business image

Durango Automotive Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(456 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
81
Net Promoter Score ®

Business Details

About

Here at Durango Muffler & Brake, we are more than just mufflers & brakes. We have knowledgeable mechanics for all of your car, truck and SUV needs. Here at Durango Muffler & Brake, we are more than just mufflers & brakes. We have knowledgeable mechanics for all of your car, truck and SUV needs.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(970) 247-8575

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
closed
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1502 Main Ave, Durango, CO 81301
Durango Automotive Repair 's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(456 Reviews)

LO
gravatar
LISA O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Amazing staff& service!
This was my 2nd experience with Durango Automotive. The staff and customer service are fantastic. Thank you Charlie & Crew!!

JB
John B.
Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
Category: Service
John said service was good, it was a quick turnaround, there were no issues.
Recommended

DJ
gravatar
DAVID J.
Durango, CO
Ford F-450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Awesome service
Had an issue that had to get fixed got me right in and back on the road. Great service

EA
Emily A.
Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
Category: Service
Emily said it was an awesome experience and she loved going there.
Recommended

BM
Beau M.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Beau said the service was great.
Recommended

AT
Andrew T.
Colorado
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Andrew said he enjoyed everyone there but he had to bring the vehicle back because the repair didn't work, other than that, it was a good experience. Charlie has been really good with getting his vehicle back in and working on it, and it's been a nice experience.
Recommended

LA
Lucille A.
Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Lucille said everybody was helpful.
Recommended

JW
Jonathan W.
Colorado
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Jonathan said they did a great job, and the guy at the desk walked him through the safety check and what they were going to be doing and with the services they would perform. They were accommodating with the scheduling, he had to have his vehicle that day. He liked their scheduling, their speed of service and their warranty work. They stood by their quality of work and they gave him a letter of warranty for a year, he was pretty impressed with that.
Recommended

SW
Steve W.
Ottawa, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
Category: Service
Steve said the technicians were extremely accommodating at 7:30 in the morning when he was traveling through the area. He is very grateful for their help and taking care of his issue.
Recommended

JY
John Y.
Durango, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
Category: Service
John said the folks over at the business are great, helpful and pretty up-front about everything. He said they have pretty good rates and all his experiences there have been great.
Recommended

TF
gravatar
Tom F.
Durango, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2025
0
New radiator fails after 4 months
In January Durango Automotive replaced my radiator as they told me the one I had in my Toyota Matrix was bad even though I didn't have any problems with engine cooling and no visible leaks, so they installed a new one.The cooling system began to fail in late April and after scheduling an appointment with a reputable shop here in Santa Fe today it's being replaced.I'm not able to have Durango Automotive work on it because I'm out of town. They also did an oil change and put in too much oil. AND they forgot to plug in the radiator fan!

JS
Jon S.
Centralia, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
Category: Service
Jon said he worked with Charlie and found him very amazing. He fit him in and really helped him out.
Recommended

SM
Shawn M.
Bayfield, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Shawn said they're awesome. They did a good job.
Recommended

DS
gravatar
DAVID S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
I Recommended Durango Automotive Repair To My Daughter.
Enough said?

TG
Trevor G.
Bayfield, CO
Dodge Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
verified customerVerified Customer
Category: Service
Trevor said the experience was good.
Recommended

Displaying Review 1 - 15 of 456 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.