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DuPage Auto Werks

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(395 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
96
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in West Chicago, IL, you’ve found us. Here at DuPage Auto Werks Ltd we work hard to earn your trust and loyalty. We know how important it is to find a West Chicago car service you can rely on, so your satisfaction is our top priority each and every day.

Here at DuPage Auto Werks Ltd we understand what
If you’re looking for auto repair in West Chicago, IL, you’ve found us. Here at DuPage Auto Werks Ltd we work hard to earn your trust and loyalty. We know how important it is to find a West Chicago car service you can rely on, so your satisfaction is our top priority each and every day.

Here at DuPage Auto Werks Ltd we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in West Chicago offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in West Chicago, we are totally confident that DuPage Auto Werks Ltd is the best option in town!
...more

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(630) 231-4444

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
850 Meadowview Dr West Chicago, IL 60185
DuPage Auto Werks' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(395 Reviews)

WG
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WILL G.
West Chicago, IL
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Great service and very friendly people
Great service and such friendly people love bringing the car here.
Dwayne S., president from DuPage Auto Werks responded on 08/15/2025 09:43 AM

We appreciate your kind words about our service and team! There's something special about a place where you walk in and feel the warmth—much like your car after a good service, right? We're glad to have earned your trust and look forward to keeping your vehicle in great shape!


RK
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RICHARD K.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Great job once again!
My Touareg developed an annoying surging or loping at idle. Dwayne and the guys were able to quickly identify a failed breather in the valve cover as the cause. All fixed, and running like a champ again! Thanks guys; you’re great!
Dwayne S., president from DuPage Auto Werks responded on 08/14/2025 09:42 AM

We're delighted to hear that your Touareg is running like a champ again! It's impressive how quickly Dwayne and the team can diagnose those pesky issues—almost like they have a sixth sense for cars. Thank you for taking the time to share your experience; we appreciate your support and are happy to have been able to help get you back on the road. If any other gremlins decide to mess with your ride, you know where to find us!


CB
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Chander B.
Oak Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Customer service at its best
We took our 2015 Audi Q5 TDI for a routine oil and filter change at about 103000 miles. Dave at DuPage Auto told me that the rear brakes needed to be redone in a few thousand miles. Knowing that we had two long distance trips planned he said that we shouldn’t delay the work. The rear brakes were replaced by 4 pm in the afternoon. They were last replaced at 50000 miles, meaning that the lasted 50000 miles. DuPage Auto uses the best replacement parts and their staff really cares about their customers. They’re real professionals.
Dwayne S., president from DuPage Auto Werks responded on 08/14/2025 09:42 AM

Thanks for sharing your experience with us! It sounds like your Audi is in good hands, and we're glad Dave could catch those rear brakes just in time before your long trips. It's always satisfying to know you're driving with confidence, especially on the open road. We take pride in our parts and our team's commitment to our customers. Here’s to smooth travels in your refurbished ride!


JN
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Jeff N.
West Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
excellent company
I have had my 2019 Cadillac work on in the body shop and thet did a great job.
They also worked on my 2001 Plymouth Prowler and also great job.
Dwayne S., president from DuPage Auto Werks responded on 08/09/2025 09:43 AM

We appreciate you taking the time to share your experience with us. It's not every day we get to work on such a diverse lineup from a Cadillac to a Prowler—talk about an automotive rollercoaster! We're glad to hear you were pleased with the work done on both vehicles. If they could talk, we're sure they'd thank you too! Looking forward to keeping those classics looking sharp.


Verified Customer
Winfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Great service
Great service.
Dwayne S., president from DuPage Auto Werks responded on 08/02/2025 09:46 AM

We appreciate your feedback and are glad to hear that you found our service to be top-notch. It's always our goal to make your automotive experience as smooth as a freshly paved road. If there's anything else we can assist you with in the future, just give us a honk!


RK
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RICHARD K.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Another Successful Maintenance Visit
The “ol’ Touareg” keeps motoring on with the help of Dwayne and all the guys at DAW! You can’t find a better, more knowledgeable and fair crew than DuPage Auto Werks!
Dwayne S., president from DuPage Auto Werks responded on 07/15/2025 09:39 AM

It's fantastic to hear that the ol’ Touareg is still turning heads on the road! We're proud to have a team that can keep your ride in tip-top shape while bringing a sprinkle of automotive wisdom to the table. If our crew had a trophy for being fair and knowledgeable, it would be overflowing with awards! Thanks for putting your trust in us; we appreciate it more than you know! Keep enjoying the ride!


