Dahl Hyundai is part of the Dahl Automotive Group, which has been serving the La Crosse, WI area since 1911. Come see us today! Whether it's a routine oil change or major repair, our expert Certified Technicians can help you with all of your Hyundai service needs. Call us or visit our website to schedule an appointment! Dahl Hyundai is part of the Dahl Automotive Group, which has been serving the La Crosse, WI area since 1911. Come see us today! Whether it's a routine oil change or major repair, our expert Certified Technicians can help you with all of your Hyundai service needs. Call us or visit our website to schedule an appointment!
The vehicle now has around 122,000 miles. At the beginning of 2026 the Rav began misfiring and stalling (even turning off while driving) in addition to a loud engine noise especially when starting. I brought it to DAHL service and was told I was going to need the timing chain and/or engine replaced which would cost $6000-$8000. I also was given the option of trade in but the value offered for the vehicle was only going to be $4500. I still have just under $5000 to pay on my loan and already have paid $15k+ on the vehicle.
Deciding a second opinion would be best, I had my vehicle towed to a smaller repair shop in Lacrosse. Without even a deep inspection the immediately affirmed I had correctly concluded the need to replace the entire engine and timing chain was not necessary (especially at such low mileage for a Toyota). Based off their diagnostics, including the code readings, they replaced the solenoids and cam gear. The vehicle was running well but after only a few days once again, started misfiring and stalling. I had to get jumped to even get it back to the shop which is only a few miles away.
The shop again did the code readings and also tested the oil pressure and it was very off, so it was deemed best to do a change. When accessing the oil components, they found the center post that goes through the filter was missing. This means that DAHL who changed my oil previously, left the post in the filter housing which caused all the issues. After putting in the new cup the pressure was back to normal and the vehicle ran perfectly, again proving the missing post in the housing was the overall problem.
Since having the Rav returned to me, I have not had any further issues. All in all, the work done (replacing solenoids, cam gear, oil filter/cup and oil change) cost me about a $1000. All due to DAHL messing up a simple oil change!
I have all the paperwork, the actual filter showing the missing center post, and word of testament from the smaller shop. Besides messing the oil change up by misplacing the center post of the filter, DAHL also lost my coolant reservoir cap! I was told I "needed a new one" when I had my vehicle looked at but the thing is, it was there when I bought the vehicle and no one but DAHL has done maintenance on the Rav so again, they misplaced a simple component!
I will never recommend DAHL service to anyone nor will I return there. Quite frankly, I should be compensated because there was no reason I had to spend all this money and go through all this trouble!
Although I enjoyed my initial experience when I purchased the vehicle, my dealings with DAHL are most definitely going to be continually impacted by this extremely negative and costly service ordeal.