business image

Don Wood Toyota

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,766 Reviews)
90

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
16
Total ReScores
4.8
ReScore Average
90
Net Promoter Score ®

Business Details

About

Our large inventory and a wide selection of models, along with competitive pricing, allow us to make you a great deal on the Toyota of your choice. At Don Wood Toyota, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether Our large inventory and a wide selection of models, along with competitive pricing, allow us to make you a great deal on the Toyota of your choice. At Don Wood Toyota, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Toyota models, including Camry, Corolla, Prius and RAV4. Wherever you live in the Athens area, or if you're driving from Columbus, Lancaster, Nelsonville, Pomeroy, Logan, Wellston or Jackson, we're ready to serve you.

Commitment to customer care at Don Wood Toyota doesn't stop with your vehicle purchase. Our Athens Toyota Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, Toyota or another brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them.
...more

Categories
Toyota Dealer, Used Car Dealer, Auto Repair
Contact
(740) 593-6641
Closing in 31 minutes
Business Hours

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
900 E State St Athens, OH 45701
Don Wood Toyota's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,766 Reviews)

Verified Customer
Syracuse, OH
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Nothing to say
Nothing to say

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/01/2025
1
Very disappointed in this dealership
The truck that they supplied me with, wouldn't have put a stray dog in it.
Their was no excuse for this!!!
Rick T., Service Manager Toyota from Don Wood Toyota responded on 05/02/2025 10:33 AM

We apologize that your recent experience with your truck did not meet your expectations. It is concerning to hear about the condition of the vehicle you received, as we strive to provide our customers with quality products. Your feedback is important, and we will review this matter to ensure it is addressed properly. Thank you for bringing this to our attention.
Tony, I have had a conversation with our sales manager concerning the selected vehicle. I truely appoligize this happened. I certainly hope your direct experience with our service department was satisfactory. If you would like to reach me please call 740-589-3636 and we can discuss further. 
-Rick Taylor

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.