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Dwayne's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(72 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Dwayne's Auto Repair is your one-stop shop for all auto repair needs in Hagerstown, MD. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely. Dwayne's Auto Repair is your one-stop shop for all auto repair needs in Hagerstown, MD. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(240) 347-4884

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
570 Northern Ave Hagerstown, MD 21742
Dwayne's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(72 Reviews)

PR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Great Friendly Service
Took our 2015 Chev Malibu for some work that only Dwayne or a Chevy dealer could do. Dwayne was awesome to deal with and he got the work done quickly and reasonably! Office staff at pickup was very nice as well!!! Will be back
The Team a. from Dwayne's Auto Repair responded on 07/16/2025 06:38 PM

We're glad to hear that your 2015 Chevy Malibu is in great shape now! It's always nice when we can tackle the jobs that only the pros handle, right? Dwayne certainly has a knack for getting things done efficiently, and it’s fantastic to know that the front office left a good impression as well. We appreciate you sharing your experience, and we’ll keep the toolbox ready for your next visit!


MH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
9
Prompt and personal service
Dwayne encountered a problem with my vehicle other than that which I had taken it there for this time. He called me, explained what he found and had an estimate ready. I told him to go ahead with the additional repairs.
I appreciate his attention to my safety and his level of customer service.
The Team a. from Dwayne's Auto Repair responded on 07/15/2025 06:13 AM

We really appreciate you taking the time to share your experience. It's great to hear that the extra attention to detail didn’t just result in a diagnosis, but also in an informed decision about your vehicle. After all, a well-informed driver is a happy driver. We aim to keep our customers safe on the road, and it sounds like we hit the mark this time. Looking forward to keeping your vehicle running smoothly!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Saved so much money
Someone tried to steal our car. They were not successful, but they really damaged the car. Insurance was not helpful and the dealership wanted thousands to fix it. We should have gone to Dwayne's first!
The Team a. from Dwayne's Auto Repair responded on 07/09/2025 11:07 AM

We appreciate you sharing your experience with us. It sounds like you were dealing with quite the automotive drama, and we're glad to hear that the thieves were foiled in their attempt. While we never wish for damages to happen, it's great to know you had the foresight to seek us out afterward. Hopefully, we can help get your car back into top shape without needing to sell a kidney. If you have any concerns or need assistance moving forward, feel free to reach out. We're here to help you navigate the road ahead!


SM
STEVE M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
I appreciate the great service, . Thank you!
Very knowledgeable, Great Service. Took care of the problem. Thank you!

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2025
verified customerVerified Customer
8
Car Repair
Very good knowledge of their trade. I'm going back for service for my vehicle.

BB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Fixed SUV
Found the problem quickly fixed what needed to be fixed and had my car back that day!

SC
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STERLING C.
Sharpsburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Had an oil change and a MD inspection.
Great experience! Atmosphere was welcoming. They explained everything to us. Quick and painless!

KL
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KELLY L.
Hagerstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
The only place I go!
As always I received fast and reliable service. Everyone is always super nice. Glad I found these guys years ago. Very trustworthy.
The Team a. from Dwayne's Auto Repair responded on 06/26/2025 11:03 AM

We're happy to hear that you enjoyed your visit and that our team continues to keep things running smoothly for you. Fast and reliable service is what we aim for, and it's great to know we hit the mark! Plus, being trustworthy is part of our job description—right next to “super nice.” Thank you for being with us over the years; we appreciate your support!


JB
JESSICA B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Always great service
We needed some repairs on our Dodge Ram, the fellas are very experienced and took time to call and explain the repairs and cost. Ginger is the sweetest! So nice to talk to!
The Team a. from Dwayne's Auto Repair responded on 06/25/2025 04:57 AM

We appreciate you sharing your experience with us. It's great to hear that our team was able to provide clear communication about the repairs on your Dodge Ram—nothing like a little transparency to keep things rolling smoothly. And we agree, Ginger does have a special way of brightening up the shop! We aim to deliver both quality service and a friendly atmosphere. Wishing you safe travels and smooth rides ahead!


JH
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JANE H.
Hagerstown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Excellent customer service, professional and thorough
They went the extra mile to fit me into their schedule, were thorough and efficient in doing the service. Would definitely recommend
The Team a. from Dwayne's Auto Repair responded on 06/25/2025 04:57 AM

We truly appreciate you taking the time to share your experience. It’s always our goal to go the extra mile – even if our legs get a little tired in the process! We're glad to hear that the service met your expectations, and your recommendation means the world to us. If you ever need us again, rest assured we’ll be ready with our tools and a smile.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Trustworthy, great work
This shop is so trustworthy to me that i don't even worry when they let me know something unexpected is wrong - and i always worry! The work they do is excellent, they'll take a minute to talk to you about what's going on, fair prices - always a pleasant experience
The Team a. from Dwayne's Auto Repair responded on 06/11/2025 06:54 PM

We appreciate you sharing your experience with us! It's fantastic to know that you feel at ease with our team, even when those unexpected surprises pop up. We'll keep doing our best to ensure that our work remains top-notch and our communication stays clear. Fair prices and pleasant experiences are what we're all about, and a good chat is just the cherry on top. Here's to many more worry-free repairs!


DH
DANNY H.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Costumer service
Great costumer service and quick turnaround for service.
The Team a. from Dwayne's Auto Repair responded on 06/11/2025 06:55 PM

We appreciate you taking the time to share your experience! It's always our goal to keep things moving faster than a cheetah on a caffeine rush. We're glad to hear that the customer service met your expectations—after all, we believe that every car deserves a little TLC. Looking forward to helping you out again when the need arises!


JK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Engine Work - Out with the old, in with the new’ish
I bought my 2008 Toyota Corolla new and use it as my daily commuter car. After all these years of mile after mile driven, I found the life-limit of the engine. Dwayne’s mechanic Brenton hooked me up with a “younger” used engine and within a week my Corolla was back on the road again.
The Team a. from Dwayne's Auto Repair responded on 06/11/2025 06:55 PM

We're glad to hear that Brenton worked his magic and got your Corolla back in action. Nothing like a fresh engine to make it feel like new again, right? We appreciate you trusting us with your trusty commuter companion. Here’s to many more miles ahead—may they be smooth and trouble-free!


IW
IZZY W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Engine repair
I took my 2013 Toyota Camry to Dwayne’s for rattling noise my engine was making. They replaced the timing chain and vvt sprocket. My car is a lot quieter now and also runs alot better. Highly recommended 10 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
The Team a. from Dwayne's Auto Repair responded on 06/11/2025 06:55 PM

We appreciate you taking the time to share your experience. It sounds like your Camry went from a noisy neighbor to a smooth operator—almost like switching from a rock concert to a jazz performance. We're glad to hear that the timing chain and vvt sprocket did the trick! Your recommendation means a lot to us. If your car decides to join a band again, you know where to find us!


CN
CAROL N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Car repair
Thank you for getting me in and out quickly today. Great job by all !!!!! I would recommend you to all my friends!!!
The Team a. from Dwayne's Auto Repair responded on 06/11/2025 06:56 PM

We appreciate your feedback! Getting you in and out quickly is our specialty, like a pit crew at a race. It’s fantastic to know you were pleased with our service. We always aim to impress, and it sounds like we hit the mark. Your recommendation to friends is the highest form of flattery we can receive. We’ll keep the wrenches ready for when they come rolling in!


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