I brought my vehicle in because I had just had the alternator replaced there 3 months earlier and the car was doing the same thing as when the alternator went bad. I thought perhaps it was the alternator again and hoped it was under warranty. This time, however, it was the fuel pump. I was told it would be $940 to fix. It was so expensive because it was a labor intensive job and the gas tank had to be dropped. I did not get the car fixed with your facility and had a friend look at it for me. The first thing he noticed was the gas tank was located under the rear seat and thought perhaps there was an access point there. He looked up on the internet "how to replace a fuel pump in a 2001 Mercury Cougar". The response was "lift the rear seat....." It took 30 minutes to fix and the part was only $99. Your mechanics should not assume that every car is alike and should do some research before quoting someone an exuberant fee and telling me it is so difficult to change. I will not be returning to Discount Mike's and I will not be recommending anyone to take their vehicle there and I will warn people "buyer beware".
Not Recommended
JV
JOHN V.
Broken Arrow, OK
10/03/2011
Verified Customer
service
i have been taking my cars her for about a year now I always get great service with a fair price.
Recommended
RD
RANDY D.
Claremore, OK
09/14/2011
Verified Customer
Randy
Bryant is the man, keep him at the front desk. Tried to do business locally in Claremore, no one could touch your prices. I'll be back!
Recommended
TR
THERESA R.
Broken Arrow, OK
09/10/2011
Verified Customer
As Promised
My first trip to any Tire Center after moving to Oklahoma and I can tell you, I was never more pleased. The people there were as nice as could be. The quoted price was correct, the time frame they gave me was as promised ( realizing that yes, sometimes service places do get behind) They called me to pick up as promised and my vehicle drives like a champ. I would and will recommend their services to others
Recommended
TS
TYLER S.
Broken Arrow, OK
08/27/2011
Verified Customer
Tyler Review
The tire was fixed
Recommended
MB
MARCIA B.
Tulsa, OK
08/27/2011
Verified Customer
Completely satisfied
Courteous, good workmanship, work done in a timely manner every time I go in.
Recommended
SM
STEVE M.
Tulsa, OK
08/25/2011
Verified Customer
100% satisfied
Dealt with Mike and as would be expected, the owner was excellent. No complaints at all.
Recommended
SB
STEVEN SR B.
Tulsa, OK
07/04/2011
Verified Customer
We recommend Discount Mike's!!
Our son recommended Mikes, as his Church buys products from Mikes. I had ask my son who didi he recommend for our car to be worked on, and he said Discount Mike's. So far we have been very happy with their work!!! Also, they do their best to get your car serviced in a timely manner. We live in Tulsa, but We'll keep coming to Broken Arrow to have Mike's work on our vehicle!!
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