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Darrell's Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(281 Reviews)
86
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

Darrell’s Garage is a full service Gastonia auto repair shop with top quality auto repair and professional, friendly staff. We are a full service general auto repair facility and we work on all makes and models of vehicles. With an 36 month/36,000 mile warranty*, our ASE Certified Gastonia auto repair technicians are happy and excited to Darrell’s Garage is a full service Gastonia auto repair shop with top quality auto repair and professional, friendly staff. We are a full service general auto repair facility and we work on all makes and models of vehicles. With an 36 month/36,000 mile warranty*, our ASE Certified Gastonia auto repair technicians are happy and excited to maintain your car. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(704) 867-8566
Opening in 37 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
317 N Pine St Gastonia, NC 28054
Darrell's Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(281 Reviews)

JL
JEREMY L.
Delaware, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Excellent Service-Highly Recommend!!
I was 8 hours away from home in town for my daughters graduation. I had 2 hours before I had to be there and they were able to get a brake job completed in no time for a very fair price. Thanks for saving the day!!!

CD
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CHRIS & REBEKAH D.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Excellent Service
Excellent service for oil change and tire rotation. Great customer service.

TT
Thomas T.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Thomas said they got his engine light to go off and they appreciated his business. They were courteous and he had no problem talking with them.
Recommended

DM
DEMETRA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Great prices
Thank you for your assistance with my brakes and oil change. The prices were reasonable and affordable. I will definitely be returning to your service center to have my car serviced again.

Verified Customer
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Problem solving and repair work
Outstanding attention to detail and problem solving with care taken to provide affordable solutions. Fantastic workmanship and pride in the results. Very accommodating and worked me in quickly, much faster, and less expensive than the car dealer and with excellent results.

Verified Customer
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent shop for the public
Prompt service could not been better. We need more service like this area. Customer were friendly and respectful
The Team at D. from Darrell's Garage responded on 05/24/2025 09:32 AM

We appreciate your high praise for our prompt service! It's always great to hear that our efforts are making a positive impact and that our customers are enjoying a friendly atmosphere. We're aiming to set the standard for service in the area—after all, who doesn't love a little good ol' car care with a side of friendliness? Thanks for taking the time to share your experience!


CA
CRISTIN A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Excellent
They done excellent work on my van. Work was done on the timeframe that they gave me. I would highly recommend them to anyone.
The Team at D. from Darrell's Garage responded on 05/23/2025 09:32 AM

We appreciate your feedback and are delighted to hear that you found our work on your van to be excellent! It sounds like we hit the bullseye with both quality and timeliness, which is no small feat. Your recommendation means a lot to us, and we're always here to help with any future repairs, whether it’s on your van or a whole flock of them!


ER
Emily R.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Immediate, thorough, and affordable help
I reached out after spending hours calling other shops after my clutch started going out in my Subaru. Some shops did not do clutches; some did not do Subaru; some could not do it in a timely manner; some quoted prices far outside reasonability. I was shocked by the contrast when I contacted Darrell’s/Arandas. They took it right away at a price less than half the dealership; I added the tires and rotation and still saved significantly from the cheapest quote I had received for the clutch alone. Furthermore they had it finished the next day, took it for a test drive, and noted that my rear wheel bearings needed to be replaced. They had this done the following day, even adding some extra time/parts at no cost when they noticed rust damage. I saved significant time and money, received personal advice and care, and I feel like I am suddenly driving a new car. I could not recommend them more highly.
The Team at D. from Darrell's Garage responded on 05/22/2025 09:31 AM

We're glad to hear that we could make your clutch drama a thing of the past! It's like we’re the superheroes of auto repair, swooping in just when you need us. It sounds like we struck a good balance between quality work and cost, which is no easy feat these days. We believe in taking care of our customers and their vehicles, so we're happy to have spotted those rear wheel bearings in need of a little TLC. Now, with your Subaru running like a dream, you can hit the road without any squeaks or concerns! Your recommendation means the world to us, and we appreciate you sharing your experience. Safe travels ahead!


BP
BRYANT P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
9
Got the job done
Spoke to them about my problem got it fixed & inspected
The Team at D. from Darrell's Garage responded on 05/16/2025 09:31 AM

We appreciate your feedback and are glad to hear that we could help diagnose and fix your problem. It sounds like we successfully turned your car's frown upside down! If any other issues pop up, consider us your team's trusted pit stop. We’re here to keep you rolling smoothly.


EB
EMANUEL B.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Great service, great prices
Wonderful service great prices very respectful we'll be back
The Team at D. from Darrell's Garage responded on 05/11/2025 09:31 AM

We appreciate your feedback! It's fantastic to hear that you found our service to be wonderful and our prices to be agreeable. Being respectful is just part of our job, but it’s always nice to be recognized for it. We look forward to your next visit—hopefully with less drama than a reality TV show!


LZ
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LARRY Z.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Broken Radiator Fan Assembly
Was repaired and new water pump done and ready in one day. Includes towing it in that morning. The usual excellent service they always give me.
The Team at D. from Darrell's Garage responded on 05/04/2025 09:31 AM

We’re glad to hear your water pump is now running smoother than a first date! Getting you back on the road in just one day is all in a day's work for us. It's fantastic to know that our service continues to hit the mark each time you visit. If your vehicle needs anything else, you know where to find us!


