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Darrell's Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,559 Reviews)
90
Write a Review
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Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Towing Service, Car Maintenance
Contact
(785) 272-8451
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4300 SW 21st St Topeka, KS 66604
Get Directions
Darrell's Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,559 Reviews)
Write a Review
Recent Reviews
JR
JANE R.
Topeka, KS
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Tahoe repair
Thank you for always amazing service!
Verified Customer
Topeka, KS
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent service
They do great work and super timely.
Verified Customer
Topeka, KS
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Oil change
Excellent service every time . when I leave the shop, I know my car has been taken care of well. The staff are always friendly and very helpful to answer my questions.
Ashley C., Customer service from Darrell's Service responded on 06/27/2025 10:57 AM

Thank you, we appreciate your business with us!

LB
LISA B.
Topeka, KS
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Good service nice guys.
I paid half of what some wanted to charge me for an oil change which is always a plus. Fast service nice employees is what keeps me coming back.
Ashley C., Customer service from Darrell's Service responded on 06/27/2025 10:58 AM

Thank you Lisa, we appreciate you!

AS
Andrew S.
Topeka, KS
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
10
Work done as promised
Appreciate scheduling convenience and work completed as promised
Ashley C., Customer service from Darrell's Service responded on 06/27/2025 10:58 AM

Thanks Andrew, we are happy we can offer flexibility and quality service. We appreciate you and your business with us!

JF
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JULIE F.
Topeka, KS
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Awesome as usual!
Dropped off and done quickly!
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:42 PM

Julie, we are happy we were able to get your vehicle in and done in a quick, yet quality manner. We appreciate you and your business with us, thank you!

MQ
MARILYN Q.
Topeka, KS
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Excellent service, always fair in price!
Everything is completely explained on my ticket and I never leave Darrell’s without any doubt of my car’s repairs!!
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:41 PM

Marilyn we are so happy to hear this, as the trust you place in us and our work is never taken lightly.  Thank you for your business with us!

SP
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Stanley P.
Topeka, KS
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Juneteenth Oil Change
They looked busy but I stopped by at 8a.m. and Kevin the ringmaster/owner said if I left it they could probably get it done and they are so thorough. Checked tires, noticed a weird sound they said sounded like a bearing on my old beater..called me to say a couple of minor things needed replaced do I give permission..
In this disposable world of 2025 these guys know some of us r conserving our resources and are not trying to impress, just want to get to work, drive to Lawrence, etc.
Like how I remember things in the old days. Ethical! Beyond.competent, they are excellent. Good people. The scope of work they can repair is remarkable
Thanks, Kevin and the hard-working gang!
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:40 PM

Thank you Stanley, ethical is a great word as we take the trust our customers place in us and our work seriously.  We appreciate you and your business with us. Thank you again!

PS
Paul S.
Topeka, KS
Mazda CX-5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2025
verified customerVerified Customer
8
Expensive to tighten a battery terminal connection
This was an expensive to tighten a battery terminal connection
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:38 PM

Paul, we want to thank you for your business with us.  We keep our pricing competitive with the market and do the best we can to keep the cost down.  We appreciate your business with us, for any future car care needs we're here if you call!

DK
DAVID K.
Topeka, KS
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
9
Quick, prompt, & courteous
Scheduled to have the oil changed and check the A/C. Got both taken care of and found the Freon leak and replaced the appropriate parts. Also identified a wheel bearing that had failed and got that fixed as well. This could have cost much more had it failed on the road. Thank You taking care of me and my car.
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:37 PM

David, we are so happy we were able to find and fix those issues before they happened on the open road.  We appreciate your business with us, thank you!

CT
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Craig T.
Topeka, KS
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Sequoia
Darrell’s is always the go to place for car repairs.been going there for years. Super friendly guys to deal with Kevin and Kelly are the best
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:36 PM

Thank you Craig, we appreciate your continued business with us!

DB
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David B.
Topeka, KS
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Quick friendly service
Service was prompt courtesy by staff was great quick service and was in and out quickly
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:36 PM

Thank you David, glad we were able to help out in a quick, yet quality manner.

BD
Barbara D.
Topeka, KS
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
So helpful and make sure you are taken care of
So helpful and make sure you are taken care of !!!
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:35 PM

Thank you Barbara, we are so happy we were able to help you out. 

GL
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GERALD ( JERRY ) L.
Topeka, KS
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Oil Change
I always get my Oil Change service done at Darrell's Shell Service Station because I know that they have some of the best technicians and mechanics around! And Kevin and his crew always treat me well, and with respect and compassion. Cheers! 😀
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 03:35 PM

Jerry, we appreciate your continued business and loyalty with Darrell's. This explanation of your experience with us is exactly how we want all customers to feel as we strive to provide the best quality products and services at all times.  Thank you again!

TU
Terry U.
Topeka, KS
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Terry said they seem to do a good job, very prompt and cordial.
Recommended
Ashley C., Customer service from Darrell's Service responded on 06/20/2025 02:30 PM

Terry, we appreciate your business with us, thank you!

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