LS
Leonore S.
Elgin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Dupage Auto Shop
My car is beautiful! Would never know it had been in an accident! They are an excellent body shop.
Dwayne S., president from DuPage Auto Werks responded on 07/11/2025 09:49 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that your car looks as good as new, and we're glad we could work our magic after the accident. We always aim to make cars shine brighter than a diamond in a jewelry store. If you ever need anything else, just let us know!


Verified Customer
Carol Stream, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
0
Great experience
All the Work was done as promised. Great communication. Would go go back.
Dwayne S., president from DuPage Auto Werks responded on 07/09/2025 09:40 AM

We greatly appreciate your feedback and are delighted to hear that you found our communication to be on point. It's our goal to deliver upon our promises, and it sounds like we hit the mark this time! We're looking forward to your next visit—hopefully, it will be for something fun and not just a car problem. Safe travels until then!


DC
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DAVE C.
Winfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Yearly check-up
Every year we take our Audi for it's yearly check up to Dupage Auto Werks, and wouldn't take it anywhere else. Excellent work, very fair prices, turnaround time very reasonable. I also take my 2001 VW there for maintenence and when things don't sound right. That's why I still drive it.
Dwayne S., president from DuPage Auto Werks responded on 07/05/2025 09:40 AM

We’re glad to hear that you trust us with your Audi’s yearly check-up and your trusty ’01 VW! It sounds like both cars are in good hands. We do our best to keep things running smoothly, even if that means putting on our mechanic cap and listening to an engine make some funny noises. Your loyalty means a lot to us, and we’re happy to help keep your rides in top shape. Here’s to many more miles on the road!


MS
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MIKE S.
Bloomingdale, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Stands behind their work
My family has been going to Dupage Auto for almost 4 decades. Problems are almost always fixed properly the first time. This time it wasn’t but they resolved the issue fairly. I can always trust them to do the right thing and take care of me!
Dwayne S., president from DuPage Auto Werks responded on 06/28/2025 09:43 AM

It's great to hear that you've been part of the DuPage Auto Werks family for nearly four decades! That kind of loyalty is worth its weight in gold and speaks volumes about the relationship we've built. While we're usually pretty good at hitting the nail on the head the first time, it's encouraging to know that when we fell short, we resolved the issue to your satisfaction. Trust is hard to come by, especially when it comes to car repairs, so we take that seriously. Here’s to many more years of keeping those wheels turning smoothly!


BL
BOB L.
Wheaton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Long time customer
I met Dwayne when he was a service manager with Wheaton VW and he has worked on all my cars for over 50 years. Excellent work and a good friend!!
Dwayne S., president from DuPage Auto Werks responded on 06/28/2025 09:42 AM

We appreciate your kind words and loyalty over the years. It's not every day that you find a service manager-turned-friend, especially one who’s been in your corner for half a century. We’re glad to know that you’ve consistently received excellent work that matches both your standards and friendship. Here’s to many more years of keeping those cars running smoothly!


RV
Robin V.
West Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
The best!!
These people are the best! All you have to do is drop off your vehicle, let them do their job, and come and get it like new! Worked well with my insurance company. Highly recommend these guys!!
Dwayne S., president from DuPage Auto Werks responded on 06/28/2025 09:42 AM

We're glad to hear you had such a positive experience! It sounds like our team hit the nail on the head with your vehicle repair. Working seamlessly with your insurance company is what we aim for – after all, no one wants extra paperwork while just trying to get their car back in shape! Thanks for recommending us, and we’re here whenever you need us again.


ST
Steve T.
West Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Quick turn around!
Here is a local shop, been here for years...the guys here treat you like family! If you are looking for fair and honest...this is it! I only say this about the best companies out there....its worth your time to visit Dupage Auto!
Dwayne S., president from DuPage Auto Werks responded on 06/19/2025 06:31 AM

Steve,  Thanks for the kind words.  We really appreciate it.  

Dwayne C. Shilling
president
6302314444


KS
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KARL S.
Geneva, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Best service. Nothing to say but good comments. Highly recommended.
So helpful. Provide me with a car while fixing my Golf.
Dwayne S., president from DuPage Auto Werks responded on 06/18/2025 09:39 AM

We appreciate you taking the time to share your experience! It's great to hear that we could keep you cruising with a loaner while we worked our magic on your Golf. We understand that being without your vehicle can feel like being a fish out of water, so we’re glad we could help keep your wheels rolling. If your Golf needs any more TLC, we’ll be ready to give it the royal treatment!


