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Delray Genesis

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(106 Reviews)
51
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Score Details

5 stars
82%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
40
Total ReScores™
4.9
ReScore™ Average
51
Net Promoter Score ®

Business Details

Categories
Contact
(561) 265-0000
No Business Hours Provided

Business Hours

* No Time Zone Provided
655 N.E. 6 Th Avenue Delray Beach, FL 33483
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(106 Reviews)
Write a Review
Recent Reviews
DA
gravatar
Dana A.
Boca Raton, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/07/2026
0
Category: Service
Purchase of my 2026 Gv80
I will NEVER purchase a vehicle from the delray genesis dealership nor will I ever use their service department ever again. We have had nothing but problems with this car. When we finally had service fix the problems that we caught right after the purchase, which took almost two weeks, we were told to contact the sales manager if we ever needed help with anything again. Guess what!!???!!! We did. We drove to Georgia for the holidays to visit family and once we got back home to Boca, the engine light came on. It’s been a week since my husband left a voice mail and text with the sales manager and he never returned the call. We took it to another Genesis dealership and they were wonderful. The dealership in Deerfield will be getting our business with the purchase of any future vehicles going forward. Delray Genesis is a joke. The service department is so unorganized. Whole dealership in delray is the most unprofessional dealership I’ve ever encountered. I would love Pedro roman, Genesis general manager to receive a play by play of my husband and my experience. I will be voicing my disappointment of Delray Genesis with anyone that asks about our gv80.
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