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Dobson's German Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(852 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Trust your Mercedes or BMW service and repair to the experts at Dobson’s German Auto Service. Since 1989, we’ve been the top Mercedes and BMW specialists in the Roseville area, with the depth of knowledge, experience, and proven quality you need for your high-performance vehicle. We are your affordable alternative to dealership service Trust your Mercedes or BMW service and repair to the experts at Dobson’s German Auto Service. Since 1989, we’ve been the top Mercedes and BMW specialists in the Roseville area, with the depth of knowledge, experience, and proven quality you need for your high-performance vehicle. We are your affordable alternative to dealership service and repair. ...more

Categories
Auto Repair, Car Maintenance, European Auto Repair
Contact
(916) 782-4753
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
217 Kenroy Lane Suite 1 Roseville, CA 95678-4203
Get Directions
Dobson's German Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(852 Reviews)
Write a Review
Recent Reviews
MM
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MICHAEL M.
Roseville, CA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Outstanding Service
Austin always takes great care of us.
Verified Customer
Lincoln, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Great service
Excellent customer service and support, did a great job repairing and checking our Mercedes for fuel leaks. Definitely recommend this company
BS
Brad S.
Citrus Heights, CA
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Brad said they're the best mechanic in town, they're great.
Recommended
PG
Patrisha G.
Lincoln, CA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Patrisha said the customer service and technical work was great.
Recommended
JR
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JOE R.
Roseville, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
2015 328i Oil Filter Housing Gasket
Another A+ Awesome Job by Austin and team at John Dobson's German Auto Service! Thank you for doing such a great job taking care of my cars!! I appreciate the Professionalism and follow-through with all your work, Great Job!!
John D. from Dobson's German Auto Service responded on 05/15/2025 08:03 AM

Thanks Joe for the A+ review! We really appreciate your patronage.

TT
Tiza T.
Elk Grove, CA
Mercedes-Benz SLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Tiza said Austin and John are awesome, they are real fair and take really good care of their customers.
Recommended
John D. from Dobson's German Auto Service responded on 05/15/2025 08:03 AM

Thanks Tiza! We appreciate you!

DH
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DOUGLAS H.
Granite Bay, CA
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Fast, effective and affordable
Dobson's is a good alternative to the MB dealers
John D. from Dobson's German Auto Service responded on 05/15/2025 08:04 AM

That's what we aim for to be! Thanks for noticing that we are great dealer alternative. 

JL
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John L.
Roseville, CA
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Another excellent service
They keep my 535i drive running like new after over 200k miles. Highly recommend for their honesty, repair techs, and cost.
John D. from Dobson's German Auto Service responded on 05/15/2025 08:05 AM

John, honesty is so important to us, so thank you for mentioning it!

MC
Michael C.
North Highlands, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Michael said they did such a wonderful job, they will be bringing their vehicles back in the future.
Recommended
John D. from Dobson's German Auto Service responded on 04/14/2025 05:47 PM

Thank you Michael for the review. We look forward to seeing you again in the future.

FH
Fred H.
Mc Clellan Park, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Fred said John and Austin are super-heroes. They're awesome. He is a mechanic himself and they do a spectacular job. From now on, he won't take his vehicle anywhere else. He can't say enough good things about them. Every vehicle he has brought in they have fixed perfectly and he's had no problems whatsoever. They are the best mechanics around and he would recommend them to anyone. He really, really appreciates their service.
Recommended
John D. from Dobson's German Auto Service responded on 04/14/2025 05:48 PM

Wow! What an incredible review. Thank you for calling us superheroes!!

JV
Jeff V.
Sacramento, CA
Mercedes-Benz C-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Jeff said they give quality work and are super nice guys.
Recommended
John D. from Dobson's German Auto Service responded on 04/14/2025 05:47 PM

Thank you Jeff!

PJ
Parminder J.
Roseville, CA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Parminder said they have a polite and courteous staff, they got the job done in a timely manner.
Recommended
John D. from Dobson's German Auto Service responded on 04/14/2025 05:48 PM

Thank you for coming in!

EM
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Eloy M.
El Dorado Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Awesome Shop
Trust worthy people. Excellent work. Excellent people!
John D. from Dobson's German Auto Service responded on 04/14/2025 05:49 PM

Thanks so much! We try hard to please.

AM
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Angie M.
Roseville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Have never failed us…
Both my husband and I have been and continue to be happy clients. They are reliable, trustworthy and pleasant and we are glad that we found many years ago.
John D. from Dobson's German Auto Service responded on 04/14/2025 05:50 PM

Thank you so much for being our customer! We appreciate your patronage.

TP
Tim P.
Citrus Heights, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Tim said he has always been very impressed with how they treat him and their honesty about his vehicle.
Recommended
John D. from Dobson's German Auto Service responded on 03/20/2025 12:25 PM

Thank you so much Tim!

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