Business Solutions
English French Canadian
SureCritic / Auto Maintenance / Dempsey Automotive
business image

Dempsey Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(111 Reviews)
90
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

The mechanics at our shop have over 40 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy. The mechanics at our shop have over 40 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy.

Categories
Auto Maintenance, Car Maintenance, Oil Change
Contact
(603) 856-8428
Closed
Business Hours

Business Hours

Mon
8:30 AM - 4:30 PM
Tue
8:30 AM - 4:30 PM
Wed
8:30 AM - 4:30 PM
Thu
8:30 AM - 4:30 PM
Fri
8:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1110 RT 3A Bow, NH 03304
Get Directions
Dempsey Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(111 Reviews)
Write a Review
Recent Reviews
KB
Kara B.
Subaru Impreza Sedan
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/26/2022
verified customerVerified Customer
0
Went from stellar to stinker crazy fast
I took my car to Dempsey Automotive on 3A in Bow, NH to get my clutch replaced. I trust Jason, the owner. He's honest and fair and has always been absolute stellar whenever I had work done previously. The bill came to roughly $1700. I paid it and Jason who informed me he JUST sold the business to a man named Matt. Advised me it would need a rear wheel bearing as well. So I told them to fix it and figured they're right around $300-$400 to get it fixed. I just paid $1700 so, whatever. Another $400, while it sucks, I'd rather have a safe car. Told him to let me know when it was done. 44 days after my Subaru arrived there it was finally ready. (I knew it would be at least 3 weeks due to Jason having shoulder surgery. I accepted it because I know having a mechanic with integrity is good as gold, I was willing to wait.) Called to pay my bill and see when I could pick it up, Matt advised me my new bill was a little over $1000. ? I paid it and went to the actual shop to see my invoice. Wtheck turned this into more than double what it should've cost without even calling me to see if it was okay. He told me he "discounted" my bill down to $732.46. I left with my invoice so I wouldn't lose my temper there. I got a ride back to pick up the Subaru and Matt was just getting back with my car. One last test drive, everything's all set. I told him I was uncomfortable having my car on the property any longer, that charging someone more than double what it should've been is a shitty business practice. No one even called me to tell me it would be so so much more than I thought. ? Do not bring your car there anymore, it's not the same business, not the same owner, not the same honesty, integrity and straightforwardness as before. I have recommended Demsey to at least 20 people in the past. Whenever someone around me says they need work done-its the place I tell them to go. Not anymore. This is literally textbook definition of bait and switch. ?? I'm so sick to my stomach about this. 44 days and $2432.46 bill later, the jokes on me. No approval for the extra work. I will never be back again.
Businesses Near You
Complete Auto Repair
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(490 Reviews)
P & N Automotive Services
96
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(672 Reviews)
Chichester Car Care
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(551 Reviews)
Stash's Service Center
86
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(24 Reviews)
Bob & Sons Automotive
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,002 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.