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Doug's Advanced Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(501 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Here at Doug's Advanced Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Plainview offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our Here at Doug's Advanced Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Plainview offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Plainview, we are totally confident that Doug's Advanced Automotive is the best option in town! ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(806) 293-4918
Visit Website
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* No Time Zone Provided
2403 Houston St Plainview, TX 79072
Get Directions

Affiliations

Doug's Advanced Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(501 Reviews)
Write a Review
Recent Reviews
BR
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BETTY R.
Plainview, TX
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Fast and prompt
My oil change was prompt and well done within a short time. Great place!
AB
Anthony B.
Plainview, TX
Ford F-150
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Anthony said he was given a certain price but it was a little more than what he was told. He understands things happen though and they will definitely get his business, he has already taken 3 vehicles to them.
Recommended
SP
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SAM P.
Plainview, TX
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Air conditioner repairs
Doug's is the place to go for auto repair. Quick and efficient, usually no more than 2 days in the shop.
Verified Customer
Plainview, TX
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Arrived on time, they got right on it.
Always impressed with their scheduling, and Doug's pre-repair diagnosis usually right on. Assist with transportation if I nee to leave it.
JW
James W.
Plainview, TX
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
Category: Service
James said they're always fair and knowledgeable, and they do great work. He would recommend them to anybody.
Recommended
CS
CHARLES S.
Plainview, TX
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Top-notch Job
Doug and his team are excellent.
BS
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BOBBY S.
Hale Center, TX
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Great
Always great service and fast
JH
JW H.
Plainview, TX
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
Category: Service
Spoke to Mark. He said he'd done work for them for many years, not only in the business but personally, great job and at reasonable prices.
Recommended
Verified Customer
Plainview, TX
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Repairs with a smile
Always ready to fix our vehicles. Have always been pleased.
SB
Sarianne B.
Plainview, TX
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Sarianne said they're the best there is. She wanted to thank them for always taking care of her.
Recommended
DG
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DAVID G.
Plainview, TX
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
fantastic service
love the customer service and explaniation of work done when picking up truck. Would recommend to anyone. Very happy with their work
DR
David R.
Texas
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
Category: Service
David said they do a great job.
Recommended
GJ
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GLORIA J.
Plainview, TX
GMC Acadia
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/24/2025
verified customerVerified Customer
10
brakes
Replacing brakes but it did not needed yet I’m grateful mechanic check all four I was not ready to replace with new one’s I saved money today Thank you Doug’s and his workers and his secretary she gave me courtesy call also Thank you
KO
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KENNETH O.
Plainview, TX
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Affordable, great service
We trust Doug for all our repairs!
Doug B. from Doug's Advanced Automotive responded on 04/22/2025 07:02 AM

Thank You for leaving a wonderful review!

PG
Phillip G.
Plainview, TX
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Phillip said the employee told him up-front what he was going to do and Phillip told him what he needed done. The business took care of the issue. Phillip said there was another issue, so he took his vehicle back and the business got on it, the experience was enjoyable.
Recommended
Doug B. from Doug's Advanced Automotive responded on 04/22/2025 07:01 AM

Thank you phillip for the kind review! we appreciate your buisness

Displaying Review 1 - 15 of 501 in total
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