Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
They patiently answered my questions and made sure their answers were understood. The front desk person was also patient when she explained how I
needed to pay. All the technitions were never condisending. My car looked brand new when I picked it up.