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Doc's Auto ER

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,035 Reviews)
91
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
4.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back. We are a full service auto repair shop. Low price will bring you to us but the quality of our car maintenance will bring you back.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(803) 828-9029
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2418 Platt Springs Rd West Columbia , SC 29169
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Doc's Auto ER's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,035 Reviews)
Write a Review
Recent Reviews
AN
AUSTON N.
West Columbia, SC
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Best Auto repair in the midlands
Dealership wanted an arm and a leg for something I didn’t need. Doc’s auto ER diagnosed some loose wires and fixed the problem. They treat you like family.
LJ
LAWRENCE J.
Cayce, SC
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Headlights replaced
I had headlights replaced. Mr. Frank the owner greeted me and everyone who entered his business with compassion and respect. His staff very professional and I felt that they were knowledgeable at what they do. Job wet done Guys!
Verified Customer
West Columbia, SC
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Air conditioner check
I stopped by to have my air conditioner looked at with no appointment. I was told to come back in a hour and a half. Everyone was very courteous and gave me updates while I waited. I have to go back again for further testing.
AS
ALLEN S.
Gaston, SC
Nissan Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
The Best
Frank and Donna are the best at what they do. Friendly staff, fast turnaround, reasonable prices to fix your auto. I have used their services many times and will continue to use their services. Many thanks to “Doc’s Auto Service “.👍🏻
GB
gravatar
GREG B.
Gaston, SC
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great experience
Frank and staff had my car done in 2 days. They kept me advised each day. I always recommend Docs ER.
KA
Kaine A.
West Columbia, SC
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
Category: Service
Kaine said they did a good job, he was in quickly, and the price was reasonable.
Recommended
MC
MELODY C.
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Replaced alternator
Very pleased with quick service. Very friendly and nice.
RI
ROSS I.
INFINITI Q50
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Great
Great Very Nice to be valued !
MB
MICHAEL B.
Gaston, SC
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
8
Professional, but still friendly
I called docs about my brakes and they gave me an estimate after the evaluation and that is exactly what price it was! They did not try to sell me something that I didn’t want!
JO
JILL O.
Gaston, SC
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Chevrolet equinox
Very nice people, like we'd known each other forever. Excellent customer service. The job was expensive but was expected. It was ready in time promised and was not a problem of picking it up later, due to health issues. I will definitely be bringing all my business here from now on. Thanks!!
MH
MONICA H.
West Columbia, SC
INFINITI JX35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Condenser replaced
Husband and wife team. Love their personality. Just good to conversate with good people.
DH
DOUGLAS H.
Lexington, SC
Honda Civic Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great service FAST and GREAT PRICE
Quick service turnaround great quality experience
RL
gravatar
ROCKY L.
Gaston, SC
GMC Sierra 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Plug and wire change
Did a great job, even provided me a ride home friendly people
MC
Mark C.
Lexington, SC
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
Category: Service
Mark said everything went smooth, well, and the price was right.
Recommended
TK
TIM K.
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Brake Job
Well I've never used this place before but I will go back they did an awesome job on a full brake job on my Dodge Challenger and they also found my right front hub was bad and replaced that also ! I wanted to thank them and the mechanics and the people in the office are very nice and very helpful I will be back for future service to my vehicles !
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