MS
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MIKE S.
Bloomingdale, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Electrical problem
I had an alternator go out on a car. The car died and I jumped it to get it started. However without the alternator it wouldn’t go. If you stepped on the gas nothing would happen. I pullled the battery and charged it. Dupage auto advised me to drive the car directly to their facility, “Do not pass go, do not collect $200.” I nervously drove it there. They quickly repaired it and the car is running like a champ. I wholeheartedly recommend Dupage Auto. I trust them to do honest work and they always try to save me money where they can.
Dwayne S., president from DuPage Auto Werks responded on 06/08/2025 09:41 AM

We're glad to hear your car is back on the road, and it sounds like it was quite the adventure getting it there! It's always a little nerve-wracking when your vehicle pulls a disappearing act, but we’re happy you took the plunge and drove it to us. We're committed to honest, reliable service and making sure you’re not breaking the bank while keeping your car in top shape. Your recommendation means the world to us – we’d high-five you if we could! Here’s to many more smooth rides ahead.

Service Coupons and Posts
Thanks for the stellar review! 🌟 Who knew getting an oil change could be so convenient? Dwayne’s on a mission to keep you rolling in style without the wait! 🚗💨 We’re thrilled you appreciated the quick service! #DuPageAutoWerks #CarCarePerks
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We love hearing that we’ve helped extend the life of your cars! 🚗✨ Honesty and efficiency are our fuel! Thanks for trusting us with your auto care—your engines and wallets will thank you. 😉 #DuPageAutoWerks #CarCareExperts
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Thanks for turning up the cool factor! ❄️ We're thrilled to have your AC ready just in time for those sizzling summer days. Stay chill out there! 😎 #CoolVibes #AutoCare
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Thanks for the love! We're always here to keep your ride running smoothly—oil changes and air filters are our jam! 🚗💨 Quick and easy, just how we like it! Come back anytime for more auto TLC! #DuPageAutoWerks #SmoothRides
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🚗💪 Thanks for the awesome review! We’re thrilled to ensure your car is ready for those epic road trips. With brakes and filters fresh, your ride is all set for adventures! Great team, great cars, and even better journeys ahead! #CarCare #RoadTripReady 🌟
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🚗✨ Thank you for the glowing review! We're thrilled to have brought your classic ride back to life! Who knew 20-year-olds could be so demanding? 😄 Cheers to many more miles ahead! #ClassicCars #DuPageAutoWerks
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Thanks for trusting us with your Volvo! ?? We love surprising you with our speedy service—just not with unexpected fees! ? Here’s to many more smooth rides ahead! #DuPageAutoWerks #ServiceWithASmile
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Thanks for the stellar review! ?✨ We strive to keep your rides running smoothly while keeping our honesty levels high! We promise we won't ask for your car’s secret life…too much! ? #ServiceYouCanTrust #DuPageAutoWerks
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?✨ Five-star trust and speedy service? We're on cloud nine! Thank you for continuing the journey with us—Wayne and the crew love keeping your ride in top shape! ?? #TrustTheExperts #DuPageAutoWerks
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Thanks for the love! ?❤️ We’re thrilled to keep your VW Beetle in top shape. Trust is everything, and we’re honored to be your go-to auto shop! Remember, we're just a pit stop away whenever you need us! ?️ #AutoCare #BeetleLove
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? We're thrilled to be your go-to for all things auto! Trust and skill are the oil that keeps our engine running smoothly. Here's to more miles together! ?? #DuPageAutoWerks #TrustworthyService
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Hey there! ? Thanks for the shoutout! We're thrilled to hear that your car is driving smooth and that you appreciated our fair prices and loaner service. We're here for you! #CustomerSatisfaction #DuPageAutoWerks
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Thanks for the kind words, Richard! We're thrilled to hear about your positive experience. Keeping your car in top shape is our mission, and we're glad to have your trust. Here's to many more miles ahead! ??️ #CustomerAppreciation #CarCare
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? Thanks for the 5-star review! We're thrilled to hear you're very satisfied with our service. ?? We appreciate your support and look forward to serving you again! #CustomerSatisfaction #AutoMaintenance
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Thanks for the shoutout, Dan! We're thrilled to be your go-to for auto care. ?? Our team is always here with trustworthy service. #CustomerAppreciation #DuPageAutoWerks
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? Thank you so much for your amazing review! We are thrilled to have been your go-to auto shop for over 30 years. Your kind words mean the world to us! ?? #CustomerAppreciation #DuPageAutoWerks #AutoMaintenance #WestChicago
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Thanks for the kind words, Richard! ? We're proud to have been part of keeping your Eurovan running strong for so many miles! #WestChicago #DuPageAutoWerks #Honest #Knowledgeable #Reasonable #Caring ?
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We're thrilled to hear that Michael had a great experience with us! We take pride in providing quality, no-nonsense auto repair ? ? ? #WestChicago #AutoRepair #CustomerSatisfaction ? ? ?
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Thanks for the great review, Tom! ?We're glad you were impressed with our upfront honesty and knowledge. We look forward to seeing you again soon! ? #DuPageAutoWerks #WestChicago
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