customers aren't left waiting, because who has time for that? If there's anything we can do to bump that star count up next time, we’re all ears. Your feedback is greatly appreciated!


RM
gravatar
Rafael M.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
D&R AUTOMOTIVE
Thank you for helping me out with my vehicle . Gladly recommend D&R AUTOMOTIVE . Very helpful personal great service . Definitely will go back
THE D AND R A. from D & R Automotive responded on 02/18/2025 09:33 AM

We're delighted to hear you had a great experience with us! Helping you out with your vehicle is what we’re here for, and it sounds like we hit the nail on the head. Your recommendation truly means a lot to us. We hope your vehicle stays as reliable as your enthusiasm!


Verified Customer
Descanso, CA
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
9
Good service
Mike is helpful and trustworthy.
THE D AND R A. from D & R Automotive responded on 02/12/2025 09:31 AM

We're glad to hear that you found Mike helpful and trustworthy! He has a knack for turning car troubles into minor inconveniences. If only he could do the same for those pesky oil changes at home! Your support means a lot to us.


SS
Sayed S.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Professional
This was my first time with them. I really liked the service. Thy fixed my car.
THE D AND R A. from D & R Automotive responded on 02/11/2025 09:31 AM

We're glad to hear that your first visit went smoothly and that we were able to work our magic on your car! We always strive to make the experience as pleasant as possible, and it seems like we hit the mark this time. If your car could talk, it would probably be sending us a thank you card too! Looking forward to helping you out again whenever you need.


Verified Customer
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Routine oil change/maintenance check
Great service! They keep me informed of upcoming routine maintenance issues and I appreciate this. I can schedule the appt when it will work with my budget.
THE D AND R A. from D & R Automotive responded on 02/03/2025 09:31 AM

We're glad to hear you’re enjoying the service! Keeping you informed about maintenance is our way of ensuring your vehicle remains in top shape without sneaking up on your budget like a surprise guest at a party. If there’s anything else we can do to make your experience even better, don’t hesitate to let us know. Safe driving!

Service Coupons and Posts
We appreciate the kind words! Honesty is our favorite policy here at D & R Automotive. 🚗✨ Thank you for the recommendation! Remember, we’re always just a wrench away when you need us. #AutoCare #SanDiegoMechanics
Learn More

We love hearing that you appreciate our timely service! ⏰ Keeping your wheels turning on schedule is our top priority. Thank you for trusting us with your automotive needs! 🚗✨ #DRAutomotive #TimelyService
Learn More

🚗💨 We're revved up to hear you loved our awesome customer service and speedy fixes! Thanks for recommending us—we promise to keep the wheels turning smoothly! 🛠️ If your car could talk, it would say “D&R rocks!” #CustomerServiceGoals #AutoCareExperts
Learn More

Catch us cruising into greatness! 🚗💨 Thanks for the shoutout on our speedy and stellar service! We're always here to get you back on the road faster than you can say "oil change!" 🛠️ #DRAutomotive #FastAndFriendly
Learn More

We're revved up by your fantastic feedback! 🚗💨 Mike and the team love keeping your Dodge Ram running like a champ! Thanks for trusting us to keep you informed and satisfied. We promise to keep those engines purring! #ThankYou #AutoExcellence
Learn More


We're revved up to hear you enjoyed our great service and friendly staff! 🚗✨ At D & R Automotive, we're always here to keep you cruising smoothly. Thanks for the kind words! #CustomerAppreciation #AutoServiceJoy
Learn More

🚗 Thank you for the kind words! We're thrilled to hear our team helped you out! Your recommendation means the world to us. We'll be ready for your next visit—after all, cars deserve a little love too! ❤️🔧 #DRAutomotive #CustomerAppreciation
Learn More

Thanks for your awesome 5-star review! 🌟 We're thrilled to hear you loved our service and that your car is all fixed up. Remember, we’re here for any future car shenanigans! 🚗💨 #DRAutomotive #HappyCustomers
Learn More

We love hearing about successful adventures! 🚗💨 Glad we could help your truck get from home to the safari park without a hitch! 🦁 Thank you for trusting us with your ride! #DRAutomotive #SmoothSailing
Learn More

?? Quick service and expert eyes! We're thrilled to have caught what others missed. Thank you for the recommendation! Your ride deserves the best care—just like you! ?✨ #DRAutomotive #CustomerCare
Learn More

