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DB's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(304 Reviews)
87
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

DB's Service Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

DB's Service Center is family owned DB's Service Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

DB's Service Center is family owned and operated and we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts and our technicians are ASE-certified. Call us at (608) 222-9422 to schedule an appointment or just stop on by. ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(608) 222-9422
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
902 Atlas Ave Madison, WI 53714-3116
Get Directions
DB's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(304 Reviews)
Write a Review
Recent Reviews
AA
April A.
Madison, WI
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Great service
Our van wouldn’t start nnear by and we had it towed to DB’s. They provided great service. Good communication and fair prices. We were happy with their service.
Josh K., Service Writer from DB's Service Center responded on 08/07/2025 08:36 AM

While I'm Sorry Your Vehicle Broke Down On The Other Side Of Town For You, I Am Glad Your Experience Went Well With Us. Thank You For The Review

Josh Kurtz
Service Writer
608-222-9422
MH
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MARY H.
Madison, WI
Scion xB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Oil change
I have been going to DB Service since 1985 and have always been happy with the service. They are honest and thorough and I trust their judgement.
SN
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Scott N.
Madison, WI
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Oil change.
Excellent service
JW
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JANINE W.
Madison, WI
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Rear Strut Replacement
Both Rear Struts were Replaced, aligned, etc. Was informed of delay (parts backorder) and the car is running great! Given the age (and RUST) of the car, it's important to me that repair cost matches the estimate, and it was spot on!
Josh K., Service Writer from DB's Service Center responded on 07/28/2025 07:51 AM

Thanks For The Review. We Are Glad Everything Worked Out, We Do Our Best To Make Sure Our Estimates Are Good To Go

Josh Kurtz
Service Writer
608-222-9422
JW
gravatar
JANINE W.
Madison, WI
Mitsubishi Eclipse Cross
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
9
While you wait Oil Change option offered and accepted
While you wait Oil Change option offered and accepted while parts for our other car were on back-order. This avoided delaying the planned car for car swap that would have happened a day later and been inconvenient, so great job and TYVM to DBs who was able to make this work.
ES
Everett S.
Madison, WI
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Great service excellent work
Very easy to get an appointment. Excellent service and excellent work.
Verified Customer
Toyota Tundra 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Will return again
Completed the job exactly when said they would. Made sure to pronounce my name correctly. Knew details about my vehicle when picking up. Definitely will return.
Josh K., Service Writer from DB's Service Center responded on 07/14/2025 07:14 AM

We Look Forward To Your Next Time With Us. We Do Try Our Best To Get The Details Down For Everyone 

Josh Kurtz
Service Writer
608-222-9422
RW
Roger W.
Madison, WI
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Great service..
Needed tires...had them installed the next day!!
Great Service!!
SM
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Suma M.
Madison, WI
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Rear differential repair
They did a great job with scheduling and repair. I am happy with the service received and will definitely recommend them to anyone who needs car work done.
Josh K., Service Writer from DB's Service Center responded on 06/23/2025 09:39 AM

Thank You! We Are Glad It All Worked Out Well Too

Josh Kurtz
Service Writer
608-222-9422
JB
gravatar
James B.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
10
Brakes calipers rotors
They at DB"s were very quick at what they did! And very knowledgeable at the questions I asked! They also use bumper to bumper auto parts! Which is the top of all the remanufactured aftermarket auto parts industries!!! Keep up the good work!!!!
Josh K., Service Writer from DB's Service Center responded on 06/23/2025 09:40 AM

Thank You! We Were Happy To Help You Out With Your Brakes

Josh Kurtz
Service Writer
608-222-9422
JB
gravatar
James B.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
10
Brakes
They at DB"s were very quick at what they did! And very knowledgeable at the questions I asked! They also use bumper to bumper auto parts! Which is the top of all the remanufactured aftermarket auto parts industries!!! Keep up the good work!!!!
JB
James B.
Madison, WI
Toyota Camry Solara
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Replacement of brakes, calipers, rotors!
They were extremely honest in the answers I had asked! They all did excellent work 😁 I have new brakes now! They were very knowledgeable when asked questions about the work!!! I will tell others to come here for their auto needs. And, the price was affordable!!! Plus they used bumper to bumper parts! Which are the best of the aftermarket industries!!!!✨
Verified Customer
Madison, WI
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
5
Good
They were quick and efficient. Nor did they attempt to rip me off either.
Josh K., Service Writer from DB's Service Center responded on 06/23/2025 09:42 AM

We Are Glad You Do Not Feel Ripped Off :)  It Is Not Really In Our Nature To Do So. It Is Good That It Comes Across As Intended

Josh Kurtz
Service Writer
608-222-9422
FA
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Frank A.
Madison, WI
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
9
Customer
Staff very professional and knowledgeable
JW
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JANINE W.
Madison, WI
Subaru Impreza Sedan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2025
verified customerVerified Customer
8
Good mechanical work, but paperwork detail lacking
I still like this shop but LED headlight bulbs listed as "Halogen" is confusing. The new service writer seems more neutral, where as the previous guy was more pro consumer/gear-head/something l liked a bit more.
Displaying Review 1 - 15 of 304 in total
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