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Dunn-Rite Auto Group

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(166 Reviews)
96
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(804) 435-2021
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
60 Hawthorne Ave Kilmarnock, VA 22482
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Dunn-Rite Auto Group's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(166 Reviews)
Write a Review
Recent Reviews
BE
Bill E.
Mollusk, VA
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
Category: Service
Spoke to Carolyn. She said they took care of the problem fast, they were successful, courteous, polite, most helpful, they were awesome, kind and considerate. She said Randy was awesome, and Elizabeth.
Recommended
Randy D., General Owner from Dunn-Rite Auto Group responded on 08/13/2025 06:24 AM

Thank you for the kind words and allowing us to work on your vehicle! We hope to see you soon!

TT
Travis T.
Virginia
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
Category: Service
Travis said it was done in proper time and he was also called as soon as it was ready.
Recommended
Randy D., General Owner from Dunn-Rite Auto Group responded on 08/13/2025 07:12 AM

Thank you for allowing us to help you!

MK
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MIKE K.
Kilmarnock, VA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
As always...
happy with the service.
Randy D., General Owner from Dunn-Rite Auto Group responded on 08/13/2025 07:13 AM

Thank you! We are always happy to help!

RM
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RICHARD M.
Kilmarnock, VA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
9
Despite their busy schedule,
they got to me quickly and resolved my car's problem. Thank you!!
Randy D., General Owner from Dunn-Rite Auto Group responded on 08/13/2025 07:13 AM

Thank you, we are always happy to help! 

JM
John M.
Virginia
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
Category: Service
John said they were always so good to him, they were honest with him and not everybody has a $129,000 vehicle. He told lots of people about them, Randy was a good guy and he will simply have to buy a vehicle there some day.
Recommended
Randy D., General Owner from Dunn-Rite Auto Group responded on 08/13/2025 07:14 AM

Thank you so much and look forward to potentially earning more business from you!

SM
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SUSAN M.
White Stone, VA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2025
verified customerVerified Customer
10
Great people and Service!!
Randy, Elizabeth and Mark, the mechanic were all wonderful! I so appreciate the personal touch. Mark replaced the engine in my Kia that stopped running at 187,000+ miles. I met Mark and felt very confident after speaking with him. Elizabeth, new on the Service Desk, is soooo friendly and competent. And Randy, the owner of this family business really cares about his customers!!! Highly recommend Dunn Rite Auto in Kilmarnock.
Randy D., General Owner from Dunn-Rite Auto Group responded on 08/13/2025 07:14 AM

It is always a pleasure! Thank you for your kind words and continued business here!

CW
Cedric W.
Virginia
Dodge Magnum
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
Category: Service
Cedric said they're good overall.
Recommended
Randy D., General Owner from Dunn-Rite Auto Group responded on 08/13/2025 07:14 AM

Thank you so much!

JO
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JERRY O.
Weems, VA
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
As usual. What more can I add.
Great service, great people. Randy and the crew will go into as much detail as you like.
Can't say enough. They have done lots of service and repairs. Only once did I hear, we can't do that. Well to be honest either could GMC. Had to go to a special GMC dealer.
Randy D., General Owner from Dunn-Rite Auto Group responded on 07/11/2025 01:22 PM

Thank you so much for your kind words and continued support! 

BB
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BILL B.
Weems, VA
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
2008 Shelby GT Mustang
At 115,000 miles a groan developed in the front steering noticeable at slow, parking speed. Dunn-Rite inspected my car, diagnosed the issue as worn out rack and pinion, gave me a quote, ordered the parts, performed the repairs on the date and within the time frame promised, and at the price quoted. The car drives measurably better and I am very pleased. Total perfection by Dunn-Rite.
Randy D., General Owner from Dunn-Rite Auto Group responded on 07/11/2025 01:22 PM

We are happy to get everything working properly for you! Thank you so much for your kind words! 

Verified Customer
Kilmarnock, VA
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Fast service, as always
Called last minute to plug a tire, and they were able to fit me in the afternoon and quickly fixed my tire. Always professional, friendly, and fast.
Randy D., General Owner from Dunn-Rite Auto Group responded on 07/08/2025 07:21 AM

Thank you so much!

FM
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Franklin M.
Lancaster, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
10
Maddie’s battery issue
Maddie had a dead battery and did not seem to be charging. Professionally diagnosed with poor battery cable connections, Mark changed them out and now she is charging up a storm. Well done!
Randy D., General Owner from Dunn-Rite Auto Group responded on 07/08/2025 06:30 AM

Thank you! We appreciate your continued business! 

FM
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FRANK M.
Lancaster, VA
Toyota Land Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
T4R oil change and 70k service
D-R got me in with very short notice. Always professional and fun to visit.
Randy D., General Owner from Dunn-Rite Auto Group responded on 07/08/2025 06:30 AM

It is our pleasure! Thank you for your review and allow us to work on your vehicle!

DT
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DAVID T.
Kilmarnock, VA
Audi SQ5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Car was taken care of
The people are very knowledgeable and trustworthy. I recommend Dunn Rite to all my friends and family.
DW
Diane W.
Lancaster, VA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
Category: Service
Diane said the service is always efficient and done well.
Recommended
WJ
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WALTER J.
Kilmarnock, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Service on 2020 Explorer
Service was performed in a timely manner even with loud of phones and Wi-Fi for a day. Staff was friendly, courteous and professional.
Displaying Review 1 - 15 of 166 in total
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