AC
ABRAHAM C.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Good people good service
Good people good service
The Team at D. from Darrell's Garage responded on 05/01/2025 09:31 AM

We appreciate your positive feedback! It’s always our goal to provide both quality service and a friendly atmosphere. We’re glad to hear we hit the mark. If good people and good service were a sport, we’d be on the winning team! Looking forward to keeping those engines purring.


BH
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BILL & TABBY H.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Reliable service
Reliable service, awesome office people, friendly atmosphere, and the most important trade in any service industry.

Honesty and integrity go hand in hand at my garage, Darrel'ls is my garage
The Team at D. from Darrell's Garage responded on 04/26/2025 09:31 AM

We're glad to hear that you find our service reliable and our team friendly. Honesty and integrity are truly the cornerstones of any great garage—like the glue that holds a car together during a bumpy ride! We're committed to keeping that atmosphere alive, and we appreciate you recognizing our efforts. If we could, we'd give you a brownie for the nice words, but we'll settle for a virtual high-five instead!


AH
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ANN H.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Always a great experience
I can always count on them doing a great job. They are an honest mechanic if you’re a woman definitely go to this company.
The Team at D. from Darrell's Garage responded on 04/26/2025 09:31 AM

We appreciate your kind words and support! It’s great to hear that you trust us to keep your vehicle in top shape. We pride ourselves on being honest and straightforward, because every customer deserves to feel confident about their car care. And yes, we believe everyone should get the same quality service, regardless of gender. If you find any new car mysteries to solve, we’re just a pit stop away!


WD
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WILLIAM & SHEILA D.
Gastonia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Good Customer Service
Good people.i will be back for my next service
The Team at D. from Darrell's Garage responded on 04/20/2025 09:31 AM

It’s great to hear that you feel that way! We're glad you had a positive experience with us. The door is always open for your next service, so just give us a holler when you're ready. We appreciate your trust in us and look forward to seeing you again!

Service Coupons and Posts
Thanks for the shout-out! 🚗💨 We're all about speed and quality here at Darrell's Garage. If we were any faster, we’d be a pit crew! 🏎️ Appreciate your support! #FastService #QualityWork
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Thanks for spreading the good vibes! 🚗✨ We're thrilled we could tackle that coolant leak and get you back on the road worry-free! Remember, we're here for all your car's needs—no babying required! 😉 #DarrellsGarage #CarCareMagic
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Thanks for the fantastic review! 🚗✨ We're thrilled to hear about your great experiences with us! Keeping you informed and delivering quality work is our jam (and it's not even a case of engine trouble!). 😄 #CustomerLove #DarrellsGarage
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Thank you for the glowing recommendation! ? We love keeping your wheels turning smoothly. If you ever need us again, just give a shout—no engine noise required! ?? #DarrellsGarage #CarCareExperts
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We're revved up about your fantastic feedback! ?? At Darrell's Garage, speed and service are our middle names (well, sort of!). Thanks for trusting us with your ride! ?✨ #CustomerLove #AutoExperts
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We're revving up for some good vibes! ?? Thanks for the shoutout about our awesome team and customer service! We love keeping you and your ride in top shape. Come see us again soon! #DarrellsGarage #CustomerAppreciation
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We’re thrilled to hear that your car is running like new again! ?✨ At Darrell's Garage, we take pride in finding the root of the problem and fixing it right! Thank you for trusting us with your ride! ? #HappyCustomers #CarCare
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Thanks for revving up our day with your kind words! ? We're glad our clear communication and top-notch service hit the road with you. #CustomerSatisfaction #DarrellsGarage
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? Thanks for the 5-star review, Mike & Susan! We're thrilled to hear you found our service highly professional. Your support means the world to us! ?? #CustomerAppreciation #DarrellsGarage
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Thanks for the 5-star review, Robert! ? We love a good challenge and we're thrilled we could take care of your axel seal and oil leaks. ? Our team is always here to go the extra mile for our customers. #AllAboutAxels #CustomerSatisfaction
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Thanks for the 5-star review! We're thrilled to hear that our team provided you with quick and easy service. We appreciate your support and look forward to seeing you again soon! ?? #CustomerAppreciation #DarrellsGarage
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Thanks for the shining review! We're thrilled to hear you're happy with our work. Here's to keeping your wheels spinning smoothly ?✨ #CustomerSatisfaction #FiveStarService
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Thanks for the kind words, Jonathan! We're glad we could help you out. We strive to provide top-notch service ? #DarrellsGarage #Gastonia
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Thanks for the kind words, Jaquan! We're glad to hear our team was able to help you out. #CustomerService #Gastonia #5Stars ?????
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Thanks for the review, Hannah! ? We're glad we could get your engine belt fixed quickly and accurately. We always strive to keep our customers in the loop and provide fair pricing. #Gastonia #DarrellsGarage #HappyCustomers
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?? Terry at #Gastonia was amazing! He was thorough, informative & went the extra mile to help me. He took time to explain my options. Excellent customer service! ? #Gastonia
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Thanks for the great review, Loretta! ? We're so glad you're happy with our services. We always strive to provide accurate estimates and no surprise fees. #Gastonia #DarrellsGarage #HappyCustomer
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