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SureCritic / Eagle Auto Center
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Eagle Auto Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(539 Reviews)
36
Write a Review
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Score Details

5 stars
86%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
36
Net Promoter Score ®

Business Details

Categories
Contact
(315) 568-4472
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2137 Route 5 And 20 Seneca Falls, NY 13148
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Eagle Auto Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(539 Reviews)
Write a Review
Recent Reviews
MB
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Melissa B.
Farmington, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/30/2024
0
They like to fire good employees
This place likes to fire good pregnant women
Who are a high risk pregnancy she was running her self exhausted and still gets treated like crap and fired
PB
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Phil B.
Auburn, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2023
0
the grease monkey Robb copp stole change from my ashtray
Never ever never do business with these fake people. The owner is a drunk who pops pills all day and his wife is always slipping out to see the mayor.
RK
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Robert K.
Penn Yan, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/26/2022
0
Repeat customers, doesn't get you good treatment.
My daughter rented a car from them. They kept her credit card on file. When she didn't return the car, they sent a tow truck to accost her in a public parking lot. As if she'd stolen the car. Although they had her card.

Today her road side assistance coverage calls them. We're waiting 45 minutes for them to drive a block to jumpstart the battery.
MH
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MICHAEL H.
Waterloo, NY
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2022
verified customerVerified Customer
10
Tire Change
We had our regular tires placed back on our vehicle after removing the snow tires. The car rides great. The backseat where the tires were stored during the trip the Eagle Auto was kept clean and they even replaced our ripped tire bags!
DS
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Da S.
Waterloo, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2022
0
Don't buy a Car there ever
I wouldn't buy another car from this place if my life depended on it they don't fix crap say they fix things and don't I had all kinds of issues at the first there days and he told me to more or less it's my problem at only three days of having the vehicle worthless if you buy a car from here you better have a lawyer and check financing with them it's like there making there own rules
BM
Bob M.
Ovid, NY
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
verified customerVerified Customer
Category: Service
Bob said he has purchased several vehicles there and it has worked out good.
Recommended
KV
Kate V.
Seneca Falls, NY
Nissan 370Z
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2022
verified customerVerified Customer
Category: Service
Kate said she is always satisfied with the customer service she receives at this business. It is always nice friendly which is why they keep going back.
Recommended
DR
Debra R.
Waterloo, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
verified customerVerified Customer
Category: Service
Debra said that every time they go there the mechanics are really good. They are friendly people to go to. They havent been steered wrong yet by the business.
Recommended
NM
Nicole M.
Waterloo, NY
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
verified customerVerified Customer
Category: Service
Spoke with Bill. He says the service is great and the payments come out on time they are never early or late.
Recommended
BH
Bruce H.
New York
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
verified customerVerified Customer
Category: Service
Bruce said they did what they needed to do and his vehicle was running great. He said he was more than pleased with the job they did.
Recommended
DL
Daniel L.
New York
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customerVerified Customer
Category: Service
Daniel said the service is good. The diagnostic was done quickly. The overall customer service is good.
Recommended
AL
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ALEXIS L.
Geneva, NY
Kia Sedona
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/26/2022
verified customerVerified Customer
7
Inspection
Put my car in for inspection it passed but after they parked it outside for me to pay all of sudden my break line blows and now I gotta pay that bill now and a rental car fee onto of that too. I've been a customer of theirs for 4 years and I just got a 3rd car from them
Vince & Janet Enos & Staff at Eagle Auto Center from Eagle Auto Center responded on 02/26/2022 05:25 PM

I will personally look into this matter and get back to you on Monday. 

Verified Customer
Seneca Falls, NY
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
verified customerVerified Customer
10
always there to assist me
People that work there are friendly and helpful. Mechanics are very helpful in any questions and concerns about my car. Great bunch of people. Would recommend them!!
NC
Nicholas C.
New York
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
verified customerVerified Customer
Category: Service
Nicholas said the business was quick and polite.
Recommended
NS
Nicoletta S.
New York
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
verified customerVerified Customer
Category: Service
Spoke with Nicolletas husband. He said the service was good and they were honest communicative and polite.
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