We’re thrilled to be your go-to spot for auto care! ?✨ Honesty and efficiency are our middle names (well, maybe not literally). We appreciate your trust and support—tell your friends to join the D & R family! #AutoCare #TrustDandR
Learn More


We're blushing! ? Thank you for the kind words. Here at D & R Automotive, we believe honesty is the best policy—especially when it comes to your car. ?? Keep those wheels turning, and we hope to see you again soon! #CustomerLove #HonestMechanics
Learn More


?✨ We're thrilled to hear about your experience with us! Keeping those classic rides cool and comfy is our mission. Thanks for trusting D & R Automotive—where honesty & communication come standard! ?️❤️ #DRAutomotive #HonestMechanics
Learn More

33 years and counting! ?? We're thrilled to be your go-to garage and appreciate all the neighborly love! Thanks for keeping us in your engine’s top gear! Here’s to more miles together! #DRAutomotive #CustomerForLife
Learn More

? Thank you for the awesome review! We're thrilled you appreciate our ASE-certified team and the front desk’s expert guidance. It’s our pleasure to keep your car in top shape—just don’t forget to buckle up! ? #AutoCare #DRAutomotive
Learn More

We're revved up to hear such kind words! ?✨ Honesty and reliability are our fuel! Thank you for trusting us with your ride. We promise to keep your wheels turning smoothly! #DRAutomotive #CustomerAppreciation
Learn More

Wow! "Porfect" is just about perfect! ? Thanks for the love, we strive to keep every ride running smoothly. If your car could talk, it would definitely say, “I’d recommend D & R Automotive!” ?? #AutoCare #FiveStarService
Learn More

?✨ Thank you for the kind words! We're thrilled to hear that Mike keeps your car running smoothly and your spirits high! Remember, a happy car leads to a happy driver! ?? #DRAutomotive #CarCareExperts
Learn More

We're thrilled to hear you felt informed every step of the way! ?? Keeping you updated is our top priority—after all, no one likes surprise pit stops! Thanks for the praise! #DRAutomotive #CustomerCare
Learn More


Thank you for the stellar review! ? Honest and professional service is our jam, and we're thrilled you felt that. If we had a dollar for every recommendation... well, we’d have a lot of dollars! ?? #DRAutomotive #CustomerCare
Learn More

?✨ Thank you for your fantastic review! We're thrilled to keep your ride running smoothly for years—like a well-oiled machine! ?️ We're always here to keep the spark alive in your car! #AutoLove #DRAutomotive
Learn More

Thanks for trusting us with your truck over the years! ?️ We're glad we could keep it running smoothly—because no one likes a cranky vehicle. Here's to many more miles together! ?? #CustomerAppreciation #AutoExperts
Learn More

Thanks for the kind words! We're always here to keep your ride running smoothly ?? and your experience joyful. If you have any auto questions, we're just a pit stop away! #CustomerCare #DRAutomotive
Learn More

Thank you for being part of our family for 30 years! ? Your loyalty means the world to us. We're thrilled our diagnostics and repairs keep you cruising smoothly! ?? Here’s to many more years of keeping you on the road! #DRAutomotive #CustomerForLife
Learn More

Thanks for the awesome review! ?? We're thrilled to help keep old trucks running smoothly and making our customers feel great about it! Here’s to many more miles ahead together! ?️? #TrustDRAutomotive #FairPrices
Learn More

We're thrilled to hear that you were satisfied with the service on your F250 diesel! ?? Communication is key, and we’re always here to keep you in the loop. Thanks for trusting us with your ride! ?✨ #DRAutomotive #CustomerSatisfaction
Learn More

Thanks for the stellar review! ? At D & R Automotive, we believe in preventive care—just like a spa day for your car! ??‍♂️ Whether it's routine maintenance or potential problem spotting, we've got you covered. #MechanicsWhoCare #CarLove
Learn More

Thanks for the love, Marla! It's great to know we're keeping you rolling smoothly. ?? Let's keep that confidence level high! #CustomerSatisfaction #DandRAutomotive
Learn More

Thanks for the 5-star love, Mike! Mike's commitment to excellence keeps our engine running and our customers smiling ?? #TopNotchService #GratefulCustomers
Learn More

