Verified CustomerThank you so much Dale, we hope you are back to enjoying life again with your new transmission. We appreciate you taking the time to let us know how we did and truly do hope to see you back in for further repairs in the future. Hopefully we won't have any issues with the power next time but hey, at least we are already doing better than Walmart with the power outages!
Verified CustomerThank you Candy! We are so happy we were able to get you in and taken care of today. As you notice all of our customers are important to us so we are grateful we were able to get you back on the road with minimal down time. Please don't hesitate to reach out in the future for other services.
Verified CustomerOur customers are more than just a number at Denners Garage Inc. I think we all have had problems with dealerships and other facilities which is why we try not to do what they do. We want our customers to be happy with their repairs (even if sometimes it does take a couple tries). Sometimes the easiest solution is the answer to all the problems and can sometimes be overlooked, however, with the amount of times you were at the dealership they should have started with that. We look forward to being your go-to shop in the future!
Verified CustomerThank you for trusting us with your vehicles' needs. We take pride in what we do and work hard to provide the best possible service all around. Thank you again, we look forward to being your go-to shop in the area.
Verified CustomerThank you! We do hope to see you back with further repairs in the future (other than the normal vehicles you bring in). Please let us know if there is anything we can do to help in the meantime.
Verified CustomerHi Darcie,
Thank you for taking the time to leave us a review. We truly do try to help everyone with their vehicle repairs as well as try to be as upfront about pricing as possible. Unfortunately things happen and prices vary which is why it's hard to quote prior to seeing the vehicle and doing the work. A call was made asking for a rough quote on an ac recharge about a week prior to June 20th. When the gentleman called back about setting up an appointment we were told it would need a complete recharge because of the radiator being replaced and the AC had to be disconnected to get to it. We then updated him that the original quote was not correct as it needed the newest freon with the max amount the vehicle holds, then the updated price for both cash and card was given. He then stated it needed to be done and it was fine so we scheduled for our first available date of Wednesday July 2nd at 1pm. We do try to be as close to a quote as possible and when mistakes are made we will correct it, but I can promise you that your price was updated and communicated prior to the appointment date and time. We do make mistakes and typically we re-iterated the price prior to pulling the vehicle in for the service so for that we do apologize. Please let us know if we can be of help in the future.
Verified CustomerVerified CustomerVerified CustomerWe are very happy to have your family's support of our garage. Once we were able to get the vehicle and confirm the items needed it was just a matter of getting the parts and completing the job. We will never try to sell a customer something they are not in need of and are some of the few garages left that appreciate saving our customers money. Car repairs can be costly and time consuming so we do our best to accomodate our customers and try to have their vehicles repairs done in a timely manner. Please let us know if there is anything more we can help you with in the future!
Verified CustomerVerified CustomerWe can't thank you enough Justin! We hope to continue to keep exceeding your expectations in repairs and service.
Verified CustomerThank you William! We do our best to maintain customer satisfaction even with the quick jobs. Please let us know if there is anything we can help with in the future.
Verified CustomerThank you Jason! We appreciate your kind words and look forward to working with you in the future!
Verified CustomerThank you Jacob, we have worked hard to keep an honest and open relationship with our customers and if that means not replacing the part that it originally came in for because it doesn't need it and just repairing the parts that are needed then that's what we do. We hope that we will see you again for future repairs.
Verified Customer