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Duval's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,171 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Since 1985, Duval’s Service Center has been providing trusted auto service and tires to customers in Portland ME, South Portland ME, Westbrook ME, Cape Elizabeth ME, and the surrounding areas throughout Cumberland County. Our auto repairs include: brakes, belts & hoses, oil changes, transmission work, glass repair, painting and auto body Since 1985, Duval’s Service Center has been providing trusted auto service and tires to customers in Portland ME, South Portland ME, Westbrook ME, Cape Elizabeth ME, and the surrounding areas throughout Cumberland County. Our auto repairs include: brakes, belts & hoses, oil changes, transmission work, glass repair, painting and auto body service. Our auto shop uses NAPA parts, giving you the peace of mind you need! We offer competitively priced tires from name brands like: ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(207) 799-7314

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
20 Park Ave South Portland, ME 04106-5609
Duval's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,171 Reviews)

RK
RICK K.
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Typical Excellent service
Had an oil change done for my VW Golf Wagon. As always service was performed well and in a timely matter. I have full trust in the work of Duval’s.

Verified Customer
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Car inspection
Chris walsh always does a thorough job on my car
Erik L. from Duval's Service Center responded on 07/20/2025 09:30 AM

We really appreciate your feedback! It sounds like Chris is working his magic on your car. A thorough job is what we aim for, and it’s great to hear that we're hitting the mark. If you ever have any other feedback or tips for how we could turn the good into great, feel free to share. Happy driving!


JV
JOHN V.
Cape Elizabeth, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great Reliable Service
I work on my own vehicles but sometimes need help, like tire mounting and balancing. The service time was quick and always caring. They work on all makes and models and I highly recommend Duvals.
Erik L. from Duval's Service Center responded on 07/20/2025 09:30 AM

We're delighted to hear that your experiences with us have been quick and caring! It's fantastic to know we could lend a hand with your tire mounting and balancing, leaving you more time to work on what really matters—your vehicles. From classics to the latest models, we love making sure everything rolls smoothly. Your recommendation means a lot to us, and we promise to keep the wheels turning with the same level of service you've come to expect!


MB
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MICHAEL B.
Westbrook, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Mike B
Erik and his team are very responsive and reliable. They keep my family’s vehicles in tip top shape. I feel so confident that I feel safe with my young grandchildren in all our vehicles.
Erik L. from Duval's Service Center responded on 07/20/2025 09:30 AM

We appreciate your glowing review! It's fantastic to hear that Erik and the team are keeping your family's vehicles in tip top shape. Safety is definitely a top priority, especially when it comes to the little ones. We're delighted that you can drive with confidence knowing your vehicles are in great hands. Here’s to many more safe journeys with your grandchildren!


AE
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ANN E.
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Five Stars
Duvals is the best place to have your car serviced. I have taken my car to Duvals since 2022.
Courteous, friendly, and most importantly excellent service. I would highly recommend Duvals.
Ann E
Erik L. from Duval's Service Center responded on 07/19/2025 09:30 AM

It's wonderful to hear that you've had such a positive experience with us! We aim to treat every car like it's our own, and we're glad to know that our team’s courteous and friendly approach made a difference. Your recommendation means the world to us, and we appreciate your trust in our services since 2022. Here's to many more miles of smooth driving ahead!


CD
COURTNEY D.
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Always great service
Thanks again Eric and Tony for such professional service! Duvals is a trustworthy and reliable service center.
Erik L. from Duval's Service Center responded on 07/18/2025 09:30 AM

We appreciate your glowing feedback! It's great to hear that Eric and Tony provided you with professional service. At Duval's, we pride ourselves on being the trustworthy sidekick in your car’s adventures. If your vehicle needs another hero in the future, we’ll be ready to answer the call!


KJ
KEVIN J.
Scarborough, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Inspection sticker
Always a great experience at Duvals.
Great service. Great guys. Highly recommend them for anyone’s automotive needs.
Erik L. from Duval's Service Center responded on 07/14/2025 09:30 AM

We're glad to hear that your experiences at Duval's have been top-notch! It sounds like our team hit all the right notes for you – great service and great guys, what more could you ask for in an automotive shop? Your recommendation means the world to us, as it helps others find their way to good hands when it comes to their vehicles. Keep those wheels turning smoothly!


