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East Bay Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(472 Reviews)
98
Write a Review
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Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Automotive Repair Automotive Repair

Categories
Auto Repair, Car Maintenance, Import Auto Repair
Contact
(401) 383-1511
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
25 Morris Lane East Providence, RI 02914
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East Bay Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(472 Reviews)
Write a Review
Recent Reviews
Verified Customer
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Great Service
Always great service
KO
Kevin O.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Excellent Service
East Bay is my go to for any vehicle trouble. They are professional and timely and highly recommend their service to anyone. Anytime I come in they are transparent and let me know what is needed for repair.
JS
JACK S.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Helpful with Brake Issues
I’m a first time customer, service was fantastic. I appreciated the time they took to look through the car with me/talk me through its issues. I will definitely be taking my car here from now on.
TG
tony g.
Toyota Tundra 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Great experience!
Jordan was excellent. He took great care of my car and was very honest throughout the process, clearly explaining how he diagnosed the issue and the possible solutions. I’ll definitely be bringing my vehicles to him in the future.
MIKE
Lincoln MKX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent
Excellent work and service totally satisfied very professional outstanding job
BH
bob h.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Needed general maintenance
Appointment made, was friendly courteous and helpful. Vehicle arrived and was seen immediately with care and attention to task and job. Any surprises were attended to instantly and easily. Was treated like a VIP and any Vehicle maintenance necessary or problems were instantly taken care of. Excellent job. Was highly satisfied.
CT
Caitlin T.
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Honest and quick service, always
I’ve been going to Jordan and Jake for 5 years. They are always efficient, honest, and personable. Direct and to the point of the issue, and super quick turnaround. Glad I have East Bay Service Center, and conveniently close to home, for my many aging car needs.
KC
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KAREN C.
Rumford, RI
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great experience!
I've had a few instances where I've needed a quick service and they were able to accommodate me. Very nice staff, reasonable pricing and trustworthy. I highly recommend!
MM
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Michelle M.
Riverside, RI
Toyota Prius c
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
The best
Always friendly, willing to take a look at my car even if they’re busy, charge very reasonable rates if anything at all.
WS
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WILLIAM S.
East Providence, RI
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Inspection and ac recharge
You guys are always so good and fast and efficient I will definitely recommend you to any of my friends thank you for your service
JD
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JEFF D.
Audi A3 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Works on my truck and sons cars
Been going there for around two years since I was referred. I'll never go anywhere else. Professional as it gets. Straight forward which you don't see in most places. Pricing definitely what you want to hear. East Bay is awesome. Need more places like this.
JC
JAMES C.
Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Best mechanic ever!
I've had many cars and I must say that this shop is the most fairly priced and honest shop I've ever had the pleasure working with. I've brought my car to them multiple times now and each interaction has been excellent. I even brought my German sports car there and they've done an excellent job. This is THE indie shop in RI.
JD
JO ANNA D.
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Excellent Service
East Bay Service is a top notch service center! They are friendly and knowledgeable about their craft of automotive technology! Jordan explains technical stuff so you can understand and their pricing is right on point! Very honest and professional! Being a woman, I feel very comfortable going to East Bay Service.
KM
Kevin M.
Jaguar XK8
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great service,Promt and honest!!
Great and prompt service, totally good shop!!
TR
tracy r.
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Excellent Service
Excellent service, fair pricing and a very quick turnaround! My car is running beautifully now!
Thank you!
Displaying Review 1 - 15 of 472 in total
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