Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Edit: Called and talked with the General Manager of Deacon Jones at their posted request. He asked me if the belt I replaced fixed all of my cars issues that I was having. I told him the belt change I did repaired all of the issues, no warning lights, no audible alarm, and no diagnostic codes. He said he was glad I got my car fixed and that he would talk to the person that said I needed a generator replaced. I felt like he should have refunded my $242 diagnosis charge for the totally false diagnosis I received. I standby my initial post....never again