Thanks for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you appreciated our straight-up approach and hardworking team. We'll keep it up! ?? #CustomerService #HonestMechanics
Learn More

Thanks for the ⭐⭐⭐⭐⭐ review, David! We're thrilled to have met your expectations and that we could accommodate your schedule. We look forward to seeing you again soon! ?? #CustomerSatisfaction #AutoCare
Learn More

Thanks for the love, Kimberly! ? We’re thrilled to hear about your great experience with our AC service. Honesty is our policy! Can’t wait to see you again! #CustomerSatisfaction #HonestService
Learn More

Thanks for the 5-star love, Allen! ? We'll keep providing speedy service and top-notch staff for your future visits. ?? #HappyCustomers #DRAutomotive
Learn More

? Thank you for the 5-star review, Shannon! We're delighted to hear about your positive experience?. Our team is thrilled to receive your recommendation. #CustomerSatisfaction #ProfessionalService
Learn More

? Thanks for choosing us, Martin! We're glad we could fit you in - no appointment, no problem! Your support means the ? to us! #CustomerAppreciation #WeLoveOurCustomers
Learn More

Hey Hector, thanks for the awesome review! ? We're glad we could get your wheels back on the road in no time. We appreciate your support! #HappyCustomers #FiveStarService
Learn More

? We're thrilled to have helped out! Thanks for the kind words and for recommending us to your friends. We'll always go the extra mile for our customers! ?️? #HappyCustomers #AutoCare
Learn More

Hey there, Leo! ? We're thrilled to hear you had a great experience with us! Thanks for the awesome review and for choosing D & R Automotive. We'll make sure to pass your kind words along to Shane. #CustomerAppreciation #FiveStarReview
Learn More

Hey, Jerri! ? Thanks for the stellar review! We're thrilled to hear that you appreciated our thorough vehicle exam and service. Your trust means a lot to us! ?? #HappyCustomers #AutoCare
Learn More

⭐️⭐️⭐️⭐️⭐️ Thank you for your kind words! We're thrilled to hear that our prompt service and Saturday availability helped save the day. Your satisfaction is our top priority! ? #CustomerAppreciation #GreatService #SaturdaysInSantee
Learn More

Thanks for the kind words, Chris! ? We appreciate your trust in us and are glad you had a great experience. #DandRAutomotive #Santee #Honest #Professional
Learn More

Thanks for the kind words, Eric! ? We're so glad Mike and Shane were able to help get your car back up and running. We strive to provide the best service possible. #DandRAutomotive #Santee
Learn More

Thanks for the kind words, Robert! ? We're glad we could help you get to your doctor's appointments. We strive to provide honest, accurate, and professional work. #DandRAutomotive #Santee
Learn More

???#Santee #QuickService #CompetitivePricing
Learn More

Thanks Jerry! ? We're glad you're happy with the service you received at D & R Automotive. #Santee #CustomerSatisfaction #HappyCustomers
Learn More

Thanks for the kind words, George! ? We strive to provide honest and professional service in Santee. #DRAutomotive #Santee
Learn More

Thanks for the great review, Joan! ? We're glad you had a pleasant experience with us at D & R Automotive. #Santee #CustomerService #HappyCustomers
Learn More

Thanks for the kind words, Mary! ? We're so glad you had a great experience with us. We strive to provide honest, quality service and are happy to hear that you felt taken care of. #DandRAutomotive #Santee
Learn More

Thanks for the kind words, Marla! We're glad to keep your car running smoothly ? #Santee #HappyCustomer #DandRAutomotive
Learn More

Thanks for the great review, Bruce! ? We're so glad you had a positive experience with us. We strive to provide honest and reliable service. #DandRAutomotive #Santee
Learn More

??? Thanks for the great review! We're proud to serve Santee and beyond with top-notch service. #Santee #AutoService #CustomerSatisfaction ?
Learn More

Thanks for the great review! ? We're so glad you trust us with your vehicles. #DandRAutomotive #Santee
Learn More

Thanks for the awesome review, Robert! We're so glad you're happy with the work we do and appreciate you sending your friends our way. #DandRAutomotive #Santee
Learn More

Thanks for the great review, Terrence! We're so glad you keep coming back for our quality work. #DandRAutomotive #Santee
Learn More




Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.