We’re truly sorry that your experience was so difficult, and we appreciate you bringing it to our attention. After your visit, we discovered the vehicle was experiencing a low-voltage issue. Once it went back in for calibration, it became clear that the battery needed to be replaced. We were able to work with the insurance company to cover the cost of the new battery and the updated battery tray.
Sometimes unexpected issues can arise post-repair, and we sincerely appreciate your patience while we worked to resolve it. If anything else comes up or you need further assistance, please don’t hesitate to contact me directly. We're here to help and ensure everything is made right.
Richard Romero
General Manager
Cell: 520-631-8656
Thank you so much! We're thrilled to hear you had a fantastic experience. Your support means a lot to us, and we're always here whenever you need us!
Richard Romero
General Manager
Cell: 520-631-8656
We appreciate the high praise for our service and communication! It’s always our goal to keep things running smoothly—like a well-oiled machine, but with fewer squeaks. If there’s anything else we can do to keep your experience top-notch, just let us know. Your satisfaction means the world to us!
Richard Romero
General Manager
Cell: 520-631-8656
We're very sorry to hear about the issues you're experiencing with your vehicle's software and infotainment system. That’s certainly not the experience we want our customers to have. We understand how frustrating this must be, especially after a long repair process.
Please rest assured we take your concerns seriously and want to make it right. We appreciate you bringing the vehicle back in so we can assess and correct any problems that may have occurred during the repair. If there’s anything we can do to help in the meantime or if you’d like to speak directly with a team member, please don’t hesitate to reach out.
Richard Romero
General Manager
Cell: 520-631-8656