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East Hill Automotive on Airport

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(468 Reviews)
60

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
60
Net Promoter Score ®

Business Details

About

Pensacola auto repair company, East Hill Automotive Center provides car repair and truck repair services in Pensacola and Escambia County. Our happy customers come from all over the area, including Gulf Breeze, Pensacola Beach, Milton, Pace and throughout the extended area. Our ASE Certified technicians provide professional and courteous Pensacola auto repair company, East Hill Automotive Center provides car repair and truck repair services in Pensacola and Escambia County. Our happy customers come from all over the area, including Gulf Breeze, Pensacola Beach, Milton, Pace and throughout the extended area. Our ASE Certified technicians provide professional and courteous auto repair at our AAA Approved state-of-the-art auto repair shop. We have two locations conveniently located with easy freeway access just off I-110.

Some of our auto repair services include state inspections, brake service, engine repair, shocks & struts replacement, and much more. Call our auto repair shop now at 850-433-0639 (12th Ave) or 850-479-9009 (Airport) to find out more about our auto repair services and schedule an appointment.
...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(850) 479-9009

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
420 Airport Blvd Pensacola, FL 32503
East Hill Automotive on Airport's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(468 Reviews)

HL
gravatar
H L.
Pensacola, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/12/2026
0
TERRIBLE PLACE
Absolutely the worst auto repair shop in Pensacola. The customer service is beyond rude. The front desk people do not give a rats ass about the customer. Only the bottom line. Our car has been there for 2 weeks and still no word on the issue or resolution. We keep getting excuses when the car will be done.
RECOMMEND TO EVERYONE IN NEED OF AUTO REPAIR WORK - GO ELSEWHERE.

SO. After leaving the review above they contacted me and ask me to take down the review. If I do I would receive a free oil change on my 2018 Sierra 2500 diesel truck. I agreed. I went back to have my oil/filter changed on Monday 23 Feb. Afterward, I drove home and parked the truck. Today, 27 Feb. I had to go out to meet friends. As I was driving home an alert started to chime telling me I had no oil pressure and immediately stop the vehicle. I looked at the oil pressure indicator and sure enough pressure was at ZERO. Now I am faced with a vehicle with no oil in it so I cannot drive it. PLUS, I bought the oil from an online vendor which cost me over $120.00. I’ll have to have the truck towed so I can get it fixed. I believe this was intentional since it was a free service. AS I SAID PREVIOUSLY, DO NOT HAVE THEM WORK ON YOUR VEHICLE. EVEN THE 12TH AVENUE SHOP IS NOT TRUSTWORTHY. GO ELSEWHERE PROPLE.

UPDATE: After having my 2018 GMC Sierra 2500HD diesel truck towed to a reputable mechanic to fix the BS written above, here is what they found.
The filter gasket was none existent. It could have blown off due to the oil pressure. Not sure but, it remains to say that the filter was not installed properly causing the oil to pour out. Second, the drain plug was not tight. I believe the drain plug is supposed to be torqued to a certain value. Not so here. How does a certified mechanic screw up a simple oil change? If you value your vehicle never take it to these people.
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