business image

DNA Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,012 Reviews)
86

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
86
Net Promoter Score ®

Business Details

About

When you need a hand taking care of maintenance or repairs with your car or truck, DNA Automotive is here to help. Founded by two amigos in 2011, Donny and Antonio, DNA is a full-service auto shop serving the folks of San Rafael and beyond. We do it all here, from oil changes and scheduled maintenance to transmission repair and even body When you need a hand taking care of maintenance or repairs with your car or truck, DNA Automotive is here to help. Founded by two amigos in 2011, Donny and Antonio, DNA is a full-service auto shop serving the folks of San Rafael and beyond. We do it all here, from oil changes and scheduled maintenance to transmission repair and even body work. Some shops will try to take you for a ride, but we'll never steer you wrong. When you work with DNA, we'll get your repairs completed on time and within budget so you can get back on the road. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(415) 459-4927

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
70 Woodland Ave Unit A, B, C San Rafael, CA 94901
DNA Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,012 Reviews)

LS
Luiz S.
San Rafael, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/03/2026
verified customerVerified Customer
0
Front desk
had my tires serviced at DNA Automotive, and that part of the experience seemed to be good. However, I also asked them to take a look at my rearview mirror because it had become loose after a previous repair.

Unfortunately, the technician who worked on it did a terrible job. Instead of fixing the issue, the mirror was damaged even more and is now ripped off completely. Because of this, I’ll have to spend additional money to have it repaired properly.

I’m very disappointed with how this was handled. While the tire service appeared to be fine, the quality of the mirror repair was unacceptable and left me with a bigger problem than I had when I arrived.
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