business image

Don Brown Auto & Transmission

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(222 Reviews)
71
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
71
Net Promoter Score ®

Business Details

About

Don Brown Automotive is a family owned business. Established in 1999, our ASE Certified Technicians are experts that you can TRUST. We repair and service all makes & models! Our goal is to be your local trusted repair shop that you rely on to take the best care of all of your automotive repair and service needs. Don Brown Automotive is a family owned business. Established in 1999, our ASE Certified Technicians are experts that you can TRUST. We repair and service all makes & models! Our goal is to be your local trusted repair shop that you rely on to take the best care of all of your automotive repair and service needs.

Categories
Auto Repair, Transmission Repair, Auto Maintenance
Contact
(770) 945-9550

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3292 McEver Road Suite 101 Buford, GA 30518
Don Brown Auto & Transmission's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(222 Reviews)

MW
Michael W.
Flowery Branch, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
verified customerVerified Customer
Category: Service
Michael said they did great. He had a follow-up problem, and they helped him out without question.
Recommended

SF
Sean F.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
verified customerVerified Customer
Category: Service
Sean said the experience was good and he found nothing wrong with the work.
Recommended
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 03/25/2022 11:21 AM

Sean,

Thank you for your business and for responding to our review request. It was a pleasure serving you. 

Don Brown Automotive
(770) 945-9550


DM
Drew M.
Buford, GA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
verified customerVerified Customer
Category: Service
Drew said Don provides personable service and good work at a reasonable price.
Recommended
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 03/23/2022 08:15 AM

Thank you for your positive review.  We appreciate your business and hope you will consider us for any future needs.  Thanks again, Don Brown Automotive & Transmission, LLC


Don Brown Automotive
(770) 945-9550

SC
SUSAN C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2022
verified customerVerified Customer
10
Trany repair
Highly recommend Don Brown, they will get the repair done right!
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 03/23/2022 08:13 AM

Thank you Susan for your review.  We appreciate your business and hope you will consider us for any other needs you may have.  Thanks again, Don Brown Automotive & Transmission, LLC


Don Brown Automotive
(770) 945-9550

MG
Mason G.
Flowery Branch, GA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
verified customerVerified Customer
Category: Service
Mason said everything went well and there were no issues.
Recommended
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 03/23/2022 08:17 AM

Thank you for your positive response.  We appreciate your business and hope you will consider us for any future needs.  Thank you again, Don Brown Automotive & Transmission, LLC.


Don Brown Automotive
(770) 945-9550

JB
gravatar
JUSTIN B.
Dacula, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customerVerified Customer
10
Excellent service
I’ve always had a great experience at Don Brown Automotive. They have done engine replacement to rebuild rear ends on my work trucks. Work is always down quickly and at a fair price. Highly recommended!
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 03/23/2022 08:18 AM

Thank you Justin for your positive review.  We appreciate your business and hope you will consider us for any future needs.  Thank again, Don Brown Automotive & Transmission, LLC.


Don Brown Automotive
(770) 945-9550

GS
gravatar
Gail S.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
10
Good job honey
Good job Donnie and friend my car ran good
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 03/23/2022 08:19 AM

Thank you for your positive review.  We appreciate your business and hope you will consider us for any future work.  Thanks again, Don Brown Automotive & Transmission, LLC.


Don Brown Automotive
(770) 945-9550

GJ
Glen J.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
verified customerVerified Customer
Category: Service
Glen said the staff did a good job servicing his vehicle and he was overall pleased with his experience.
Recommended
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 02/10/2022 09:50 AM

We appreciate your kind words! We are here for all your automotive needs! We thank you for your business!


Don Brown Automotive
(770) 945-9550
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 03/23/2022 08:21 AM

Thank you for your nice review.  We appreciate your business and hope you will consider us for any future needs.  Thanks again, Don Brown Automotive & Transmission, LLC.


Don Brown Automotive
(770) 945-9550

DB
Davin B.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
verified customerVerified Customer
Category: Service
Spoke with Jennifer. She said they appreciate Don and use him all the time.
Recommended
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 02/10/2022 08:59 AM

We appreciate your loyalty! Thank you for your continued trust with your vehicle needs!


Don Brown Automotive
(770) 945-9550

DH
Dawn H.
Georgia
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2022
verified customerVerified Customer
Category: Service
Dawn stated the business was nice with some confusion with the mechanic but the service was excellent. She will be back.
Recommended
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 02/10/2022 08:57 AM

WE APPRECIATE YOUR BUSINESS AND WE LOOK FROWARD TO SERVING YOU AGAIN!


Don Brown Automotive
(770) 945-9550

MP
Marvin P.
Lula, GA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/04/2022
verified customerVerified Customer
Category: Service
Marvin said the work took a long time, he came in to get a light fixed and they only fixed part of the light. He added he feels the price is too much.
Not Recommended

Verified Customer
Buford, GA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/22/2022
verified customerVerified Customer
6
Transmission
Not knowing but I'm guessing with a new transmission it seems as if the car drives loud and a hars drive now
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 02/07/2022 07:42 AM

In this case, the customer was informed that the transmission had issues of not shifting properly, it needed to be replaced. We acknowledge that the transfer case had been replaced 2 years ago.  These are 2 very different issues. The transmission had to be taken care of first.  This customer was advised of the cost of doing both repairs at the same time. Customer refused the transfer case replacement at that time.  DBA installed a used transmission at the customers request. This fixed the transmission issues. Customer was also advised that there is always a risk if buying used a transmission because you have no idea how that transmission was operating when it was removed. There was a re-manufactured transmission available from the dealership at that time however, that option was no longer available. We worked very hard to work out this issue in a time and cost effective manner 


Don Brown Automotive
(770) 945-9550

CM
Charles M.
Chattanooga, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
verified customerVerified Customer
Category: Service
Pauline said the staff provide excellent communication and her vehicle is always repaired in a prompt manner.
Recommended
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 01/31/2022 10:50 AM

Thank you! We strive to keep our customers informed and updated. Our goal is to get you back on the road asap.


Don Brown Automotive
(770) 945-9550

TY
Tyedrell Y.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
verified customerVerified Customer
Category: Service
Tyedrell said it was good service and good interactions.
Recommended
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 01/31/2022 10:48 AM

We are thankful you had a great expreince.  We value you and your business!


Don Brown Automotive
(770) 945-9550

RW
Rickey W.
Buford, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2022
verified customerVerified Customer
Category: Service
Rickey said the business was good.
Recommended
Don Brown Automotive & Transmission from Don Brown Auto & Transmission responded on 01/31/2022 10:47 AM

We thank you for your continued business!  


Don Brown Automotive
(770) 945-9550

Displaying Review 1 - 15 of 222 in total
Businesses Near You
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,044 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(9 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(712 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(329 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,310 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.