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Doug's Advanced Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(497 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Here at Doug's Advanced Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Plainview offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our Here at Doug's Advanced Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Plainview offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Plainview, we are totally confident that Doug's Advanced Automotive is the best option in town! ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(806) 293-4918
Visit Website
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
2403 Houston St Plainview, TX 79072
Get Directions

Affiliations

Doug's Advanced Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(497 Reviews)
Write a Review
Recent Reviews
JW
James W.
Plainview, TX
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
Category: Service
James said they're always fair and knowledgeable, and they do great work. He would recommend them to anybody.
Recommended
CS
CHARLES S.
Plainview, TX
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Top-notch Job
Doug and his team are excellent.
BS
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BOBBY S.
Hale Center, TX
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great
Always great service and fast
JH
JW H.
Plainview, TX
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
Category: Service
Spoke to Mark. He said he'd done work for them for many years, not only in the business but personally, great job and at reasonable prices.
Recommended
Verified Customer
Plainview, TX
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Repairs with a smile
Always ready to fix our vehicles. Have always been pleased.
SB
Sarianne B.
Plainview, TX
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Sarianne said they're the best there is. She wanted to thank them for always taking care of her.
Recommended
DG
gravatar
DAVID G.
Plainview, TX
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
fantastic service
love the customer service and explaniation of work done when picking up truck. Would recommend to anyone. Very happy with their work
DR
David R.
Texas
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
Category: Service
David said they do a great job.
Recommended
GJ
gravatar
GLORIA J.
Plainview, TX
GMC Acadia
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/24/2025
verified customerVerified Customer
10
brakes
Replacing brakes but it did not needed yet I’m grateful mechanic check all four I was not ready to replace with new one’s I saved money today Thank you Doug’s and his workers and his secretary she gave me courtesy call also Thank you
KO
gravatar
KENNETH O.
Plainview, TX
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Affordable, great service
We trust Doug for all our repairs!
Doug B. from Doug's Advanced Automotive responded on 04/22/2025 07:02 AM

Thank You for leaving a wonderful review!

PG
Phillip G.
Plainview, TX
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Phillip said the employee told him up-front what he was going to do and Phillip told him what he needed done. The business took care of the issue. Phillip said there was another issue, so he took his vehicle back and the business got on it, the experience was enjoyable.
Recommended
Doug B. from Doug's Advanced Automotive responded on 04/22/2025 07:01 AM

Thank you phillip for the kind review! we appreciate your buisness

TW
gravatar
TED W.
Plainview, TX
Cadillac DTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Timely done.
Always services my vehicles in a professional and timely manner.
Doug B. from Doug's Advanced Automotive responded on 04/22/2025 06:57 AM

Thank you again for the review

PJ
gravatar
PATRICIA J.
Plainview, TX
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent work on my car .
Doug does great work .
Doug B. from Doug's Advanced Automotive responded on 04/22/2025 06:56 AM

Thank You for the wonderful review!

JW
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Jerry W.
Plainview, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
My 1987 pickup quit on me
As always Doug's shop came through again got me back up and running and as always when something else is needed he always call before he do anything extra
Doug B. from Doug's Advanced Automotive responded on 04/22/2025 06:56 AM

Thank you Jerry! nice to have a wonderful customer like you

MR
Marcello R.
Plainview, TX
Mitsubishi Outlander Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Marcello said they gave him a break so he could afford his vehicle payment and payment for his vehicle repair.
Recommended
Doug B. from Doug's Advanced Automotive responded on 04/22/2025 07:03 AM

Thank you! We appreciate our customers

Displaying Review 1 - 15 of 497 in total
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