GB
GIANNA B.
Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
great service
employees were very nice and issue was resolved quickly
Erik L. from Duval's Service Center responded on 07/14/2025 09:30 AM

We appreciate your feedback on your recent visit! It's always great to hear that our team was able to help you out and resolve your issue in a jiffy. We strive to keep our customers smiling, and it sounds like we've got that covered. If there's anything else we can assist you with, don't hesitate to let us know!


CW
CAROL W.
Steep Falls, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Sunroof repair 😌
As always, when a girl needs car help, Eric and the guys are here to bail me out 😊 without robbing the bank. You are not going to find nicer people to do business with 🥰
Erik L. from Duval's Service Center responded on 07/13/2025 09:30 AM

We appreciate you taking the time to share your positive experience with us. It sounds like Eric and the team have made quite the impression—like superheroes without the capes, saving the day without breaking the bank! We’re proud to have such a dedicated crew who genuinely care about our customers. Your support means a lot to us, and we look forward to keeping your car in tip-top shape!


CB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Fast, honest and Recommend
They called and explained things and answered all my questions patiently! The took it in on a holiday weekend and even provided a loaner. Came in under the estimate and faster than they said they would.
Erik L. from Duval's Service Center responded on 07/11/2025 09:30 AM

We're glad to hear you had such a positive experience with us! It sounds like we really hit the jackpot this time—holiday weekend service, a loaner car, and a surprise savings to boot! We aim to keep communication clear and stress-free, so it's great to know we met that goal for you. If you have any more questions or need assistance in the future, you know where to find us!


Verified Customer
Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Always great service!
Been going to Duval’s for many years…service is always great. They are also super helpful and kind.
Erik L. from Duval's Service Center responded on 07/10/2025 09:31 AM

It's fantastic to hear that your experiences with us have consistently hit the mark. We aim to provide service that’s as dependable as your favorite pair of shoes—comfortable and reliable! Your continued patronage means a lot to us, and we appreciate you taking the time to share your thoughts. Here’s to many more years of great service and friendly faces at Duval's!


Verified Customer
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Excellent service as always!
Great service!
Erik L. from Duval's Service Center responded on 07/07/2025 09:30 AM

We're glad to hear that you had a great experience with us! Providing top-notch service is our goal, and it seems we hit the mark this time. If there's anything more you'd like us to assist you with in the future, don't hesitate to ask. Here’s to many more smooth rides ahead!


Verified Customer
Brunswick, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Always good service
Another experience at Duval’s- mission accomplished, even got a loaner car.
Erik L. from Duval's Service Center responded on 07/06/2025 09:31 AM

It's fantastic to hear that your recent visit to Duval's was a success! We're glad that you had a smooth experience, and that the loaner car helped make things even easier for you. We aim to take the hassle out of car care, so consider us your pit crew anytime you need us! Safe travels and enjoy your ride!


RL
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ROSS L.
South Portland, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Oil change. Look over
Straight up best garage I have ever been to. Honest. Practical. Trustworthy. They’re in the business of helping you not just fixing cars. Tony and Eric at front desk excel at what they do. Just a great experience every time.
Erik L. from Duval's Service Center responded on 07/05/2025 09:31 AM

We truly appreciate your feedback and are glad to know that our team could make such a positive impact on your experience. It’s always our goal to help you, not just to solve car issues but to create a welcoming environment where you feel valued. It sounds like Tony and Eric are keeping their game at the top—perhaps they should start a fan club! We're looking forward to helping you out next time.


AP
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ALEX P.
Cape Elizabeth, ME
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Always great service, never any issues
The guys always do right by me and are always quick to call with an update. Great auto shop!
Erik L. from Duval's Service Center responded on 07/01/2025 09:30 AM

We appreciate your high praise! It seems our team's communication skills might rival that of a weather announcer—always keeping you updated without the chance of rain. We're glad to hear you're happy with our service. If there’s anything else we can do to keep those wheels turning smoothly, just let us know!

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